Interview questions for customer serviceроботи

...between Uber and Lyft for a given route. Here are the detailed requirements: Fare Comparison: Users should be able to enter their pickup and drop-off locations in a search box with auto-suggestions for addresses. The website will then display the estimated fares for both Uber and Lyft for the specified route. Once the user clicks on either company, they should be redirected to the respective Uber or Lyft website to complete the booking. Forum: Implement a forum section where drivers and riders can discuss various topics related to their experiences with Uber and Lyft. This includes discussions on fares, driver/rider safety, and other relevant issues. Blog: Include a blog section where you can publish articles related to the ride-sharing industry, includin...

Hi, I am in need of a skilled professional who is proficient in developing a Customer Service CRM with a key focus on the functionality of issue tracking and resolution. As the priority of the project, I require the CRM to systematically record and track customer issues, from initial identification through to final resolution. The ideal candidate for this project will have: - Strong experience in creating web-based CRM platforms - Expertise in developing customer service focused CRM systems - Proven track record in integrating issue tracking and resolution functionality - Proficiency in customer database management and optimization The deliverable is a Web-based CRM application that is easy to navigate and meets all the desired functional...

...dynamic Black coaches or sports professionals, one male and one female. The selected candidates will participate in a content creation project to produce educational photo and video materials for our app. This freelance opportunity offers a chance to showcase your expertise and contribute to a growing fitness community. Key Details: Location: Filming will take place in Cyprus in May. Duration: The shooting period will last for 10 days. Content: The content will focus on basic gym exercises, predominantly without audio instructions. Responsibilities: - Demonstrate proper exercise techniques for filming. - Collaborate with the app's instructors to ensure high-quality content. - Adapt and adjust based on feedback during filming. Requirements: - P...

I am i...also assist with SEO. The successful candidate will have to: - Conduct a detailed review of my website. I am specifically looking for feedback on the design, functionality, and content. - Perform SEO analysis and suggest optimizations to improve the website's search engine ranking. - Help me gather and integrate both customer and professional reviews to enhance the website's credibility and reputation. I'm particularly interested in candidates who have: - Proven experience in digital marketing, particularly with SEO and website reviews. - A track record of improving search engine rankings and organic traffic for websites. - Experience with integrating customer and professional reviews on websites. - Excellent communication skills and a...

We are a fashion & lifestyle PR agency. Currently, we are on the hunt for a committed person with positive and welcoming personality? Join our team in Appointment Scheduling & Sale! Your main responsibilities will include scheduling appointments via phone, and ensuring a smooth customer experience. Requirements 1. sharp instinct for suitable brands (examples attached) 2. clear communication and listing skills to close deals 3. energetic and inspiring personality This is a straightforward and well-paid job. We provide a free calling line. You can earn above-average, at around $2,000 - $5,000. I look forward to speaking with you soon. Best regards Alex

I am in need of a results-driven digital marketer for my food service website. Its main objective is to generate leads for catering services. While the target audience has not been explicitly defined, an experienced individual will know which audience to target to yield the best results. The primary task would be to creatively place ads in free ad websites. If you can show me that you are effectively driving business, there's potential for increased budget allocation and ongoing work. While there is no strict timeline, it would be ideal to start seeing some progress as soon as possible. Key Skills/Experience Needed: - Proven experience in digital marketing, particularly lead generation - Excellent communication and creativity - Understanding of the cat...

...seeking a talented individual to help me craft an investor pitch deck. The ultimate goal of this project is to secure funding for my business, and thus the chosen freelancer must be skilled in creating engaging, visually appealing presentations that are also highly effective in communicating complex business ideas in a concise manner. Key Requirements: - The deck should include a high-level market analysis. While I don't need an extensive deep dive into the market, it must still provide an overview that conveys the potential and viability of my business to potential investors. - I would like the deck to cover several key sections: - Company Overview - Product/Service Description - Business Model - Competitors - Strategic partners - Achievements - Next ...

I need to gather legal precedents that can be used to establish a bank's liability for causing a financial loss to a customer. The research will be used to support a court case that we're preparing. Key Requirements: - Research Focus: The research should be centered around finding legal cases where banks have been held liable for negligence leading to financial loss for the customer. - Outcome: The ultimate goal is to obtain detailed information that can be used to build a strong case against the bank in question. Ideal Freelancer: - Legal Research Expertise: A background in legal research and a good understanding of banking law would be very beneficial for this project. - Attention to Detail: The freelancer should be meticulous in the...

As a business utilizing Salesforce, I am seeking admins and developers with deep understanding of the platform to craft insightful blogs focusing on: - Salesforce Administration - Salesforce Development This is not general content writing project instead need content creators who have base understanding of Sa...geared towards a mid-level audience with a desire to improve their Salesforce skills. Prior experience in blogging about Salesforce or similar CRM systems would be highly beneficial. Please include samples of prior work in your proposal if available. When responding, please give your estimate on per blog charge. As we are starting fresh, we are looking for blogs on all areas of Salesforce ecosystem targeting admins and developers on Sales, Service and Experience Clo...

For my growing customer base of 10-50 clients, I need a competent Excel specialist to design a complex, customer-friendly workbook. - The workbook will need to track and organize three main types of data: Contact Information, Order History, and Communication Log, for each customer separately. - I'm currently unsure whether calculations or formulas will be necessary for any automated tasks within the workbook. This is something that can be explored as the project progresses. The perfect freelancer for this job would have solid experience in Excel, especially in creating complex workbooks. They'd also be able to advise on the use of calculations and formulas. Attention to detail is paramount, as is a commitment to creating a...

...expert who can assist me in building a high-sales generating website for my carpet cleaning business. Please note that I'm looking for a business partner rather than just a service provider, with the expectation that we will share the profits. Watch this before you send me a quote. Key Goals: - Increase Website Traffic: The site should attract and engage a significant number of visitors. - Improve Website Conversion Rate: Conversion optimization is crucial - we need visitors to turn into paying customers. - Rank High on Search Engine Results: The site should be SEO-optimized to reach a top position in search engine rankings. Key Information for Applicants: - Please share your past work, particularly in SEO,

...via the WhatsApp platform using the official WhatsApp Business API. This application will be useful for effective communication with customers, sending notifications, order confirmations, appointment reminders, among other relevant messages for the business. Key Features: Authentication and Authorization: Implement a secure authentication system to protect access to the application and ensure that only authorized users can send messages via the WhatsApp API. Integration with WhatsApp API: Utilize the official WhatsApp Business API to send text messages, images, files, and other supported content types. Contact Management: Develop a system to manage the list of customer contacts, allowing for adding, editing, and deleting contacts as needed. Message Templa...

I'm starting a new business and I'm looking for a modern, minimalist design that can represent my brand. Key Requirements: - I need a fresh, modern design that exudes simplicity and sophistication. - The color scheme should be light, natural tones like nudes, creams, and Egyptian cottons. The ideal freelancer for this project would have a strong sense for modern aesthetics, particularly in a minimalist style. Previous experience in designing for businesses, especially those targeting retail or service-based industries, would be a big plus. I have a name for my new business “skinthetics” I would like this incorporated into the design also maybe looking to add a bit sparkle to make it jump out you and catch your eye.

I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and ...agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previou...

Hi 5 Website work - We wanted to redevelop 3 existing Static HTML+PHP websites, and 2 new Wordpress website. I'm looking for a professional web designer to develop a unique, modern website. The website is to serve as an information sharing platform, targeted at the general public. We are planning for a wordpress website for a Interior Design Business. It should contain the below mentioned requirement. Key Points: - The target audience is the general public, so the design should be user-friendly and accessible to all. - The primary purpose of the site is to share information. It should be easy for me to add new content, such as articles, images, and possibly videos. Required Skills: - Web design expertise, particularly in creating user-friendly and vis...

I am seeking an experienced architectural designer who can assist with the renovation of a commercial retail store. The full scope of the project involves transforming the existing space and not a new building. The right candidate for this project should ideally have: - Knowledge in commercial design, specifically for retail stores. - Experience in renovation projects including creating remodeling plans, facility optimization and aesthetic improvements. - Ability to consider the unique requirements of retail space in design aspects for customer navigation, merchandise display, and shopfront attraction. This project will require close collaboration and timely response. Proven skills in drafting, spatial design, and concept visualization will be highly appreci...

I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and ...agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previou...

I need a skilled freelanc...to assist me with creating a comprehensive set of forms for data collection during field research. Key Responsibilities: - Design and create a range of survey questions that cater to different data collection needs. - Ensure the forms are user-friendly and intuitive for field research. Ideal Skills and Experience: - Proven experience in form creation, particularly for data collection purposes. - Strong attention to detail and understanding of the nuances in creating an effective form for field research. - Proficient in utilizing Fast Fields or similar software to ensure a smooth workflow automation. Please note that I anticipate having many different types of survey questions, so experience in managing large volum...

...letter to a company based in Japan. The chief grievance being poor customer service enlightened during an over-the-phone interaction, where the representative lacked essential knowledge about the product/service. Crucial expertise and skills required: - Professional level letter drafting and editing. - Knowledge and understanding of customer service standards in Japan. - Proficiency in conveying dissatisfaction professionally and constructively in written communication. - Previous experience in handling complaints or customer service related issues. The ultimate goal of this project is to achieve a satisfactory answer or some improvement in the customer service area.l from the company for their substandard ...

I am in need of a proficient WordPress developer to construct an ecommerce website for my store, Kalataru. We have a rough figma we can follow. The website should contain the following features: - 3 landing pages: one for the website, one for blogs and one for the marketplace - The website landing page should contain: A story about Kalataru, with a sage (our mascot: Rishi Kalapada) Banner links to our marketplace/shop (Shop: Kalataru Haat) and blogs (Blogs: Humara Akhbaar) Our newest arrivals (our newest collection) Offers if any Our newest blogs Policies Some icons to mention: COD, Shipping partner, Handcrafted with love, Returns and Replace policy - The blogs landing page should contain: A menu bar: Blogs button (to route the user back to the /blogs page), s...

I'm looking for a professional website designer to create a fully responsive portfolio site for my event company. Key Features: - The design must be specifically tailored for an event company, focusing on showcasing our services and previous events. - The website should include sections for 'About us', 'Services', 'Gallery'. Ideal Skills & Experience: - Proven experience in designing portfolio websites, especially for service-oriented companies. - Proficiency in creating fully responsive websites that are optimized for mobile devices. - Familiarity with best practices for incorporating 'About us', 'Services', 'Gallery' and 'Testimonials' sections to enha...

I'm in need of a dedicated and skilled customer service expert with at least 5 years of experience to help me manage my e-commerce store's customer service operations. Key Responsibilities: - Handling order tracking and fulfillment - Managing returns and exchanges - Answering customer inquiries - Responding to live chat - Making phone calls when necessary - Reaching out to customers for reviews - Reviewing and auditing invoices from the optometry lab and fulfillment center - Responding to social media messages and comments - Assisting in signing up new affiliates - Conducting influencer outreach Skills and Experience Required: - At least 5 years of experience in customer service, preferably in an e-commerce setting - Pro...

Get A to Z Professional Graphic Design Service within your Deadline. Powerpoint/Logo/Company Profile/Brochure/Flyer/Banner/Social Media Post

I'm seeking an expert who can proficiently help in transforming my seller accounts into vendor on Amazon. The main objective is to boost my revenue, expand my customer base, while improving the customer experience. Specializing in electronic gadgets, the ideal candidate will need: - Decisive knowledge on Amazon marketplace - Proven strategies for vendor transition - Expertise in increasing eCommerce revenue - Ability to enhance customer experience and reach - Experience with kitchen equipment electronic gadgets would be a plus. Achieve growth with me by converting my seller status to vendor!

I require a WordPress developer to create a website with e-commerce functionality for selling physical goods. Requirements: - We need to implement advanced product customization options. This will be a key feature of the website and is crucial for our customer experience. - The website will be selling physical goods, so experience in creating e-commerce platforms for physical goods is crucial. Ideal skills and experience: - Proficiency in WordPress development - Expertise in e-commerce functionality within WordPress - Experience in implementing advanced product customization options - Prior experience in developing e-commerce platforms for physical goods would be ideal.

I have a small building floor plan, and I need a 3D model of it, designed with a Starbucks theme in mind. Key Requirements: - The building is small, so the 3D model should be in proportion. - The interior design sh...proportion. - The interior design should be detailed and include branded elements associated with Starbucks. - Specific features to be included in the exterior design are a parking space, an outdoor seating area, along with a drive-thru service. Ideal Skills and Experience: - Proficient in 3D modeling software for architectural projects. - Experience in interior design with a focus on branded elements. - Creative approach to incorporating Starbucks theme. - Ability to include specific details like a parking space, outdoor seating area, and drive-thru servic...

I'm searching for an outgoing, eloquent individual to make calls to homeowners in New Hampshire, with a focus on selling our solar home improvement services. Responsibilities will include: - Communicating professionally to promote our product - Answering any questions homeowners may have about the service - Tailoring your sales pitch to persuade homeowners of our solar service's value It's essential that the candidate possess: - Exceptional communication and persuasion skills - Previous experience in telemarketing, preferably within the home improvement sector - Knowledge of solar energy systems and their benefits, as this will count heavily in your favor when conveying the product’s value to homeowners. If you are a determined go-getter wi...

I'm looking for a skilled web developer who can create a stunning landing page to effectively showcase my product/service. Key Requirements: - Design a visually appealing and professional landing page that effectively presents my product/service. - Ensure the page is responsive and works well on multiple devices. - Implement the necessary SEO elements to optimize the page for search engines. Ideal Skills: - Proficiency in HTML, CSS, and JavaScript. - Experience in designing and developing landing pages. - SEO knowledge is a plus.

I a...create a high-end travel website with a sleek, modern and minimalist design. The site will cater primarily to luxury travelers. Key features of the website will include an online booking system, a customer relationship management tool and a travel itinerary planner. Key Requirements: - Development of a luxury travel website - Modern and minimalist design - Online booking system - CRM tool integration - Travel itinerary planner Ideal Skills and Experience: - Proven experience in web development - Experience in building online booking systems - Familiarity with CRM tools - Design skills with an eye for modern and minimalist aesthetics - Previous experience in luxury travel website development. Please include examples of similar projects you have completed previously ...

...Description: Laravel Developer for E-commerce Website** We are seeking a skilled Laravel developer to collaborate on a project to build a single e-commerce website for a bags shop. The primary responsibilities include database management, backend development, API integration, and connecting the frontend to the backend. The project requires connecting Razorpay as the payment gateway and Shiprocket as the delivery partner. The frontend design will be provided as custom HTML, CSS, and JavaScript. **Responsibilities:** 1. Implement database architecture and management using Laravel's ORM. 2. Develop backend functionality to support the e-commerce website's operations, including user authentication, product management, order processing, and more. 3. Integrate Razorp...

I am a logo design expert. I can create logos as well as design other projects using CorelDRAW application

I'm in search of a ready-made Dish Cable Billing System that is robust and efficient, catering to customer management and billing/invoicing functionalities. My intention is to have it available across all platforms (Desktop, Mobile, Tablet) to ensure a broad reach and user accessibility. Key Features: - Customer Management: The system should allow for easy and effective customer tracking, registration and management. - Billing and Invoicing: A central feature of the system, it should be able to generate invoices, track payments and manage due dates efficiently. Platform Compatibility: - Compatibility is key. I need the system to be usable on desktop computers, mobile phones and tablets. Ideal Skills and Experience: - Prior experience in developing billi...

I'm in urgent need of a Field Service Management Web & Mobile App that utilizes Google's Cloud Services. The app should have the following features: - **Scheduling and Dispatching:** The ability for a dispatcher to schedule and assign tasks to field service agents. - **GPS Tracking and Mapping:** For the precise location tracking of field agents and the ability to map their routes. - **Customer Relationship Management (CRM):** A robust CRM system that allows for customer data management, tracking of customer interactions, and more. The app needs to be accessible on iOS, Android, and the Web. I'm looking for a developer with experience in field service management systems and utilizing Google's ...

Hello, I would like a catchy kids song created about the digestive system. The lyrics should be fun and explain how food works its way through the digestive system including: - the mouth where food is chewed...the food - the esophagus where food travels to the stomach - the stomach where food is broken down into small pieces, like a blender - the small intestine where nutrients like vitamins and minerals are soaked up from the food for the rest of the body to use - the large intestine where all the left-over waste from the food turns into poop. The deliverables should include a) the complete song with the vocals and the instrument backing track, and b) a second file with just the backing track. And I want the song to be very catchy. Please let me know if you have any questions...

I'm looking for a proficient and creative graphic designer to create a flyer to advertise our junk removal services. Key Requirements: * Should include our logo, product images and company information * Flyer to effectively communicate our junk removal services * Redirect audience attention toward our environmental-friendly procedures * Must be versatile for both print and web distribution * Captivating and professional design that presents trustworthy and reliable service The flyer will be distributed to the general public, hence it must be designed in a way that is engaging to diverse audience ages and backgrounds. Ideal skills: * Proficiency in graphic design software * Understanding of marketing strategies * Experience in creating product/servi...

I need an Excel VBA expert to automate the generation and visualization of customer data reports. This task requires the building of a dashboard to simplify the report generation process. Key Tasks and Skills Required: - Strong understanding of Excel VBA for automation tasks. - Experience in building dashboards for report generation. - Skills in visualizing customer data within Excel. Outcome and Project Scope: - Develop an automated process for report generation. - Ensure the dashboard is user-friendly and visually appealing. - The final output should provide easily digestible customer data insights.

I'm currently looking for a proficient paralegal based in Toronto who can advocate on my behalf during a small claims court proceeding. The claim revolves around a contract dispute where a breach of contract occurred. The Ideal Candidate: - Adept in dealing with contract disputes - Possesses excellent negotiation skills - Is familiar with small claims court proceedings Key Responsibilities: - Representing me during the dispute - Analyzing written communications related to the dispute - Scrutinizing signed contract documents to identify areas of breach Proven experience in such cases will be highly appreciated. The preferable candidate should be efficient in delivering the required service and prompt in communication. Please provide your relevant experience when bidd...

...laravel-ecommerce-system/37567853 here is sample code: Looking for someone that can add a plugin to our existing website (created with laravel by botble. See this link for the product we have and their support documentation. We need a checkout option for Zelle and for Cashapp. These will be seamless just like checking out with credit card. The customer will select one of the two options and then they will be prompted to login to their account to complete the payment then upon successful payment they will be reverted to the payment success screen. Additionally you will add a field into the product category table and to the product add/edit pages in the admin panel for payment options allowed. Certain product categories can be paid with credit...

As a business user, I need assistance with the configuration of SSRS Reporting Service on a staging environment. I have configured the WebPortal using Report Server Configuration manager and I am able to run SSRS reports from the Web UI. The project requires the following: 1. Automatically Scheduling of SSRS reports with default parameters. 2. Exporting the outcome of SSRS reports in a given folder every time a scheduled report runs I am experiencing the following issue while scheduling: Error: The SQL Agent service is not running. This operation requires the SQL Agent Service. You will need to help get rid of this error and set up scheduling and exporting of reports as mentioned. You will be required to get on a video call and help me set up the above over the ...

I'm looking for Unity developer with knowledge on Android and iOS development that can help me doing some fixes/changes on this STT-TTS plugin: I'll give more details on interview. Please only bid if you have experience on both iOS,Android and Unity, I need this fixes shortly. Possibility of long term collaboration*

...in need of an experienced PHP and Wordpress developer to assist with ecommerce website, theme customization, plugin development, and additional tasks relating to Inventory management and Sales tracking. We are embarking on an exciting project to develop an ecommerce website for health products using WordPress, and we need a proficient PHP and WordPress developer who can take on a range of tasks for our ecommerce project. Responsibilities will include: Mastering PHP Coding: Proficiency in PHP coding is essential for customizing and extending WordPress functionality to meet our specific requirements. Customizing WordPress Themes: We require expertise in customizing WordPress themes to ensure they align with our branding and design preferences while maintaining re...

...Skilled App Designer for Spa & Massage Therapy Business Application We are looking for an experienced app designer to create a sophisticated and engaging mobile application for our spa and massage therapy business, which operates across four distinct branches. This application must provide a seamless and intuitive user experience, catering specifically to our clientele who value ease and efficiency. Project Requirements: Branch-specific Design: Each of our four branches should have its own section within the app, complete with a unique logo and a tailored list of services. Service Listings: Detailed information on the variety of services offered at each location, including descriptions and pricing. Custom Pricing: The application should display differe...

I am looking for an experienced Power BI expert to create a project dashboard for me. This dashboard will be the central hub for monitoring the progress and success of our projects. Key Requirements: - Connect the dashboard to Microsoft Power BI. - Visualize data related to our projects, including but not limited to sales, finance, and marketing. - Include all key metrics and KPIs, such as revenue, customer acquisition cost, and conversion rate. The ideal candidate should have: - Proven experience in developing Power BI dashboards. - A solid understanding of project management principles. - Excellent data visualization and analytic skills. - A proactive attitude and great communication skills. This is a critical tool for our project management team, a...

I am looking for someone based in the UK to assist me with my online business. The major responsibilities include: - Customer Support: You'll be tasked to answer basic customer inquiries. It's an easy commission based job that anybody can do on side, just the basic requirement is the person should be located in the UK.

I need someone expert in restoring a SUITE CRM (SugarCRM) system precedent installed on a different domain. i have done backup of files and db but expanding on new domain it give an error (maybe many files to configure or something else to do i don't know. Al system is under plesk so i give a plesk customer containing files zipped and db zipped

I need an experienced blog writer to help me with regular posts for my author website. The ideal candidate will have a strong background in writing engaging content, particularly in the forms of book reviews and author interviews. Key Requirements: - Experience in creating or maintaining blogs - Ability to write in a casual and conversational tone - Familiarity with book review and interview formats Your responsibilities will include: - Producing one blog post per week - Writing engaging and well-structured book reviews - Conducting interviews with authors and turning them into engaging content Please provide samples of your previous work, especially those related to book reviews and author interviews.

...looking for someone who is very familiar with Node.js and microservices architecture, specifically for developing an application that will interact with REST APIs. The primary function will be inter-service communication. In addition, a strong understanding of Docker is necessary for deployment purposes. Understanding efficient use of Docker will greatly influence the success of this project. Ideal candidates will have: - Expertise in Node.js, REST APIs, and microservices - Strong working knowledge in Docker for deployment - Experience with facilitating inter-service communication - Efficient problem-solving abilities This project will not only test your technical skills but also your ability to troubleshoot and problem-solve as we work togeth...

I'm looking for a PyG expert to help me predict links in my e-commerce heterogeneous graphs. The main goal of the project is to predict links in the e-commerce data graphs. This task is essential for understanding and predicting customer behavior in my online store, which is crucial for improving services and increasing sales. Ideal skills and experience for the job include: - Expert proficiency in PyG (PyTorch Geometric) - Prior experience with link prediction on heterogeneous graphs - Strong understanding of e-commerce data and its characteristics Your role in the project will involve working closely with the e-commerce data, understanding the underlying patterns and relationships, and building a robust link prediction model that can be utili...

...been determined. What I need is for someone to go through the rows in the duplicates sheet, and find those rows in the municipalities sheet, and highlight them. You can see an example of what I mean in the two images attached here. the 'duplicates_examples' image shows a series of duplicate lines, and the municipalities_duplicated image shows those lines highlighted in yellow. That is exactly what I am looking for here - take all of the rows in duplicates sheet, find them in municipalities sheet, and highlight them in yellow in municipalities sheet As you see in the title, this is an urgent request - I need this done by 5pm EST tomorrow. So please only apply if you are available to work on it ASAP. Happy to answer any questions...