Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    Windows downloaded to mac. 6 дні(-в) left

    I have a mac and want someone to download windows to my mac

    $27 (Avg Bid)
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    Install remotly second operating system on Macbook air 6 дні(-в) left
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    Hi. I have Macbook air 11 inch 2015 I need someone to install for me second operating system like Windows tiny beast(it needs to be free and not to big). I would like to be able to switch anytime from macOS to windows. Also I need to have basic programs installed in windows operating system. The issues I am having at the moment is that I am using Endnote 8 and it's not compatible with MAC o...

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    Computer repair 5 дні(-в) left

    Hi, I am looking for a person who has computer repairng skills. You have to know English and then if necessary, you keep long- term relationship with me to make a money. I need honest man. Thanks.

    $15 / hr (Avg Bid)
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    We are seeking a Sales Representitive to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers Prospect and contact potential customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep c...

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    We are a physicaI therapy facility, we need help to set up our google account .We want to be appear in the first page with some specific key words. Example: physical, therapy, pain, sport related injury, dificulty walking, etc.

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    Custom Service 4 дні(-в) left

    We are urgently finding a person to help us process phone call and emails instead. He must be fluent in English. Anyone experienced in this type of job, please let us know.

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    I need someone, ideally someone with windows experience, to help speed up my laptop.

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    Help with my Computer/Laptop/Device 2 дні(-в) left
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    Looking for a web developer in the UK to work for me part-time. You need to have experience with Java, Java script, PHP, CSS & HTML. Most of the work will be on wordpress or Brilliant Directories websites.

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    Looking for computer repair experts in Jakarta 5 дні(-в) left
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    I am looking for top candidates that are able to fix computers and printers in the Jakarta area. Please bid if you are interested. We are willing to train candidates for this as well. Ideal candidates will have the following: • Experience Requirements: • 3+ years Deskside Support Experience • Hardware, Software, and OS troubleshooting • PC and Printer Hardware repair &...

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