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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

На підставі 136,570 відгуків клієнтів, рейтинг Customer Support Specialists становить 4.87 із 5 зірочок.
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    Canvas Giclee Enhancements Needed 6 дні(-в) left
    ПІДТВЕРДЖЕНО

    I'm looking to hire an experienced artist with proficiency in enhancing giclee on canvas. The project involves adding color, texture, and detail enhancements to an abstract artwork that I have. Key Elements: - The enhancement process should not only be confined to color adjustments but also include distinct improvements in texture and detail aspects. - The giclee is of abstract subject matter, hence it requires a skillful hand to ensure the integrity of the artwork is maintained during enhancement. Size and dimension: - The canvas dimension is medium-sized (up to 24x36 inches) and needs to be taken into account during the enhancement process to maintain proportionality. Skills and experience: The ideal candidate would have: - Extensive experience in art enhancement, particularly wi...

    $250 (Avg Bid)
    $250 Сер. заявка
    1 заявки

    We are currently seeking a skilled and reliable Virtual Assistant to join our team and provide support to our clients remotely. If you are interested in joining our team as a Virtual Assistant, contact me

    $17 / hr (Avg Bid)
    $17 / hr Сер. заявка
    75 заявки

    I'm in need of a virtual assistant primarily for managing my emails. A majority of the work will initially involve a slow start but I'm open to going full time later depending on the work quality and communication. Key Responsibilities: - Handling and organizing my emails - Opening bank account related mails - Managing my appointments Ideal Candidate: - Should have prior experience in email management - Should be from Trinidad & Bahamas or familiar with the regions - Need someone who is organized, detail-oriented and professional to maintain a smooth workflow. Looking forward to finding the right fit for this role!

    $27 (Avg Bid)
    $27 Сер. заявка
    38 заявки

    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas por corr...

    $30 - $250
    Місцевий
    $30 - $250
    0 заявки
    Virtual Assistant Needed 6 дні(-в) left

    I am searching for a proficient virtual assistant to help with the operations of my house cleaning company. Your primary responsibilities will include: - Answering phone calls and scheduling appointments - Managing customer inquiries and complaints - Assisting with administrative tasks such as data entry and bookkeeping Experience in a similar role is key, regardless of the industry you have worked in. When submitting your application, please provide details of your past experience as a virtual assistant and how your skills align with these tasks. While experience with a house cleaning company is not necessary, it can prove beneficial in understanding the job requirements better. In addition, good communication skills and the ability to manage different tasks at the same time are cruc...

    $6 / hr (Avg Bid)
    $6 / hr Сер. заявка
    37 заявки
    Proactive Virtual Assistant Needed 6 дні(-в) left
    ПІДТВЕРДЖЕНО

    I NEED A HIGHLY INTELLIGENT PERSON AND NO EXCUSES WHATSOEVER I NEED A HIGHLY INTELLIGENT PERSON AND NO EXCUSES WHATSOEVER I NEED A HIGHLY INTELLIGENT PERSON AND NO EXCUSES WHATSOEVER I NEED A HIGHLY INTELLIGENT PERSON AND NO EXCUSES WHATSOEVER PAID MONTHLY IN ARREARS PAID MONTHLY IN ARREARS PAID MONTHLY IN ARREARS PAID MONTHLY IN ARREARS I'm seeking a reliable and proactive Virtual Assistant who can assist me with various tasks. Given the nature of my work, I often find myself liaising with my team and I need a professional who can effectively manage these interactions. Here are a few key tasks that the assistant will be responsible for: - Coordination with team members, as and when needed - Effective email management - Accurate data entry - Efficient scheduling of appoi...

    $21 (Avg Bid)
    $21 Сер. заявка
    83 заявки

    Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llamó no haya respondido es necesario volver a marcar más tarde para lograr la conversación con los vendedores y obtener la cotizaci&oacu...

    $23 (Avg Bid)
    Місцевий
    $23 Сер. заявка
    3 заявки

    I'm in need of a Customer Support representative who can efficiently handle inbound and outbound calls in English. Since the call volume varies, the individual must be adaptable and patient. - Must be in the Eastern Standard Time (EST) zone. - Should be able to provide quality customer support by courteously answering inquiries and resolving issues. - Though no specialized technical knowledge is required, basic computer skills are necessary. - The weekly budget for this role is 80 USD. The ideal candidate should have proven experience in a customer support role where handling phone calls was a primary function, and demonstrate excellent communication and problem-solving skills.

    $3 / hr (Avg Bid)
    $3 / hr Сер. заявка
    31 заявки

    I'm seeking a diligent freelancer to handle the task of scheduling appointments with leads. Your primary responsibility will include making calls to schedule less than 5 appointments per day. Key Responsibilities: * Make cold calls to leads * Schedule appointments Ideal Qualifications: * Excellent communication skills * Prior experience in appointment setting * Ability to work independently * Strong persuasion skills To aid you in your calls, I will provide a script which you may choose to use or make adjustments to as needed. It's essential for you to be comfortable creating your own scripts if necessary. Your success in this role will be measured by the number of appointments scheduled each day, with a target of less than 5. This position requires a tactful ...

    $4115 (Avg Bid)
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    20 заявки

    I need a fluent English speaker who will be responsible for handling customer support for my company. Key responsibilities: - Answer customer phone calls and call back missed customers - Assist with general company inquiries - Provide satisfactory answers and solutions to customers Required skills: - High proficiency in English - Excellent communication skills - Basic customer service skills - Intermediate knowledge about our company and products/services would be a bonus This role is crucial to maintaining customer satisfaction and promoting our company's reputation. Therefore, it's essential for an ideal candidate to possess not only impeccable English skills but also an understanding of our company's operations and offerings. Time management and problem-solving skill...

    $6 / hr (Avg Bid)
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    B2B Email & Phone Support 5 дні(-в) left

    I am in search of a reliable professional to assist me with B2B Email Handling and Telephone Support. Your tasks will include: - Responding to emails - Taking and making phone calls - Managing customer inquiries - Setting appointments - Account management To thrive in this role, you should have excellent communication and customer service skills. Experience in dealing with B2B clients would be a plus. I will need your assistance for less than 10 hours each week, providing you with plenty of flexibility. You must be reliable, proactive, and have a keen eye for detail. If you're someone who can handle these tasks efficiently, I'd love to hear from you.

    $46 / hr (Avg Bid)
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    As a growing business, I'm in need of a competent and detail-oriented virtual administrator to offer assistance for 4-5 hours daily. Your primary role will be to manage my emails and coordinate the interaction with 10-20 clients, ensuring that they receive the most efficient and professional service. Key Responsibilities: - Email and Project management: You'll be in charge of organizing my inbox, categorizing emails, and responding on my behalf where necessary. - Client Coordination: This will be your primary task. I need you to seamlessly manage the back-and-forth with our clients, scheduling meetings, and ensuring they are well-served. Ideal Skills and Experience: - Proven experience as a virtual assistant or relevant role - Excellent organizational skills - Ability to mu...

    $455 (Avg Bid)
    $455 Сер. заявка
    104 заявки
    Secretary Female 5 дні(-в) left
    ПІДТВЕРДЖЕНО

    Category: proofreading I'm in need of an experienced editor to undertake content review of my memoir, with specific feedback on characters, plot, and structure. - The memoir totals fewer than 10,000 words. - In the review p Make a proposal Generate with ai WordPress Product Upload Overhaul Published: 24/02/2024 Category: virtual I’m looking for a knowledgeable freelancer to assist with my e-commerce site. The task requires: - Uploading over 2500 product pictures and prices to my WordPress website. - I already have the picture Make a proposal Generate with ai Secretary Female Published: 24/02/2024 Category: voice over Need a female assistant who can handle the phone calls Who can revert to the emails Who can prepare presentatioms. Who can attend business meetings Regular...

    $285 (Avg Bid)
    $285 Сер. заявка
    14 заявки

    I am in urgent need of a freelancer with expertise in email management using Gmail. Sterling skills required include: - Handling of incoming emails - Organizing and categorizing emails - Drafting and sending out emails timely Freelancers need to manage the emails by urgency, ensuring top-priority mails are addressed first. Prior experience in Gmail for email handling is essential for this project. My ideal freelancer is diligent, timely, detail-oriented and efficient in email drafting.

    $270 (Avg Bid)
    $270 Сер. заявка
    43 заявки
    Tashkent Clinic Employment Verification 5 дні(-в) left
    ПІДТВЕРДЖЕНО

    I am urgently seeking a professional freelancer to conduct an employment certificate verification from M Shifo Clinic in Tashkent, Uzbekistan. This project is specific to confirming the validity of one person's employment credentials. Your responsibilities in this project will include: - Contacting M Shifo Clinic in Tashkent, Uzbekistan in order to verify the employment credentials of the specific individual in question. - Perform a concise background check on the individual. - Handle all data and personal information confidentially and ethically. -Take 4 to 5 Geo-tagged photos of location in whic name must be visible. The ideal freelancer for this project will need to have: - Experience in human resources and credentials verification. - Understanding of Uzbekistan's employme...

    $23 (Avg Bid)
    $23 Сер. заявка
    12 заявки
    Virtual Assistant Needed 5 дні(-в) left
    ПІДТВЕРДЖЕНО

    I am searching for a proficient virtual assistant to help with the operations of my house cleaning company. Your primary responsibilities will include: - Answering phone calls and scheduling appointments - Managing customer inquiries and complaints - Assisting with administrative tasks such as data entry and bookkeeping Experience in a similar role is key, regardless of the industry you have worked in. When submitting your application, please provide details of your past experience as a virtual assistant and how your skills align with these tasks. While experience with a house cleaning company is not necessary, it can prove beneficial in understanding the job requirements better. In addition, good communication skills and the ability to manage different tasks at the same time are cruc...

    $138 (Avg Bid)
    $138 Сер. заявка
    124 заявки
    Expert Real Estate Virtual Assistant Needed 5 дні(-в) left
    ПІДТВЕРДЖЕНО

    Seeking a virtual assistant with expertise in real estate. Your key roles will be: - Lead generation - Email management - Scheduling appointments Your application must include a comprehensive and detailed proposal showing how you plan to handle these tasks. What I value most is your prior experience in real estate. Therefore, you should be able to demonstrate knowledge of the field, the workflows, and challenges. If you have this background and the readiness to bring effectiveness to my real estate operations, do apply.

    $138 (Avg Bid)
    $138 Сер. заявка
    25 заявки

    BetCO ve Digitain altyapılarında çalıştım. Agp bilen , CMS hakim. İç Finans dış finans yapmış. Uzun süredir canlı destek sorumlusu ve canlı destek müdürü, bonus ve admin pozisyonlarında görev yapmış biriyim . Güvenilir ve uzun süre bana iş vermek isteyenlerin iletişime geçmesini rica ediyorum. Güvenirlilik konusunda sıkıntı yaşamazsınız. 2 tane yeni sitenin açılışında bulundum ve bu süreçte büyük bir ekibi yönettik. Diğer sitelerden başlarda virman alırken siteyi profit yazacak kısma süreçte yeni sitelerin canlı destek ekibini kordine ettim. Canned kullanımları, gruptan işlem kontrolleri, haftalık veya aylık canlı destek çalışanlarını rapor edebilirim. Güvenilir ve anon...

    $15 - $25 / hr
    $15 - $25 / hr
    0 заявки
    Rumah besar 4 дні(-в) left

    Bangunan yang besar akan membangun pondasi lalu menjadi rumah besar yang mewah

    $20 / hr (Avg Bid)
    $20 / hr Сер. заявка
    1 заявки

    As a growing recruitment firm, I'm seeking a knowledgeable and diligent appointment setter. During the outreach, you are to determine a need for a recruitment service and set appointments for our sales staff to talk with the decision-makers at these businesses. Your responsibilities will include setting appointments with businesses for recruitment services. Ideal Skills: - Proven track record in setting appointments, preferably in the recruitment sector - Demonstrable experience in sales calls - Cold Calling using a Lead List that will be provided to you - Proficient in lead generation - Excellent communication skills to interact effectively with potential business clients Experience: - Previous experience in the recruitment sector will be a significant asset. - Experience with ...

    $62 / hr (Avg Bid)
    $62 / hr Сер. заявка
    22 заявки

    I am seeking a dedicated chat support executive, well-versed in phone and chat-based customer support. Ideally, you will bring a strong foundational customer service background, coupled with exceptional communication skills. Responsibilities: - Address customer queries: Your main role will be to respond to customer inquiries via phone and chat. Proficiency in verbal and written communication is crucial. Ideal Skills and Experience: - Prior experience in customer service - Excellent phone/chat etiquette - High-level communication abilities - Demonstrated ability to troubleshoot and solve problems - Ability to handle a high volume of calls/chats while maintaining a high level of professionalism The ideal candidate should be passionate about delivering high-quality customer service an...

    $7 / hr (Avg Bid)
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    34 заявки

    I am in dire need of a comprehensive and dexterous virtual assistant who can help me juggle my daily activities efficiently. My workload has amplified recently, and I am finding it increasingly difficult to keep up with the numerous tasks that need to be completed. Below are the specific tasks I need assistance with: - Data Entry: Having skills in spreadsheet management is paramount as my tasks mainly revolve around maintaining and updating different spreadsheets. Accuracy and attentiveness are key attributes I am on the lookout for. - Email Management: I require assistance not just in sorting my emails, but also in responding to them on my behalf. A high level of proficiency in English, excellent communication skills, and the ability to maintain professionalism are essential. - Scheduli...

    $471 (Avg Bid)
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    100 заявки
    Virtual assistant -- 2 4 дні(-в) left
    ПІДТВЕРДЖЕНО

    Hello I have some VA work on project basis. I am based in The Netherlands and work with toys products

    $4 / hr (Avg Bid)
    $4 / hr Сер. заявка
    175 заявки

    I'm in need of a virtual assistant with strong multilingual capabilities. Your primary roles will entail managing emails, scheduling appointments, and carrying out data entry tasks. This role is part-time, requiring less than 10 hours of your time each week. Key Duties: - Email Management: You will need to handle my day-to-day email interactions. This role will require strong skills in written communication. - Appointment Scheduling: Manage my calendar and ensure that all appointments are correctly noted and followed up on. - Data Entry: You will also be tasked with data entry duties, so good organizational skills and attention to detail are crucial. Ideal Skills: - Multilingual: Since the role requires communication with a diverse range of contacts, it's important that you ca...

    $140 (Avg Bid)
    $140 Сер. заявка
    34 заявки
    Client Acquisition Representation Call 4 дні(-в) left
    ПІДТВЕРДЖЕНО

    I need a professional to simulate a short customer conversation, endorsing my client acquisition services. This will take less than 10 minutes and must occur within the UK. Aspects to emphasise: - Speed of our services - Quality of leads provided - Overall customer service experience Your task is to engage the customer naturally and create a positive impression. To capture the interaction, please record the conversation as an audio file. Ideal candidate: - Excellent communication skills - Experience in customer service/call handling - Understands nuances of client acquisition - Comfortable with audio recording - Based in the UK.

    $20 (Avg Bid)
    $20 Сер. заявка
    10 заявки

    Hello, I'm a webdesigner and developer and currently seeking an enthusiastic and proactive virtual assistant who can assist me in acquiring clients and driving business growth via cold calling. More precisely I'm looking for a Cold calling assistant. Please apply only if you are familiar with cold calling

    $5 / hr (Avg Bid)
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    38 заявки

    I'm seeking a professional freelancer who is proficient in customer support to handle queries and complaints on multiple channels listed below. The candidate should capable of managing both incoming and outgoing customer supports. Main Responsibilities: - Respond to customer inquiries via phone calls, emails, and live chat - Utilize social media platforms, specifically Instagram and WhatsApp, for customer support and feedback Ideal Skills: - Experience with customer service, preferably in a call center or any related environment - Proficiency in managing support via phone, email, live chat, Instagram, and WhatsApp - Excellent communication skills - Ability to determine customer needs through clear engagement - Strong sense for customer service and satisfaction - Knowledge of utili...

    $11 / hr (Avg Bid)
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    19 заявки

    I'm in search of a competent telecaller to work on full-time basis. Your duties will primarily involve handling outbound and inbound calls, thus you must be capable of: - Making calls to potential customers - Receiving calls from customers and effectively responding to their inquiries Given this, your daily commitment to this job should be more than 6 hours. To successfully carry out these tasks, it is essential that you possess communication skills of an advanced level since interacting with diverse customers will be a significant aspect of the role. I am not just looking for anyone; an ideal candidate should have proven experience as a telecaller or similar customer service role. Hence, the skills and experience I am looking for are: - Exceptional communication and negotiation s...

    $11 / hr (Avg Bid)
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    6 заявки

    Finding people who are good at speaking English and willing to do outbound customer service calls. Making sure these people have their own space at home to work and are okay with being contract workers (not full-time employees). The people you find should be living in the Philippines We're hoping to find someone who can successfully get us 40-60 qualified people in the next 15 days. We'll pay you by the hour, and how much we pay will depend on how well you do at finding the right kind of people. We'll give you all the details on what these workers need to have. We also want to know from you how long you think it'll take to find about 60 suitable candidates. If your initial work is successful, we might ask you to find more people. This job is for recruiters who ...

    $5 / hr (Avg Bid)
    $5 / hr Сер. заявка
    8 заявки

    We own online shop operating in New Zealand and Australia. Looking for the assistant to help with customers order. Typical tasks we need you to perform. - Accept customer returns - Inspect the package and condition - Repack it and keep at your location - Wait for out instructions for the reshipment to other customer We can work based on single case. For each one we will pay accordingly - return, inspection, reshipping

    $17 / hr (Avg Bid)
    $17 / hr Сер. заявка
    102 заявки
    Pre-Employment Vetting [Mthatha, South Africa] 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    I'm seeking to hire experienced professionals for pre-employment vetting tasks. Key Tasks: Even though I didn't specify, the key tasks that should be carried out include background checks, employment history verification, and reference checks. Expected Requirements in Applications: I didn't specify what applications should contain. Applicants, however, are encouraged to include details of past work, their experience in carrying out similar tasks, and a detailed project proposal. Screening Methods to be Used: I would like the following pre-employment screening methods to be used; Criminal record checks, Drug testing, and Education verification. Ideal Skills and Experience: • Knowledge and experience in background checks, employment history verification, and re...

    $45 (Avg Bid)
    Місцевий
    $45 Сер. заявка
    1 заявки
    Experienced English Virtual Receptionist 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    I'm in search of a professional virtual receptionist who can handle my business volume in an efficient and reliable way. The ideal candidate will be tasked with: - Answering calls: Must be able to professionally manage incoming calls, redirecting them as needed and providing general information to callers. - Taking messages: Should accurately transcribe voicemails and properly dispatch the information to the intended recipients. Expectations: - Communication Channel: Phone calls are the primary channel of communication you'll be handling. Proficiency in call handling and basic phone etiquette is therefore crucial. - Language Proficiency: You should be proficient in English and able to relay messages accurately and professionally. Experience: - Proven track record as a virt...

    $166 (Avg Bid)
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    55 заявки

    I'm in need of a sales assistant to help at our boutique for a period of one month ramadhan only. The individual will primarily assist with sales. Here are more details on the specific tasks and the ideal candidate: Tasks: - Assist customers with their purchases, ensuring they have a satisfying shopping experience. Preferred Experience: - The ideal candidate should have an intermediate level of experience in sales. Prior experience in a boutique or similar environment will be advantageous but is not a necessity. Required Skills: - Good communication skills: You need to be capable of interacting effectively with a wide range of customers. - Knowledge of fashion trends: A good understanding of current fashion trends is desirable. This will help guide customers in their purchases. If...

    $6 / hr (Avg Bid)
    $6 / hr Сер. заявка
    7 заявки
    Business Hours Virtual Assistant Needed 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    In need of a virtual assistant based in Dubai to help me manage admin tasks for a children’s products business. You should be able to communicate between standard business hours effectively. Tasks will not be set in stone but you should be ready to take on anything that will help make the day more. On-site visit to Dubai Marina will be required 2-3 days a month for 2-3 hours each visit. Key Skills: - Proficient in Excel (essential) - Knowledge in social media management - Product quality checking/counting - Excellent communication skills - Detail-oriented A bonus would be the ability to take the initiative and identify areas where you can add value. This role is only available for those who can operate during business hours. Looking forward to working with a professional and app...

    $27 / hr (Avg Bid)
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    64 заявки

    We’re continuously looking for detail-oriented and thoughtful people in Indonesia to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes more than 1000 team members around the globe. Duties: - You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers. - Diagnose and solve ...

    $7 / hr (Avg Bid)
    $7 / hr Сер. заявка
    27 заявки
    Daily Outbound Tele-Caller 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    I am seeking a professional tele-caller with excellent communication skills and a knack for sales. Your duties will entail: - Making outbound calls on a daily basis, specifically for 1 hour every day - Scheduling product sales appointments Candidates with prior experience in tele-calling, sales, or appointment setting would be ideal for the job. It's important that you are punctual, organized, and reliable. You should be comfortable dealing with potential customers and convincing them to set up product sales appointments. Reliable internet connection and quiet working environment are crucial. I look forward to hearing from you.

    $3 / hr (Avg Bid)
    $3 / hr Сер. заявка
    10 заявки

    I am in need of diligent professionals with an exceptional knack for cold calling and scheduling appointments within the technology industry. Your primary target will be businesses. Responsibilities include: - Cold calling to generate leads - Scheduling appointments with potential clients - Maintaining a steady schedule and effectively managing your pipeline -This is a fully commission-based job, meaning you will get paid 20% of every contract closed, not the appointment itself. *Please apply with a voice recording so I can hear how you will sound on the calls* Ideal candidates have experience in appointment setting, a solid understanding of the technology industry, and stellar organizational skills. Strong verbal communication skills are a must and you should be comfortable in selling...

    $466 (Avg Bid)
    $466 Сер. заявка
    6 заявки

    I am in need of a dedicated Customer Service Representative who can respond to customer inquiries immediately and be available from Mondays to Sundays from 10:00 AM to 8:00 PM. The role involves: Main Duties: - Answering customer inquiries: You will be responsible for providing accurate and quick responses to customer questions and inquiries. Your ability to provide clear and prompt feedback is key. - Resolving customer complaints: I'm looking for someone adept at handling complaints and can turn a dissatisfied customer into a satisfied one. - Management of orders: You will be responsible for collaborating with the fulfillment center administrators and coordinating with logistic partners to ensure that orders are fulfilled properly and efficiently. Communication Channels: - Email...

    $471 (Avg Bid)
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    Real Estate Administrative Specialist Needed 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    I am in need of an experienced administrative expert who possesses an intermediate understanding of the real estate industry. This individual will be providing assistance with a variety of tasks such as: - Preparing real estate documents: Proven experience in this area is advantageous. - Data entry: Attention to detail and accuracy are vital in ensuring no errors in data entry tasks. - Scheduling appointments: Strong organizational skills are a must for this task. - Conducting real estate property searches: Having a good grasp of property search tools is ideal. A proficiency in using Google Sheets is required as the platform is integral to managing the properties. Prior experience with this tool will be beneficial. Your ability to balance multiple tasks, while maintaining details and mee...

    $5 / hr (Avg Bid)
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    67 заявки
    IT Telemarketers for Barcode Solutions - Urovo 2 дні(-в) left
    ПІДТВЕРДЖЕНО

    I am looking for talented telemarketers specializing in the IT sector, specifically with knowledge and experience in mobile computers and barcode scanners. Your responsibilities will include both fielding inbound and placing outbound calls to our potential clients. Ideal Skills: - Intermediate knowledge of mobile computers and barcode scanners - Previous experience in sales or telemarketing, specifically within the IT or Telecommunications sector - Strong communication skills, ability to explain technical concepts to non-technical audiences. Please apply if you meet these requirements and are ready to contribute to our lead generation efforts.

    $1500 - $3000
    Обраний Прихований Угода про нерозголошення
    $1500 - $3000
    4 заявки
    Full-time German 1st Level SaaS Support 1 день left
    ПІДТВЕРДЖЕНО

    I'm in need of a full-time, 1st level support professional proficient in German. Your role will primarily involve: - Communicating with customers via Phone and Email. - Assisting with technical issues related to our SaaS product. The ideal candidate should possess excellent communication skills in German and English, a strong understanding of SaaS products, and prior experience in a technical support role. This is a full-time role (40 hours per week) so ensure you have the capacity to commit to this workload.

    $11 / hr (Avg Bid)
    $11 / hr Сер. заявка
    13 заявки

    I'm in need of dedicated inbound and outbound sales agents to help grow my business. Your tasks will be multifaceted and require keen attention to detail. For inbound sales agents, you'll handle: - Responding to customer inquiries with utmost professionalism - Making informed product/service recommendations - Processing orders efficiently and timely As an outbound sales agent, your tasks will be: - Performing cold calls with prospective customers - Conducting effective lead generation - Scheduling appointments The ideal candidates should have experience in telemarketing, be self-starters, and have superb communication skills. Your ability to handle customer engagement and generate sales effectively will be critical in this role. Proven sales experience, particularly in telem...

    $2 / hr (Avg Bid)
    $2 / hr Сер. заявка
    10 заявки
    Amazon Business Oriented Virtual Assistant 1 день left
    ПІДТВЕРДЖЕНО

    In need of an experienced Virtual Assistant with proficiency in product research, inventory management, and customer service for my Amazon business. Your daily responsibilities will include email management, data entry, and appointment scheduling. Responsibilities: - Manage emails - Perform data entry tasks - Schedule appointments - Conduct product research - Handle inventory management - Provide customer service Proficiency with the tools Amazon Seller Central, Jungle Scout, and Zendesk is essential for this role. Hence, the ideal candidate should have a significant background in these tools, preferably with Amazon businesses. Skills and Experience Required: - Excellent email management skills - Possess data entry skills - Adept in appointment scheduling - Knowledge in Product Resear...

    $11 / hr (Avg Bid)
    $11 / hr Сер. заявка
    57 заявки

    I am seeking a proficient customer support expert who can capably navigate phone, email and live chat platforms, managing a moderate number of 11-50 requests per day. Your foremost responsibility involves addressing general product and service queries, requiring a good understanding of our offers. Skills and Experience: - Strong customer service skills - Excellent problem-solving abilities - Familiarity with multi-channel support - Knowledge of customer support software - Excellent command over communication skills - Understanding of our product and services

    $12 (Avg Bid)
    $12 Сер. заявка
    16 заявки

    I'm in need of a skilled virtual assistant capable of performing tasks such as email management, calendar organization, and data entry for me for about 5-10 hours per week. Ideally, you should be a beginner in administration software, particularly MS Office. Your role will be crucial in managing crucial aspects of my professional obligations. Essential skills and experience: - Proficiency in email management - Ability to organize calendars - Skills in data entry - Basic knowledge of MS Office tools

    $18 / hr (Avg Bid)
    $18 / hr Сер. заявка
    176 заявки
    Versatile Customer Service Specialist Needed 1 день left
    ПІДТВЕРДЖЕНО

    We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer...

    $6 / hr (Avg Bid)
    $6 / hr Сер. заявка
    66 заявки

    We are looking for an individual to assist in call management and work order coordination. The main responsibilities will include taking up calls, managing work orders, and coordinating with supers and tenants. The ideal candidate should have excellent communication and organizational skills. Attention to detail and the ability to multitask effectively are also crucial for this role. Experience in property management or customer service would be an added advantage. MUST BE FLUENT IN SPANISH & ENGLISH The main duties of this position include: - Managing and responding to incoming calls and transferring them to the appropriate person. - Follow up with the vendors and complete work orders. - Communicating with supers and tenants to ensure timely resolution of issues - Tracking and updatin...

    $6 / hr (Avg Bid)
    $6 / hr Сер. заявка
    15 заявки
    Portuguese Speaking Customer Support for Betting Company 22 годин(-и) left
    ПІДТВЕРДЖЕНО

    We are on the hunt for a Portuguese-speaking customer support agent who can provide basic navigation guidance to our new Brazilian clients. The primary task will be helping clients claim their first deposit bonus. Here are some specific tasks and requirements: - Speak fluent Portuguese (additional languages are a plus) - Familiarize with our website's basic navigation to walk-through clients - Assist clients specifically with their bonus claim - A background in customer service will be an advantage - Experience or interest in online betting and casinos will be useful Please note that you'll not be dealing with any technical difficulties. Your crucial task will be bonus claim assistance. Join us to provide our clients with a seamless introduction to our betting platform.

    $223 (Avg Bid)
    $223 Сер. заявка
    15 заявки

    Introduction Stan is seeking a dedicated Support Specialist to provide exceptional service to our creative community. If you are passionate about assisting customers and have a knack for problem-solving, we invite you to join our team for this short-term project. This role is instrumental in maintaining the satisfaction and loyalty of our creators by ensuring their concerns and queries are addressed professionally and effectively. Deliverables - Respond to Customer Inquiries: Ensure all customer communications are handled promptly and professionally, with a focus on resolving issues efficiently. - Troubleshooting and Issue Resolution: Accurately diagnose customer issues and troubleshoot effectively, escalating to relevant departments when necessary. - Product Knowledge: Maintain up-to-d...

    $18 / hr (Avg Bid)
    $18 / hr Сер. заявка
    66 заявки
    Especialista en marketing solo Murcia España 19 годин(-и) left
    ПІДТВЕРДЖЕНО

    Buscamos a un profesional independiente experto o experta en crear desde cero la estrategia de marketing y comunicación de una empresa tecnológica. La empresa esta totalmente fresh, hay que implementarlo todo desde 0. Skills necesarios: - Estrategia online y offline - Estrategia Global - Creación y redacción de contenidos - Gestión de redes sociales - SEO/SEM - Link building - Campañas ads - Desarrollar la estrategia visual - Difusión y presencia negocios locales - Copyright - Campañas de email marketing - Diseño - Conocer los tramites KitDigital - Deseable conocimiento en Mautic y ExpoCRM ** Imprescindible enviar portafolio con trabajos similares. ** Experiencia demostrable ** Residir en Murcia Capital ** Proyecto a larg...

    $4 / hr (Avg Bid)
    $4 / hr Сер. заявка
    8 заявки

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