I worked in a call center for 8 years with different positions. My previous position, a Team Lead from my previous technical support/customer service account handling 13 agents who supports Kitchen appliances, Audio products, Televisions, Medical products and Baby products from 4 different countries (Philippines, Malaysia, Singapore & Indonesia). Out of the 13 agents, I have 2 bilingual agents from Indonesia. Besides the 13 agents I also handled the escalation team with 2 Tier 2's. Asked to make a business presentation every week using excel and power point.
I can accept until $200.