Call centers set appointments insuranceроботи
I need to make a page like the example (attached video), where there will be a button with a suggestion to switch to another browser. When clicked, call a dialog box (system window) and redirect the user to the selected browser. If possible, make it so that only chrome was from the options. Target audience - Android, iPhone is not considered now We want to place a link to the page in tiktok, but need to redirect the user to a third-party browser and do it with a dialog box, other methods as far as I know do not work I found a ready-made solution builder that has such a built-in function. We need to make a similar one only for our site. Tiktok account for testing links is available. If you need I can give a link to this ready-made solution (you can see it on the video).
Налаштування ERP ODOO під роботу call-center з модулями і роботою ASTERISK API комутатор Система багатоканальної обробки замовлень
Ми - компанія, яка займається продажем та безпосереднім встановленням камінів. Потрібно створити landing page з декількома call to action, головною метою яких буде взяти контактні дані користувача з метою подальшої обробки у вигляді живої розмови. Сайт повинен містити: - Чітко сформовану структуру; - Текст який буде позитивно впливати на заповнення форми; - Оригінальний дизайн - Адаптивність до всіх пристроїв - Можливість завантажити прайс лист в обмін на заповнення форми - Присутність google аналітики - UTM - мітки Приклади робіт, які допоможуть зрозуміти, що повинно вийти у результаті:
I'm looking for an expert Electronic Engineer with abundant experience in Altium PCBA design. The task centers around the creation of a LM51772 Buck-Boost Controller design, adhering to specific requirements. - Output Voltage: Your design must accommodate an output voltage range of 5V - 48V, delivering high efficiency throughout the range. - Maximum Output Current: The design must support a maximum output current of 5A. - PD Type C Output Integration: Complete integration with PD Type C output is a necessity. Ideal candidates should have a sound understanding of power electronics and PCBA design, specifically with Altium. Experience with PD Type C output integration, and broader USB technology is also valuable. To succeed, a strong knowledge base around Buck-Boost Co...
I am in need of a creative and experienced social media marketing freelancer who can customize compelling Facebook and Instagram marketing ads that cater to my adult audience, aged 16-54 years for my 360 Photo Booth company. The main objective of these ads is to increase product sales. Hence, I require someone who can craft tailored ads, with a persuasive 'call to action' that encourages potential clients to make purchases. Key Skills and Experience: • Proven experience in creating and managing high-performing Facebook and Instagram ads • Deep understanding of ad targeting and ability to reach my specific audience demographic • Excellent copywriting skills to create compelling ad content • Proven track record of boosting product sales using social ...
I require a proficient interpreter who is fluent in Portuguese and English for a 1-2 hour zoom call. Consider this a psychological consultant session where the doctor is an English speaker and the patient is a native Brazilian Portuguese speaker. The interpreter will be responsible for facilitating communication between the doctor and patient, ensuring that information is accurately conveyed and understood by both parties. Key Responsibilities: - Perform consecutive interpretation, ensuring that all parties have an opportunity to speak and be understood. - Maintain the confidentiality and integrity of the information being relayed. Ideal Candidate: - Native or fluent in both Portuguese and English. - Proven experience in medical/psychological interpretation. - Punctual and reli...
I'm seeking an experienced Shopify expert who can make fast and effective tweaks to my store. The primary task is to design an appealing landing page that fits seamlessly with the existing website. Key tasks include: - Creating a well-designed landing page that includes a call-to-action button. You should be able to: - Take direction effectively and work quickly. - Have a strong eye for design, ensuring the changes you make are visually appealing and professional. Ideal Skills and Experience: - Proven experience with Shopify, including creating custom landing pages. - Design skills with a portfolio of attractive and effective work. - Ability to work quickly and follow directions accurately.
...developer for a small project involving the redesign of one page on our existing website. The task includes updating the color scheme, the hero banner, and the call-to-action (CTA) boxes, all implemented in pure HTML. This single page will serve as a template for you to apply similar changes to other pages on your own. Scope of Work: Color Scheme Update: Adjust the page’s color scheme according to the new palette provided, affecting headers, footers, text, and backgrounds. Hero Banner Redesign: Update the hero banner to enhance visual appeal and align with the new color scheme. Ensure responsiveness across different devices and screen sizes. Call-to-Action (CTA) Boxes: Redesign the CTA boxes to be more engaging and consistent with the new design. Technical Requirem...
Будь ласка, зареєструйтесь або увійдіть в систему для перегляду деталей.
...conversions. Leads will go to our Ai-MS. Ai-Marketing System - we heavily rely on GHL's CRM for workflow & funnels. Knowledge of GHL is not required, but very beneficial to the candidate. Key Responsibilities: - Utilize your expertise in PPC and META to deliver high-quality leads for our clients - Implement strategies that are in compliance with HIPAA standards for our Tele-Health & Clinic Wellness centers. Ideal Skills and Experience: - Proven track record in lead generation, preferably within the digital agency atmosphere - Familiarity with B2B and B2C lead generation - we represent Compounding Pharmacy's in B2B space. - In-depth knowledge of PPC and META - - Prior experience with HIPAA compliance would be highly beneficial - specifically KNOWING Googl...
I need a professional with experience in Odoo to implement accounting reports in Odoo saas~16.3+e (Enterprise Edition). The reports should be exportable as XLSX or CSV files. Required Reports: 1- Account Payables Display tabs for each supplier. Infor...information. 3-Sales Tax Display total sales within a specified time period. Consider both taxed and untaxed sales. Additional Features: *Ability to specify dates for the report results. Example: For the "Inventory Summary FEB 2024" report, be able to search for results for January or other previous months. Access and Meeting: Upon project acceptance, access to our Odoo system will be provided. A video call will be required for a brief orientation on how to obtain the reports Examples of the reports are attached at this ...
I'm seeking an experienced graphic designer to create a modern and sleek logo for Confirmidy, an AI-driven dependent verification service targeting insurance brokers and third party administrators. Aspects of the job include: - Designing a logo that represents the innovative nature of the SaaS platform. - Color theme to incorporate blue and grey. - Translating our corporate identity into a visual format that is both appealing and in line with modern design trends. The perfect fit would be someone with prior experience in SaaS logo design and a versatile portfolio showcasing modern and sleek designs.
...a real estate team that covers the entire state of Louisiana but would also like a local feel to it if possible. The team name is Nicole Spellman Group website is brokerage name is Epique Realty will supply phone number etc needed for state compliance. (need to generate new number for it)... Please submit quickly im on a deadline ? Dimensions are 10.6 x 26 feet Call to action "instant home offers" Possible taglines 1. "Unlock Louisiana Living with Nicole Spellman Group." 2. "Your Louisiana Dream Home Awaits – Let's Find It Together!" 3. "Discover the Charm of Louisiana with Us." 4. "Nicole Spellman Group: Your Key to Louisiana Real Estate." 5. "From Bayous to City Streets, We've Got Your Home Covere...
...professional who can help finish up the set-up of Zoho CRM for my organization. We are using Zoho CRM to manage the patients who want to seek second medical opinion from expert doctors in India . This is the ideal workflow that we want to implement 1. Patient submits basic information like name, email, and location via Zoho Forms 2. The information is saved to Zoho CRM 3. The Patient is sent an invite to the portal 4. The patient sets up their account. The patient can view their treatment progress and edit their details. For the treatment progress, it needs to look like a timeline or steps that display this user journey. Something like this: 5. The patient is given an option to book a call. They must submit their medical records
...conversions. Leads will go to our Ai-MS. Ai-Marketing System - we heavily rely on GHL's CRM for workflow & funnels. Knowledge of GHL is not required, but very beneficial to the candidate. Key Responsibilities: - Utilize your expertise in PPC and META to deliver high-quality leads for our clients - Implement strategies that are in compliance with HIPAA standards for our Tele-Health & Clinic Wellness centers. Ideal Skills and Experience: - Proven track record in lead generation, preferably within the digital agency atmosphere - Familiarity with B2B and B2C lead generation - we represent Compounding Pharmacy's in B2B space. - In-depth knowledge of PPC and META - - Prior experience with HIPAA compliance would be highly beneficial - specifically KNOWING Googl...
In this project, I am in need of an experienced HTML5 developer who will design a landing page for my website which promotes a product or service. Key Deliverables: 1. Design a modern and crisp landing page that incorporates a very user-friendly interface. 2. Element Requirements - Include a detailed description of the product/service and create an engaging and clear call to action. Please note that the theme or style of the landing page is open for your creative input, but color themes is specific to current website. Also home page will have section with text and image and link that points to new landing page Ideal Candidate: The perfect candidate for this project has experience in HTML5 development, landing page promotion and design, and an understanding of consumer-oriented ...
We are looking for someone to create design templates for our email newsletter to our customers. We sell pocket knives. We are lookin...accommodate various products (pocket knives) with various colors and styles - Drop in ready. We want to be able to drop in a product image and change the text for the product. All other design elements should be built into the file - 15 total designs. Each design will need a vertical banner (800x1200) and a horizontal banner (1800x871) for a total of 30 delivered PSD files. - Each design should have a call-to-action button that fits above the fold in our email template (approximately in the top 40% of the vertical banner image) - Will need to provide up to 2 rounds of revisions Several product images will be provided so that realistic designs can b...
I'm looking to add a real estate acquisition manager, who has experience in real estate wholesale, who has experience in vacant land comp & can make an offer to prospect, you'll get paid 10% of the deal you close, so that way you would make more money. If you're interested in the project, send me your sample Cold call Audio or any sample intro audio. thank you.
...upbeat music to set a positive tone. 2. **Academic Excellence (10-30 seconds)**: - Highlight the school's top programs, distinguished faculty, and innovative teaching methods. - Showcase students engaged in learning activities or experiments. 3. **Diverse Opportunities (30-45 seconds)**: - Feature extracurricular activities, sports teams, arts programs, and community service initiatives. - Show students participating in clubs, sports events, or creative projects. 4. **Campus Life & Facilities (45-60 seconds)**: - Display modern facilities, libraries, labs, and recreational spaces. - Capture the school's vibrant campus life with shots of students socializing, studying, and enjoying campus events. 5. **Closing (60 seconds)**: - End with a stro...
Need a freelancer to answer phone calls. After each phone call, the freelancer will fill out a 5-minute survey (it will be provided upfront). One phone call's average duration is from 3 up to 5 minutes. The goal is phone call evaluation. The price we will pay per phone call is $8, and you will usually receive one call per day. Condition: Freelancers need to speak the US English language very well. As part of the application process, we invite you to record 30 seconds of your voice speaking English. This is an opportunity for you to showcase your fluency and competence in the language. We are looking for long-term cooperation. Payments will be in milestones after each survey (each call). Payment will be released at freelancer.com. You c...
...dollars) - Incentives: 500 AED (136 US dollars) will be provided based on increased sales and performance - A dedicated mobile and phone line will be provided - No visa provided - Work from anywhere, but the candidate needs to live in UAE Key Responsibilities: - Manage messages and inquiries from customers. This includes answering questions about our beauty products and services. - Book appointments efficiently. Your promptness and professionalism in this aspect is crucial. Skills and Experience: - Fluent in both Arabic and English to ensure seamless communication with our diverse client base. - Proven experience in managing Instagram, WhatsApp, TikTok, and Snapchat platforms. Previous experience in beauty sector is a plus. - Demonstrated ability to handle customer inqui...
I need an experienced Laravel developer to integrate and manage the database for my existing project, www.getyourhomes.in. The task is not only basic CRUD operations but also extends to admin panel updates and AJAX call filters. - Database Management: You should be adept at advanced database management with stored procedures, triggers, and optimization. - Language Proficiency: Strong language skills in either Bengali or Hindi is essential. Your role would be crucial in improving the functionalities of my project. Prior experience in similar projects would be a bonus.
...for an insurance company, with an aim to claim reimbursement for property loss. The property involved is my vehicle, the damages of which have been accurately captured in photographs. Ideal applicants will have a background in law, specifically with experience in drafting demand letters for insurance claims. Knowledge about automobile insurance claims would be an added advantage. Key tasks: - Understanding the case based on the photographs provided - Drafting a persuasive demand letter outlining the damage and cost of the vehicle - Creating a letter that complies with legal standards Preferred skills and experience: - Legal expertise, specifically in insurance claim - Excellent written communication skills - Experience in drafting demand letters - Knowled...
...Instagram account a modern, sleek facelift. Core tasks include: - Creating 20 distinctly designed Instagram posts - Designing 10 seamless Instagram carousels All designed content must be original - no templates are allowed. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have freedom to use your own content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability - Strong understanding of brand identity - Experience...
I'm on the hunt for a skilled digital marketer who can take charge of creating effective Facebook ad campaigns to generate leads. The goal is to generate hi...various clients. Ideally those leads would be collected on landing pages or away from clients websites. This project may be suited to you if you possess these specific skills: -Significant experience in constructing successful Facebook ad campaigns -Expert knowledge in targeting homeowner audiences in specific areas. The freelancer with the right skills is expected to make a professional judgment call that fits with the industry standards and resonates with the target audience. Please include a price per lead in your bid. Bid price = lead price . This is a great opportunity because we can provide you with work for a...
Seeking a gifted graphic designer to manifest a unique and captivating logo for our insurance agency. To allow a dynamic visual representation of our brand, we wish to incorporate specific elements. Key Features Required: - Symbol: Featuring an Ibex - this should be the central element of the design. - Colors: Utilize the colors Blue, Red, white, and grey harmoniously. However, open to suggestions. - Style: As the style preference was not explicitly stated, we are open to your creative interpretation. We encourage designs that are modern, minimalist, or even vintage. Skills and Experience: - Proven experience in designing logos that drive brand recognition. - Excellent understanding of color theory. - Strong aesthetic skills and creativity. - Proficiency in graphic design software...
I'm looking for a skilled graphic designer ...Instagram account a modern, sleek facelift. Core tasks include: - Creating 10 distinctly designed Instagram posts - Designing 5 seamless Instagram carousels All designed content must be original - no templates are allowed. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. Ideal skills and experience: - Proven graphic designing experience targeting Instagram's visual-centric audience - Proficient in modern, sleek design themes - Familiarity with whisky industry is a plus - Strong portfolio exhibiting design skills, creativity, and depth of thought - Attention to detail and ...
I'm in need of a virtual assistant to help with a variety of tasks. One of the primary responsibilities will be finding jobs leads across all industries.l for our cleaning business. Key Responsibilities: - Researching and identifying job leads in all industries - a possible ongoing role for answering emails and messages as well as scheduling appointments. Your primary focus will be on searching for potential job opportunities across various sectors. You should have a keen eye for detail and a thorough understanding of the current job market. This role requires someone with excellent organization skills and a proactive attitude towards task management. Previous experience in lead generation and virtual assistance would be a significant advantage.
I would like a logo to be designed for an property, home, commercial and flood insurance brokerage. I used another freelancer to assist in a business plan/ pitch deck. Deck is attached.
I am looking for a competent professional with experience in Freepbx and Avaya IP integration. The primary objectives of the project are call routing, call forwarding, and establishing a unified voicemail. What I am looking for: - Experience with Freepbx and Avaya IP office 500 V2 systems - Proven track record with telecommunication technology - Capability to integrate functionalities even with gaps in specific call routing or forwarding options Please note that while some specifics on the call routing and forwarding options are not outlined, I expect freelancers to provide suggestions based on their experience and expertise. I look forward to working with an individual who can make these systems work smoothly together.
The main goal of this project is to find relevant influencers using our Shopify Collabs. Influencers which you will contact, they need to call their followers to install our new android Dance APP. In our APP influencer need to create one new video, and call their followers to dance with them inside our app until the song is finished. App is a new type of "collab dance app" where each user record dance on one small segment of any song (2-4sec) creating a new cool unpredictable music video. You need to try and test our app as well to understand it a bit. Key Responsibilities: 1. Check our Shopify Collabs Account and optimize it using our website, pictures, videos, reels, etc. You can create some pictures, reels as well. 2. Find Influencers using our Shopify Accoun...
We need Software for Beauty Salon, to manage: - Client appointments, - Income - Expenses - Client management - Sales reports - Users registers - Users management - SMS Marketing & Notification All the Software must be compatible to UI/UX (as attached), and it must also be deployed with a hosting. Note: We need the source code of the Software! We need 6 months support.
I'm seeking a resource for outbound calling to USA-based yoga institutes, centers, and studios, to onboard them for free on our website. The ideal candidate for this project should have the following attributes: - Experience in making outbound calls, particularly in the context of business development. - Excellent communication skills to effectively engage with yoga institutes, centers, and studios. - Strong attention to detail to accurately capture and record information. Your role will be to contact these potential partners, share details about our platform, and persuade them to onboard on our website by filling out a form on our website. This form has fieldsincludes their contact details, name, address, and website/social media handles. As for the onboarding proc...
I'm seeking a skilled professional for the setup of a WebDialer recording system to handle both inbound and outbound calls. The primary purpose of this system is for quality assurance, training, and compliance monitoring purposes. Experience in integrating with Customer Relationship Management systems (CRMs) is a must. Preferred Qualifications: - Familiarity with call recording systems - Proven ability in the setup of WebDialer systems - Ability to integrate systems with a CRM - Strong knowledge of compliance monitoring - Proven record in quality assurance Remember, the successful implementation of this project will ultimately help improve our services, aid in employee training, and ensure compliance with relevant regulations. Your expertise will go a long way towards achie...
...assistant who can help me streamline my daily tasks. Your main responsibilities will include data entry, email management, and calendar management. Key tasks include: - Conducting data entry: You'll be required to manage and organize data effectively. - Email management: Checking, sorting, and responding to my emails will be one of your daily tasks. - Calendar management: Organizing and scheduling appointments, meetings, and events will be part of your duty. As this is a daily role, you must be available and committed to this schedule. Moreover, I prefer email as the significant mode of communication. Prior experience in a similar role utilizing the mentioned skills would be advantageous. Your attention to detail, great organisational skills and proactive approach will ma...
...experiences on IG Reels + TikTok. Please reach out to me here on Freelancer and tell me a bit about yourself, your current situation and show me previous work. !!!IMPORTANT TO NOTE!!!: I expect a sample to quality check your work, if I find qualified for the position, I will provide you with the raw 60-seconds footage. It is required that you are: - Fluent English(must) - Able to jump on a Zoom call to go through the onboarding process(webcam is a must). - Daily reports are expected whenever we get to work.I need an experienced editor who excels at optimizing short-form content for social media. - Content tone: The tone of the posts may vary depending on the project we're currently running, so you need to be flexible with that. Salary is only going up, the more we work ...
...and AstroYogi. Key Features: - Horoscope Predictions: A feature that provides daily, weekly, and monthly horoscope readings. - Kundli Matching: Functionality to allow for the matching of Kundlis based on astrological compatibility. - Live Astrology Consultations: A platform for users to have live consultations with experienced astrologers. - Chat & Call with Astrologer: A feature that enables users to interact with astrologers via chat or call. - Story: A section for daily, weekly or monthly astrological stories and updates. - Wallet: Incorporation of a virtual wallet system for in-app purchases. - Blog: A blog section for users to read about astrology, horoscopes, and related topics. - E-Commerce: An e-commerce section, allowing users to purchase astrology-related pr...
I am seeking a proficient developer to build a a Mac desktop application, primarily assisting with generative AI by allowing users to call both proprietary LLMs like OpenAI, Claude , Gemini and open source self hosted LLMs using ollama, LMstudio. The expected functionalities should include: • Image Generation: The app should be capable of rendering unique creations from existing databases, or random generation with specifications. • Music Composition: The app should generate original music based on selected parameters, showing its understanding of various music theories. • Text Generation: The app should produce coherent and relevant texts depending on the context provided. The ideal candidate would have prior experience in building Mac desktop app, AI apps and a s...
I need a professional designer to craft a colorful and vibrant pamphlet, with the primary purpose of promoting a specific product to prospective customers. The design should have a balance of creative aesthetics and clear messaging to effectively engage potential buyers. Key Roles / Responsibilities: - Design visually engaging pamphlet layout - Develop a clear call to action in harmony with the design - Deliver print-ready files and original source files Ideal Candidate: - Can translate client ideas into vibrant designs - Has experience specifically in product promotion - Understands how to appeal to prospective customers.
Будь ласка, зареєструйтесь або увійдіть в систему для перегляду деталей.
I am looking for a skilled webpage designer to build an informational website. Key Requirements: - The website must be mobile-friendly. - The primary call-to-action is 'Contact Us'. - A clean, professional design is preferred. Applicant must have: - Proficient in web design and development - Experience in creating mobile-friendly interfaces - Excellent communication and problem-solving skills.
I used my cpanel webmail at my hosting company easily on my Gmail account for years, and it stopped working on Sunday. The email still works on roundcube mail on my control panel. It's supposed to be easy to set up either Outlook or Gmail, but I can't do it. Is this expensive?
...organizations. The survey will consist of a maximum of 10 questions, covering both general information about the company and specific inquiries related to the service we intend to survey insights shall be indirect lead to the decison if we want to work with a client or how to design our cutomise service. To ensure the accuracy and reliability of the data collected, we request that you obtain call recordings for all survey interactions conducted or responses in written format with the top management personnel. Additionally, we would appreciate your flexibility in terms of scheduling, as we aim to complete the survey within a timeframe of 3-4 weeks. It is essential that the survey be conducted in a third-party capacity to maintain objectivity and integrity in the feedback receiv...
I'm in need of a virtual assistant who can manage my emails, calendars, and social media. This will be a part-time gig, with more than 20 hours expected per week. I'm looking for someone with an entry level of experience. Key responsibilities include: - Email management: sorting through and responding to emails in a timely manner - Calendar management: scheduling appointments and ensuring my calendar is kept up to date - Social media management: helping me maintain an active presence on key social platforms Ideal applicants should: - Possess excellent communication skills - Be highly organized and detail-oriented - Be able to handle multiple tasks simultaneously - Have a basic understanding of email, calendars, and social media platforms This will be a great opportunit...
...deep understanding of ERPNext but also significant experience in integrating third-party applications, specifically VOIP services (different systems should be having call tracking capabilities) and financial management systems such as Lexoffice. Key Functionalities Required: - Lead Management: Integration with our website and social platforms (Instagram, Facebook, WhatsApp, TikTok), featuring Kanban view and basic communication functionalities. - Chatbots: AI driven chat functionalities tailored to improve the conversion rate and engagement. Bringing clients for booking - IP Telephony: Robust integration with call tracking functionality and seamless operation within ERPNext. - Marketing Automation: Segmented and targeted marketing tools. Automatic email...
...to all screen sizes and devices. The primary goal of the website is to promote and sell medical insurance to small businesses. Your key responsibilities for this project include, but are not limited to: - Making the navigation menu responsive and easy to use on all devices - Ensuring that all images scale and fit appropriately on different screen sizes - Making sure the text content is easy to read and well-presented on various devices Ideal skills and experience for this project: - Proven experience in responsive web design, ideally with a portfolio that demonstrates successful projects - Strong understanding of user experience and user interface principles - Familiarity with medical insurance or similar industries would be a plus, but not required - Proficiency in HTM...
Hello, I need a Zapier zap, that starts with a webhook. It needs to be launched when Slack slash command bot runs. It will search the text on slack previous messages, and then later send the results to a prompt to chatgpt and give back chatgpt answer. I need someone that knows how to do it, we will do a video call and share my screen, so you can do it on my environment. It is the first project, I have more automation and work to be done. Do you have availability today?
I require assistance in making pre-employment calls to potential applicants who are Thai-speaking. Key Duties: - Fluent Thai language skills are mandatory, in order to communicate effectively with applicants. - Ideally, experience in employment circles, particularly in pre-employment processes, will be beneficial. - This project has a rather urgent timescale. Therefore, freelancers who can commit to immediate commencement are preferred. Please note, I have not specified the number of calls required, but be prepared for a potentially large calling volume. You will be informed of the exact number after commencement. Your bid should therefore reflect a level of flexibility in accordance with this ambiguity.
I need a custom PHP form designed to process sales orders within our call center. This form is required to include the following fields: Name, Email, Address, Country, and Payment. Upon submission, the form should send an email notification to a designated email address. Key requirements: - Design a custom form using PHP that includes the specified fields. - Implement a functionality that sends an email notification upon form submission. Ideal skills and experience: - Proficiency in PHP and web development - Experience in creating custom forms with automated email functionality - Understanding of data security and privacy best practices - Prior experience in e-commerce or call center processing would be a plus Please only apply if you have the relevant skills and experienc...
