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Customer service is a comprehensive sector that is absolutely essential for companies to succeed. The fact of the matter is that customers worldwide want to be heard, and know that their input and feedback means something, and also know that they can engage with the company in a meaningful way. In fact, a majority of customers regularly would leave a company that they felt didn’t have adequate service in some form or fashion.
Call centers represent the evolution of a world that is more globalized and interconnected, where customer service is needed, no matter the time zone or region of the world that you are in. More and more companies understand this, and use call centers to address the needs and concerns of their consumer base, whether they are loyal customers for years or new customers who require explanation about a certain policy.
Call centers allow companies to engage with customers on a whole new level, and receive feedback that could prove invaluable to the growth and trajectory of the company. They are more comprehensive than ever, with e-mail and texting capabilities, and social media services, as well. The call center can be thought of as an essential tool for customer service, and is an important aspect of business in the modern world in general.
I get huge Excel Raw data dump from Telecommunications domain Customer service call centers. Avaya Reports, Ageing reports, Error reports, Fall outs reports. Need to perform meaningful analysis of these reports and create a summary using graphs.
YOU MUST SPEAK FLUENT ENGLISH. We will have a phone call to verify. We need someone that's a cold calling ninja. Don't worry, you won't be trying to convince someone to buy something they don't want. You'll be calling FSBOs, MLS & expired listings, and leads we generate to find out information about the property and feel out their motivation for selling. We have scripts for everything. How best to work with me: 1. Do what you say you're going to do when you say you're going to do it. Don't make promises you can't keep. Don't make excuses or create reasons why you can't get the work done (I've heard it all already... there's only so many times you can hear that a freelancer's power went out or they had a death in t...
Buscamos vendedores, para ventas por telefono, y Facebook, Para ventas a clientes de Estados Unidos, Debe Tener conexion de internet estable, audifonos, y estar disponible 46 horas a la semana, conectado a un meeting y screen sharing durante horas del trabajo. Se requiere un minimo de 46 horas a la semana, Salario Base de $400 Mensuales + Excelentes comisiones por ventas si pasa de la meta de ventas. $600-$1000 potencialmente Porfavor Oferte por un mes de trabajo 184 Horas. Dominio del idioma Ingles, es un PLUS, pero no requerido.
Hi, we are looking for appointment setters in the HVAC industry. We are a Canadian company and we are definitely looking for people with experience that know how to do BtoC appointment setting. We need a lot of appointments so if you are a call center looking for a client contact us but we would entertain working with freelancer with experience in this field too. We are a young organization but we’ve been in the industry for more then 5 years so the ambiance is always nice but we know what we are looking for and can’t afford to settle for less. Thank you all for your interest and we are really looking forward to meet you all!
Our company is located in the Toronto area of Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.
I need a freelancer, fluent in English, to on support platform, it is one platform include everything, live chat, email ticketing, receiving, and sending call, IM WhatsApp, and social messaging. It is preferred who has worked on zoho desk app before, please bid per hour.
need to reach outto built list of customer base and update contact , email and phone have list for each branch of past customers , just need reach out and get current contact, email and cell , aply to spreadsheet and move to next. it's a simple project, just need quantity. start immediate, could go 3 months. with this ease of information , how many do you think you could achieve in an hour? with spreadsheet in front of you and just getting updates , no other conversation
Se busca un individuo para apoyo y atención al cliente vía remota, debe poseer un equipo con las siguientes características: - Laptop o PC requisitos mínimos: Procesador i3 segunda generación, 4GB RAM, Windows 10 (SI NO POSEES ESTO POR FAVOR NO APLIQUES). (NO MAC) (Se valora SSD, es un plus, pero no necesario). - Audífonos o cascos con micrófono. - Conexión a internet con velocidad mínima de 10Mbps de bajada (con cable LAN) - Deberá tener un lugar especial para hablar sin distracciones ni sonidos de hogar (sartenes, cocina, ruido de TV, etc) debe dar la impresión que se encuentra en una oficina. Según el horario de su país debe ser capaz de desenvolverse naturalmente y hablar normalmente en hora...
Looking for a cold caller to set up appointments via cold calls and email campaigns in order to cultivate leads for the organization. Please send an audio recording of yourself explaining who you are, along with a sample cold calling script for a United States based website development company, to apply. There are both short-term and long-term positions available. Requirement: Fluency in English Experience in Sales
The scope of the work would be generating new clients/leads for the organisation. Call lists could be provided I need freelancers based in Australia.
Our company is seeking to hire a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. If you are hired you will be tasked with...
Necesitamos un comercial para realizar llamadas diarias a empresas ofreciendo nuestros productos. Utilizaremos la aplicación de Zadarma para realizar las llamadas desde otros paises. El trabajo consiste en estar 4 horas de L a V trabajando y llamando, ofreciendo REDES SOCIALES , WEBS , CORREOS , Y TIENDAS ONLINE. Los objetivos que se piden son alcanzables.
Hi Team, We are courier and cargo company based in India and looking for an agency or a company who can help us in lead generation and customer engagement for B2B (Enterprise) logistics. Identify potential customers (small business or industries) who are in need of logistics company for supply or delivery of goods and services in bulk or handful quantity. This includes cold calling to customers and help them in engaging with our company. Further details can be shared in one-one discussion.
We are contracted to provide CPR training to corporations all over the US. Our responsibility is to find trainers who are local to our clients that we can subcontract to provide the training. We will provide you with the city, date and time. Then you will do a combination of searching our directory and/or googling trainers in that area. Using our script, you will give the trainers details about the class and what we pay. If they agree to do the training, you will send them an informational email and assign them to the class in our software. We expect you to staff 8-12 classes per day. This is a Mon-Fri 9am-5pm EST job.
We are looking for a VA specialised in Cold Calling in Korea .Previous experience in cold calling and B2B sales essential. We require English & Korean language proficiency. Only need to call a very few number, need to follow our send them a email if they are interested in. Must be at Korea
Hello, we have 800+ leads all over Europe, and an average of 60 new leads per month. We need to sort out potential customers among them, so we are searching for someone to call them and ask a few initial questions, so as to sort out the companies that can be potential customers at a later stage, and disregard all of the others. This is the essential task required by the job. The "good" leads will be then managed by a sales representative inside our company who will follow up and try to build a sales pipeline. We use a cloud CRM (LACRM) for contacts management so a short training on the usage of our CRM is required: all interactions must necessarily be noted down in the CRM. Other similar jobs can follow if this task is handled in the correct way, we have room for growth. ...
Hello, I am looking for candidates who have worked in a call center before and have dialed USA projects such as solar, home improvement, credit repair, insurance and real estate. We pay a fixed rate between $3 to $4 USD hourly. The candidate must have their own set up to work from home which includes a laptop or desktop and internet with over 30 Mbps. Call centers with solid team can apply too~~ You must understand and read this If you want an interview, reply with "READ1693" in your application or no interview.
HIRING ALERT! We are looking for an experienced Call Center / sales Representative located in Lebanon to join our team remotely. Responsibilities: • Answers inquiries of our customers by clarifying desired information; researching, locating, and providing information. • Closes deals and follows up with prospect clients. We are looking candidate for following Nationalities: 1. Pakistan 2. Turkey 3. Philippine 4. Libia 5. Sudan 6. Iran 7. EGYPT Qualifications: • Professional bilingual in reading, speaking, and writing English. • Strong phone and verbal communication skills along with active listening • Ability to connect with customers from different nationalities • Must be highly organized • Ability to work in a team or autonomously • Dedicated If...
Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...
Are you a salesperson that has over 2 years of experience in making sales call with prospects? We are a sales video agency that provides animated sales videos to companies, especially in entertainment branches. I’m looking for a salesperson who can make it all happen with the call, making the prospect a client. You get paid for each sale you get 10% commission. To apply please: 1. Provide a few examples of your work 2. Let me know what you charge for a given level of quality Also, so I know that you’ve read and understood this job post, please start off your response with how many years you’ve been doing this for. Cheers,
Hello, I am looking for candidates who have worked in a call center before and have dialed USA projects such as solar, home improvement, credit repair, insurance and real estate. We pay a fixed rate between $3 to $4 USD hourly. The candidate must have their own set up to work from home which includes a laptop or desktop and internet with over 30 Mbps. Call centers with solid team can apply too~~ You must understand and read this If you want an interview, reply with "READ1693" in your application or no interview.
Se busca un individuo para apoyo y atención al cliente vía remota, debe poseer un equipo con las siguientes características: - Laptop o PC requisitos mínimos: Procesador i3 segunda generación, 4GB RAM, Windows 10 (SI NO POSEES ESTO POR FAVOR NO APLIQUES). (NO MAC) (Se valora SSD, es un plus, pero no necesario). - Audífonos o cascos con micrófono. - Conexión a internet con velocidad mínima de 10Mbps de bajada (con cable LAN) - Deberá tener un lugar especial para hablar sin distracciones ni sonidos de hogar (sartenes, cocina, ruido de TV, etc) debe dar la impresión que se encuentra en una oficina. Según el horario de su país debe ser capaz de desenvolverse naturalmente y hablar normalmente en hora...
Want to hire persons for customer help guidance
Hi, I am looking for deals to expand business and need help with organization and making calls.
