Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!На підставі 27,621 відгуків клієнтів, рейтинг Phone Support Operators становить 4.85 із 5 зірочок.
Найняти Phone Support Operators
I need a fluent English speaker who will be responsible for handling customer support for my company. Key responsibilities: - Answer customer phone calls and call back missed customers - Assist with general company inquiries - Provide satisfactory answers and solutions to customers Required skills: - High proficiency in English - Excellent communication skills - Basic customer service skills - Intermediate knowledge about our company and products/services would be a bonus This role is crucial to maintaining customer satisfaction and promoting our company's reputation. Therefore, it's essential for an ideal candidate to possess not only impeccable English skills but also an understanding of our company's operations and offerings. Time management and problem-solving skill...
Buscamos un/a asistente virtual para realizar tareas de prospección inmobiliaria online a tiempo parcial. La tarea consiste en realizar búsquedas online de inmuebles, normalmente de particulares, en distintas plataformas, e introducir los datos en el CRM de la empresa. Se requiere español nativo fluido, pues la actividad se realiza para el mercado español.
We’re continuously looking for detail-oriented and thoughtful people in Indonesia to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes more than 1000 team members around the globe. Duties: - You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers. - Diagnose and solve ...
I'm in need of a full-time, 1st level support professional proficient in German. Your role will primarily involve: - Communicating with customers via Phone and Email. - Assisting with technical issues related to our SaaS product. The ideal candidate should possess excellent communication skills in German and English, a strong understanding of SaaS products, and prior experience in a technical support role. This is a full-time role (40 hours per week) so ensure you have the capacity to commit to this workload.