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Customer Service Agent

$2-8 USD / hour

Закрито
Опублікований almost 12 years ago

$2-8 USD / hour

[login to view URL] is an organization based on Hong Kong. We aims at providing a new-century social networking in which user can actually be connected to other just like in real life. As a part of our service, we would like to recruit customer service agent to handle our ticket support service. Agents are required to attend a compulsory training session of no less than 3 hours to learn about our product and necessary customer service skills, and the training session CANNOT be counted towards working hours. After the training, the agent will be provided access to company email address (with POP, IMAP and SMTP, and webmail access) and support portal. Once a ticket is in, agent's email will receive an email notification. Agent is required to monitor the email mailbox at AT LEAST 1 hour interval (possibly through smart phones), which will NOT be counted towards working hours. ONLY time used to investigate and reply tickets can be counted. It will starts at 3 months for less than 3 hours per week. Then the allowed time will increase. We have some general requirements on this post: 1) Good English written skills. 2) Able to monitor email mailbox in normal U.S. business hour and/or Hong Kong business hour through any mean freelancer prefer. 3) Prior experience in supporting programming-related products is preferred. 4) The freelancer will be required to sign a NDA provided directly by us (not the one from Freelancer.com). And finally, we DO NOT accept application from Agencies. Only accept applications from freelancers themselves. Thank you for submitting your proposals!
ID проекту: 1684931

Про проект

19 пропозицій(-ї)
Дистанційний проект
Активність 12 yrs ago

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19 фрілансерів(-и) готові виконати цю роботу у середньому за $5 USD/год.
Аватарка користувача
Experienced in customer support. Pls. check pmb for more details. Thanks
$4 USD за 3 дні(-в)
5,0 (2 відгуки(-ів))
2,5
2,5
Аватарка користувача
Hi, please check PMB. I have past customer support experience(chat and ticketing support) + programming support experience. Regards
$6 USD за 3 дні(-в)
5,0 (1 відгук)
2,5
2,5
Аватарка користувача
Hello Sir. I have great command over English language and I have been working as a virtual assistant for Canadian Standards Association for more than 1 month. I am willing to apply for the position that you are offering. Thank you.
$8 USD за 3 дні(-в)
5,0 (1 відгук)
2,4
2,4
Аватарка користувача
I have experience and am ready to work.
$5 USD за 5 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
i am a newbie and it is very easy to do as they are providing training ,after training ,it will be easy to work,i have all the time on my hand and interested in doing this project as it is a long project.
$3 USD за 4 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Hello, Thank you for inviting me on this project. I am very interested and I believe that I am certainly capable of doing the tasks that will be assigned to me. Thanks
$4 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Hi, I have an experience of 6 years in handling customer support. Please check PMB for more details.
$6 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
hi i am working as a customer services officer and have more than 7 years experience of customer services. hire me i have good customer services skills and can handle difficult situations easily.
$2 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Hi! I am capable in doing this task. I have a few years of experience in customer service. Please count me in and let's get the job done. Thanks!
$4 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Let's start ASAP.. experienced CSR and email support for 3 years..
$5 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Dear Hiring Manager, I am interested in the position of Customer Service agent you recently posted. I have been a Customer Service Representative for 3 years in a BPO company and my account deals with billing inquiries from customers as well as sales support. We review the bills that the customer is disputing and make sure that everything is accurately charged and that they are getting the best possible value for their money. I have reliable internet connection and I can definitely check emails on my smartphone. I am hardworking, patient and can work with less supervision. Please feel free to contact me directly to discuss the position further. I am thrilled to be doing business with you.
$5 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
An experienced customer service support for 6 years. please see pm.
$3 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Currently a Customer Service Manager for an internet company, so my experience speaks for my abilities. Always delivers excellent support and goes above and beyond to assist the customer. Recently nominated for best in industry and had a feature article written within the industry.
$8 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Hi! I'm very interested to work with you! I have 2 years of experience in technical support, handling tickets, and troubleshooting internet connectivity, network and webmail. I'm tech savvy, easy to work with, fast learner, and detail oriented. I believe that my services will contribute a lot in your project.
$3 USD за 20 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Hi, I am Red Finch working for Iscos Global Solutions Corporation, a BPO company located in Philippines. We are currently expanding our business and we wanted to know if you are interested with the services that we offer. We can do Surveys, lead Generation, Appointment Setting, Dispatching, Customer Service , Technical Support and telemarketing. Our company can offer you affordable offshore rates for the said services. If interested kindly check PMB Thank you. Red Finch
$3 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
Please Check PM. For more details.
$5 USD за 10 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0
Аватарка користувача
hi im interested! hope u can give me a chance
$8 USD за 3 дні(-в)
0,0 (0 відгуки(-ів))
0,0
0,0

Про клієнта

Прапор HONG KONG
Hong Kong
0,0
0
На сайті з черв. 8, 2012

Верифікація клієнта

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Customer Service Agent (1901592)
$2-10 USD / hour
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