Hello Chief
I have been in the BPO industry for almost 8 years now, started since 2008 and I started as A tier 1 agent then after a year I was on tier 2 and in there i was able to experience a lot of customers from Escalation department, Compliance, Back Office, Along with Internal help Desk(Supervisory Calls) and I was able to become a supervisor for 3 years. I am now on my second month as Expert VA for real estate for the need to be with the family. i can adapt in a small amount of time and has Excellent Customer Service skills as Well with Accent, Diction and my Communication skill is exceptional. I can make sure that What I touches will turn into Gold.