Клієнтська підтримка Jobs

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

Mais detalhes: Quais tipos de serviços administrativos você precisa? Gerenciamento de e-mails, Agendamento de compromissos, Digitação, Serviço administrativo, Suporte virtual Quais atividades de digitação você precisa? Transcrição de áudios, Digitação de documentos, Preparação de relatórios Que tipo de suporte virtual vocea precisa? Suporte administrativo

Sounds interesting? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All the AI-generated bids and messages will be ignored.

We are looking for an experienced telecalling team or lead generation agency from India to onboard chemical companies on the Prochem B2B Chemical Marketplace. IMPORTANT: Only apply if you have experience in telecalling, B2B lead generation, company onboarding, or sales. Do NOT apply if you are a web developer, app developer, SEO specialist, or software company. Project Scope: - Source chemical companies independently - Contact and explain Prochem platform - Register companies on Prochem App/Web Portal - Follow up with interested companies - Submit only genuine registrations We will NOT provide: - Company database - Lead lists - Contact details The freelancer/team must generate and source their own leads. Requirements: - Chemical manufacturers - Chemical traders - Chemical distributor...

Busco apoyo remoto para atender a mis clientes de manera rápida y cordial, exclusivamente en español. El trabajo se centra en resolver dudas, dar seguimiento a solicitudes y registrar cada interacción en nuestro sistema interno. Canales que deberás cubrir: • Teléfono: recibir y realizar llamadas cuando sea necesario. • Correo electrónico: responder mensajes entrantes con plantillas o respuestas personalizadas. • Chat en vivo: mantener conversaciones simultáneas sin perder la cercanía ni la precisión. Entregables y responsabilidades clave: • Tiempo de respuesta dentro de los rangos acordados para cada canal. • Registro ordenado de cada contacto (nombre, motivo, solución ofrecida, estado). ...

Meta Business Manager / Facebook Business Verification Issue I am looking for an experienced Meta Business Manager / Facebook Business Suite expert to help resolve an account verification issue. Problem: * I have full access to my Facebook account. * I have full access to my Instagram account. * I have access to the registered email address. * I have successfully changed both Facebook and Instagram passwords. * I no longer have access to an old phone number (+65 9247 6368). The issue is that Meta Business Manager / Business Suite continues to require verification using the old phone number. This prevents me from: * Adding users or social media managers to my business account. * Managing business permissions. * Updating business verification details. * Removing or replacing the old pho...

I need help scaling my daily outreach. Your task is straightforward: start as many quality one-on-one conversations as possible and keep them going long enough to introduce our trading-related service. I will pay you for every unique chat you conduct, so the more genuine conversations you create, the more you earn. Where you contact people is flexible. Feel free to combine email blasts, social-media DMs, Telegram, WhatsApp, Facebook Messenger, SMS—whatever gets fast, real replies. Just make sure every contact is logged so I can track volume and release payments accurately. Ideal profile • Comfortable juggling dozens of simultaneous chats without copy-paste spam. • Prior exposure to forex, crypto, or stock trading so you can answer basic questions and steer the prospec...

My personal Facebook profile is locked behind the new passkey-style two-factor prompt. Here is what I can still access: • the email address on the account (I receive OTP codes there and they arrive without issue) • the correct password What I no longer have is the security key/passkey that was stored on a phone that is now beyond repair. Because of this I’m stuck at the “Use your passkey or security key” screen and Facebook’s standard recovery flow keeps looping me back to it. Steps I have already taken: – Ran through Facebook’s “Forgot password” and “Can’t access your account?” pages – Completed email verification successfully – No trusted contacts or saved recovery codes exist on the account ...

Busco apoyo para gestionar la atención al cliente exclusivamente por teléfono en español. Necesito a alguien que: • Atienda llamadas entrantes con un trato cordial y profesional. • Resuelva dudas básicas, tome mensajes y escale incidencias cuando sea necesario. • Registre cada interacción en nuestro pequeño CRM e incluya notas claras sobre la conversación. • Mantenga la confidencialidad de la información del cliente. Proporcionaré guiones de referencia, acceso al sistema telefónico basado en VoIP y una breve capacitación sobre nuestros productos. Valoro la puntualidad y la buena dicción. Si ya tienes experiencia previa en soporte telefónico o ventas, menciónalo: ser...

Busco apoyo remoto para atender a mis clientes de manera rápida y cordial, exclusivamente en español. El trabajo se centra en resolver dudas, dar seguimiento a solicitudes y registrar cada interacción en nuestro sistema interno. Canales que deberás cubrir: • Teléfono: recibir y realizar llamadas cuando sea necesario. • Correo electrónico: responder mensajes entrantes con plantillas o respuestas personalizadas. • Chat en vivo: mantener conversaciones simultáneas sin perder la cercanía ni la precisión. Entregables y responsabilidades clave: • Tiempo de respuesta dentro de los rangos acordados para cada canal. • Registro ordenado de cada contacto (nombre, motivo, solución ofrecida, estado). ...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a recruiter who can speak clear, confident English. The focus is technology hiring at the entry level, so you will spend most of your day finding junior developers, QA engineers, support specialists, and similar roles. Your core duties are two-fold: • Sourcing and screening candidates – building targeted Boolean searches, running LinkedIn Recruiter campaigns, tapping junior talent pools, and keeping our ATS tidy with notes and status updates. • Conducting first-round interviews – phone or video, in English, assessing both technical fundamentals and soft-skill fit before passing shortlisted profiles to our team. Onboarding and later-stage HR tasks are handled internally, so your energy stays on pipeline building and early evaluation. I’m open to eith...

Hola, busco personas dispuestas a ayudarme a completar mi proyecto a tiempo. Proporcionaré toda la información necesaria para comprender y realizar el trabajo. Se prefieren principiantes. Gracias.

Need a freelancer or telecalling team from India to onboard chemical companies on Prochem App. About Prochem: Prochem is a B2B chemical marketplace connecting manufacturers, traders, distributors and buyers across India. Project Terms: - Initial target: 1,000 company registrations - If the first 1,000 registrations are genuine and verified, the project will be extended to 10,000 company registrations - All companies must be real and active businesses - Fake, duplicate or invalid registrations will not be accepted - Verification will be handled by our team Requirements: - Contact chemical companies across India - Explain Prochem App - Get companies registered on the app - Follow up with interested companies Payment: - Payment will be released only after verification and successful regis...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

I am looking for a reliable representative who can handle all of our email-based customer support. Your sole focus will be responding to customer inquiries that arrive in our shared inbox, keeping every reply professional and formal in tone. You’ll be expected to read each message carefully, craft clear answers that resolve the customer’s request, and hit “send” within the response timeframe we agree on. Accuracy, polished grammar, and consistency with our knowledge-base articles matter more than speed, but I do need steady, predictable turnaround. If you are comfortable working exclusively through email, have excellent written English, and can mirror a consistently formal voice, I’d love to hear how you can help streamline my customer communications.

We are looking for a reliable full-time freelancer to support daily SmarterContact text campaigns, handle incoming text replies, and assist with real estate admin/data entry tasks. This is a support and CSR-style role. Our internal team manages the overall process and campaign strategy, but this position will handle the front-line communication inside SmarterContact. The right person needs to be organized, detail-oriented, and comfortable communicating with people who may be dealing with stressful property situations. Our client base includes U.S. homeowners who may be in foreclosure, so strong written English, empathy, patience, and good judgment are very important. Schedule: Monday–Friday, 2:00 PM–8:00 PM EST Main Responsibilities: Download lead files from Follow Up Boss ...

I need a remote assistant who can confidently handle both phone and WhatsApp interactions in English. Most of the work revolves around customer support, specifically technical questions about our product line. You’ll be answering inbound calls, placing the occasional follow-up call when a ticket needs clarification, and replying to written WhatsApp queries in real time. Our in-house knowledge base, call scripts, and WhatsApp templates are ready for you; what I need is your clear, friendly voice, solid technical-troubleshooting mindset, and the discipline to document each interaction in our CRM before closing the ticket. Key things to know • The audience is English-speaking customers only. • All calls are customer-support in nature—no sales or appointment setting...

I have a steady flow of marketing documents that must move smoothly between Nepali, English, Hindi, and Japanese. Accuracy is critical, yet the copy also has to feel natural and persuasive to each audience, so I’m looking for someone who can do more than word-for-word conversion—you should be comfortable capturing tone, idioms, and calls-to-action. Right now everything on my desk is classified as “marketing materials,” ranging from short product one-pagers to longer campaign brochures. All files will be supplied in editable formats (mostly Word and occasionally InDesign exports), and I’ll need clean, publish-ready translations returned in the same layout or a clearly marked bilingual file. I haven’t pinned down whether regional localisation tweaks are ...

Sounds interesting? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All the AI-generated bids and messages will be ignored.

We are a growing e-commerce startup in Bangladesh (similar to Chaldal and Ghorerbazar) looking for a dedicated and well-spoken female university student to join our team immediately as a Customer Support Representative. Your primary responsibility will be to call customers to confirm their online orders and update their status. Key Responsibilities: Make approximately 100 outbound calls per day to confirm online orders. Use a provided Excel sheet to track calls and accurately log remarks/status updates for each customer. Maintain a polite, professional, and helpful tone during all customer interactions. Requirements: Current university student can apply (Female preferred). Language: Must be fluent in Bengali with excellent communication and listening skills. Tools: Access to a reliabl...

YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 5p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat r...

Necesito incorporar a una persona que pueda encargarse del soporte de atención al cliente de forma estable. Mi idea es establecer una colaboración continua, por lo que busco a alguien que se comprometa a largo plazo y que disfrute resolviendo dudas y problemas de los usuarios con rapidez y amabilidad. Qué harás: • Responder consultas vía correo electrónico, chat o teléfono. • Registrar incidencias y hacer seguimiento hasta su cierre. • Escalar casos complejos cuando sea necesario y documentar cada paso. Lo que valoro: • Experiencia demostrable en atención al cliente. • Comunicación clara en español escrito y hablado; se considerará un plus manejar otro idioma. • Empatía, paci...

I’m expanding my support team and need articulate communicators who can jump onto one-hour customer support sessions whenever it best fits their day. Every interaction takes place on Microsoft Teams, though if you happen to be nearby you’re welcome to sit in on the occasional in-person discussion—we’re flexible either way. There are no minimum hours. Pick up a single hour between classes, stack several for a full-time week, or mix and match; the schedule is entirely yours. In return for reliable, friendly help I provide competitive hourly pay plus health insurance, education assistance, paid time off, and, of course, that flexible timetable. Deliverables • Join each scheduled Teams session on time and handle customer queries courteously • Record ...

I need a reliable interpreter who can move effortlessly between English and Mandarin during live telephone calls. Most of the calls are medical consultations—think appointment scheduling, symptom discussions, and follow-up instructions—so familiarity with common clinical terminology and HIPAA-style confidentiality is essential. A smaller portion of the workload involves customer service conversations focused on general inquiries such as product information, order status, or simple account questions. You will be working remotely, connecting to each session through our cloud phone system. I expect professional working proficiency in both languages; you should be able to keep pace with normal speech, clarify cultural nuances when helpful, and maintain an even, reassuring tone for...

I need assistance resolving a chargeback issue with Intuit QuickBooks. Despite contacting both QuickBooks support and my bank, I haven’t received a satisfactory resolution. The chargeback appears to be incorrect or fraudulent. I have all email correspondence, contracts, and invoices. I am looking for someone knowledgeable in handling such cases, including communicating with financial institutions and QuickBooks support, to achieve a resolution. Experience with chargeback disputes and understanding QuickBooks policies is essential.

I have a steady flow of marketing documents that must move smoothly between Nepali, English, Hindi, and Japanese. Accuracy is critical, yet the copy also has to feel natural and persuasive to each audience, so I’m looking for someone who can do more than word-for-word conversion—you should be comfortable capturing tone, idioms, and calls-to-action. Right now everything on my desk is classified as “marketing materials,” ranging from short product one-pagers to longer campaign brochures. All files will be supplied in editable formats (mostly Word and occasionally InDesign exports), and I’ll need clean, publish-ready translations returned in the same layout or a clearly marked bilingual file. I haven’t pinned down whether regional localisation tweaks are ...

Facebook Ads Agency Assistant Needed — Business Manager, Ads Manager & Google Sheets We are looking to hire a reliable assistant to help with daily operations inside our Facebook ads agency. **Main tasks:** * Assist clients through Facebook Business Manager / Ads Manager * Manage pixels, pages, permissions, access requests, adding/removing users * Help troubleshoot general Facebook Ads / BM issues * Keep all client data organized and updated in Google Sheets **Requirements:** * Experience with Facebook Business Manager and Facebook Ads Manager * Comfortable handling pixels, pages, permissions, and access settings * Good Google Sheets skills * Good English level * Very reliable and careful — no room for mistakes * Fast, responsive, and active for around 9 hours per day ...

I will be in Albania shortly and want someone who actually lives there—ideally in Vlore or Tirana—to act as my local point of reference before and during the visit. Your day-to-day life in the country is the expertise I need: explain the small cultural nuances that don’t show up in guidebooks, flag any etiquette traps to avoid, and lay out the most efficient transport routes between the capital and the coast (airport transfers, bus schedules, car-hire tips, ride-share norms). A major focus of my trip will be property scouting. I need assistance with verifiable information, rental norms for both rental and/or purchase prospects in Vlore and Tirana. This means reviewing current listings, checking neighbourhood vibe and infrastructure, liasing follow up with real estate age...

I have found a specific shirt on Poshmark that I absolutely want, but because I live in Germany the platform blocks me from both buying it and arranging shipment, since they only operate in the USA. I already have the exact product link and the seller still has the item in stock. What I need now is a reliable US-based freelancer who can complete the entire transaction on my behalf and then forward the parcel to Germany via standard shipping with tracking. Here is what the job entails: • Living in the USA, being able to create an account on Poshmark and making purchases there. • Buy the shirt for me on Poshmark using the link I will provide. • Confirm the order and share a screenshot or receipt so I know the purchase went through. • Re-package only if necessary, t...

Deutschsprachige Assistentin (50 %) gesucht Wir sind ein international tätiger Onlineshop im Bereich Fahrzeugzubehör und suchen eine zuverlässige, deutschsprachige Assistentin für die Betreuung unserer E-Mail-Kommunikation. Ihre Aufgaben: • Bearbeitung und Beantwortung von Kundenanfragen per E-Mail • Bestellstatus prüfen und Kunden informieren • Kommunikation mit Lieferanten • Allgemeine administrative Tätigkeiten Anforderungen: • Sehr gute Deutschkenntnisse in Wort und Schrift • Freundliche und selbstständige Arbeitsweise • Sicherer Umgang mit Computer und Internet • Homeoffice möglich Wir bieten: • Langfristige Zusammenarbeit auf Freelancer-Basis • Flexible Arbeitszeiten &bull...

Tôi cần tuyển một nhân viên tư vấn khách hàng làm việc từ xa trên nền tảng Freelancer. Công việc chính của bạn là tiếp nhận câu hỏi, hỗ trợ và giải đáp thắc mắc cho khách hàng qua chat hoặc gọi điện theo kịch bản có sẵn, đồng thời ghi nhận phản hồi để chuyển cho bộ phận liên quan. Yêu cầu tối thiểu: • Kỹ năng giao tiếp rõ ràng, thân thiện và chuyên nghiệp bằng tiếng Việt. • Có máy tính và kết nối Internet ổn định để phản hồi khách nhanh chóng. • Chủ động sắp xếp thời gian, đảm bảo đúng ca làm đã thống nhất. Nếu bạn tự tin với khả năng giao tiếp của m&ig...

My Roblox account was taken over more than a month ago and every attempt I have made with the official support path has stalled. I opened a ticket, verified everything they asked, yet the agent eventually said my ownership “could not be verified” and closed the chat. I still cannot log in and the account shows activity that isn’t mine. I need someone who knows the inner workings of Roblox’s recovery process—escalation routes, proof-of-ownership requirements, and the exact language that convinces Trust & Safety to reopen a closed case. If you have previously restored accounts after long periods of compromise, or you maintain contacts who can push a manual review, you are the person I’m looking for. Your goal is simple: regain full access to my accou...

My Roblox account was taken over more than a month ago and every attempt I have made with the official support path has stalled. I opened a ticket, verified everything they asked, yet the agent eventually said my ownership “could not be verified” and closed the chat. I still cannot log in and the account shows activity that isn’t mine. I need someone who knows the inner workings of Roblox’s recovery process—escalation routes, proof-of-ownership requirements, and the exact language that convinces Trust & Safety to reopen a closed case. If you have previously restored accounts after long periods of compromise, or you maintain contacts who can push a manual review, you are the person I’m looking for. Your goal is simple: regain full access to my accou...

My construction company’s Google Business Profile for Key Remodeling & Design (Key Construction, LLC) has been suspended for what I believe is a guidelines violation tied to an unverified business location. I need a specialist who can quickly pinpoint the exact trigger, make sure every detail on the listing is fully compliant, and drive the entire reinstatement process until the profile is live and visible again. I already have strong location evidence ready: • Office lease • Signage photos • Interior office photos Additional supporting files are on hand as well—state contractor license (CGC1533502), Sunbiz registration, DBA filing, insurance certificate, website screenshots, and more. Scope of work 1. Audit the profile and flag anything that con...

Hiring: Bilingual English/Spanish Appointment Setter (Remote) I’m looking for a reliable bilingual (English/Spanish) appointment setter to join my growing U.S.-based insurance agency. Schedule: • Monday: 3 PM – 8 PM Pacific • Wednesday: 8 AM – 11 AM Pacific • Thursday: 3 PM – 8 PM Pacific • Two Saturday mornings per month Additional hours may become available. Pay: • $5 USD/hour • Performance bonuses available Requirements: • Fluent English and Spanish • Computer or laptop • Reliable internet • Headset • Quiet workspace No insurance experience required. Training provided. To apply, send: 1. A 30-second English voice recording introducing yourself and pretending you’re scheduling an appointment 2. ...

Preciso que alguém que more na argentina compre, um infoproduto classificado como “conteúdos imprimíveis”. O site do vendedor bloqueia transações de IP brasileiro, por isso necessito de ajuda externa. Tarefas • Receber o link que fornecerei, efetuar a compra imediata e baixar todos os arquivos (PDFs, ZIPs, bônus, etc.). • Enviar os arquivos completos aqui pelo Freelancer ou por e-mail. • Anexar comprovante da transação (recibo ou captura de tela). Reembolso e pagamento Reembolso integral do valor da compra + serviço assim que eu confirmar o recebimento dos arquivos corretos. Requisitos • Residir em país autorizado pelo site (qualquer um, exceto Brasil). • Possuir cartã...

I need a genuine Turnitin Instructor licence set up exactly to the following specs so I can run 10-30 originality checks a day without running into the headaches I had with previous accounts (file-number caps and the outdated report layout): • Instructor-level access only ― private, not shared • Repository set to “No storage” so none of my files are archived • New Report Interface visible by default, with the AI Text Detector fully active • High-volume use supported: at least 30 uploads daily, ideally unlimited • Full warranty plus responsive support for the whole term I am open to either a one-month or three-month term and will renew if everything works smoothly. Deliverables 1. Working login credentials delivered securely. 2. Live proof (sc...

I’m looking for a reliable virtual assistant who can jump in right away and keep our Instagram DMs flowing smoothly. Your main focus will be replying to incoming messages on our Instagram account, making sure each follower hears back within minutes whenever possible. What the role involves: • Monitor our Instagram inbox throughout the day (and, when possible, evenings) so no message sits unanswered for long. • Follow the response guidelines I’ll provide to stay on-brand, friendly, and helpful. • Flag or escalate any conversations that need my direct input. • Keep a simple log of common questions so we can refine future responses and create FAQs. I value speed, accuracy, and a proactive attitude—if you see a chance to streamline the process or i...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Role: Freelance / Part-Time Virtual Assistant Job Profile: Video and PDF file downloads, and management. Initial Contract: 1 month Extension: Up to 6 months based on performance and business requirements Work Schedule: Minimum 6 hours daily Working Window: Any continuous 6-hour slot between 7:00 PM and 3:00 AM IST (matching the latest edited version) Break: Up to 30 minutes Working Days: Any 6 days per week Compensation: ₹5,000 fixed + up to ₹2,000 performance bonus Notice Period: 10 days

I’m looking for a reliable virtual assistant who can keep my inbox under control and keep our internal database current. Your first focus will be email: you’ll log in twice a day, read incoming messages, draft or send concise replies using my templates and tone, and flag anything that needs my direct attention. No complex filtering or folder rules are needed right now—just prompt, professional responses that keep conversations moving. The second part of the role is data entry. New client details arrive through web forms and must be copied into our online database accurately. You’ll double-check for duplicates, fill every required field, and save each record so it’s instantly searchable by the team. I’ll provide clear SOPs, log-ins, and a short video...

**Asistente Virtual (40 horas semanales)** **Horario:** 40 horas semanales **Salario fijo:** 450 USD al mes Buscamos un/a asistente virtual proactivo/a ubicado/a en Sudamérica, completamente cómodo/a trabajando en español. En tu trabajo diario utilizarás herramientas de inteligencia artificial como ChatGPT, Claude y Gemini de Google para redactar respuestas rápidas, resumir conversaciones y obtener información relevante que permita gestionar de forma eficiente nuestro correo electrónico y canales de atención al cliente. ### Responsabilidades principales Tu trabajo se centrará principalmente en tres áreas: * Mantener el correo electrónico organizado y actualizado. * Atender consultas de clientes de forma amab...

I need a skilled outbound caller who can turn homeowner leads into confirmed appointments for my residential roofing team. All contact will be handled by phone, so you should be confident dialing cold and warm lists, overcoming objections, and locking in a date and time that works for both the prospect and my sales rep. Because I don’t yet have a proven script, the first task will be to craft a concise, persuasive call script that introduces our roofing services, qualifies the homeowner’s needs, and smoothly transitions to booking the appointment. Once the script is approved, you’ll move straight into live calling, updating results in real-time on the shared calendar or CRM we provide. Deliverables: • A ready-to-use phone script tailored to residential roof replace...

I’m rolling out a new customer-centric CRM and the very first pillar I need in place is a solid, easy-to-navigate knowledge base for our support team and end-users. Sales tracking and full-scale marketing automation can wait; right now the spotlight is on customer support service. Here’s what I’m after: a CRM platform (open-source or commercial, I’m flexible) configured with a built-in knowledge base module. Each article should be moderately detailed—clear problem statement, concise steps, brief contextual notes, and visuals where they genuinely help. I don’t want encyclopaedia-length entries, but they must go deeper than a quick FAQ answer so agents can rely on them without escalating tickets. While ticketing and live-chat aren’t in scope today,...

Summary **Part-Time Customer Support Specialist for AI Image & Video Generator** We run a premium AI image and video generation platform and are looking for a reliable part-time Customer Support Specialist to help us support our users properly. This is a part-time role requiring up to 2 hours per day, spread throughout the day. We do not receive a large number of tickets, but the tickets we do receive must be answered quickly, carefully, and with attention to detail. Ideally, you should be able to check the support inbox every couple of hours during your working window. **What you’ll do:** * Respond to customer support tickets in a timely and professional way * Help users with account issues, generation issues, billing questions, credits, subscriptions, and general platform q...

My personal Facebook profile was permanently disabled for “Account Integrity” violations. I lodged the standard appeal, but Meta’s final response says no further review is possible. I now need a specialist who has repeatedly overturned this exact scenario—someone fluent in Facebook account recovery workflows, Meta Business/Verified Support escalations, and the nuances of Account Integrity policy. Key facts you should know • Disabled asset: personal Facebook account • Meta’s stated reason: Account Integrity • Action already taken: single appeal submitted and denied; no additional review offered Your role is to chart a new path to reinstatement, leveraging any advanced channels or compliance strategies you have successfully used befor...

I’m looking for a reliable online assistant to handle customer support focused strictly on general inquiries that come in by email. You’ll log in to our shared inbox, read each message, and craft friendly, accurate replies that resolve questions the first time wherever possible. Most conversations are straightforward—order status checks, basic product information, or clarifying shipping and return policies—so an attentive writing style and a knack for clear explanations are essential. When a request falls outside our standard answers, just flag it and I’ll step in; otherwise you’ll manage the full email thread until it’s closed. I measure success by response time and customer satisfaction: every email acknowledged within a few business hours ...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need assistance managing customer service emails. Key Tasks: - Sort and categorize emails by urgency/priority and type of inquiry. - Draft response templates for common inquiries. - Set up automated email responses. Ideal Skills: - Experience with email management tools. - Strong organizational skills. - Proficient in drafting professional email responses. - Ability to set up automation for email workflows.