Customer Service
$8-15 USD / год.
Description: Customer Service Representative
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
ID Проекту: #6014372
Про проект
35 фрілансерів(-и) готові виконати цю роботу у середньому за $10/годину
Hello, I am very much interested to move ahead with this project. With a strong experience of 3+ years working with Customer Support ,I have managed to build a broad skill set in this kind of position. Fluent E Більше
Dear Sir/Maam, Kindly give an opportunity to work with you. I would like to extend my association with you in delivering your requirements. Being from a dynamic customer service and support background, i feel Більше
Hi good afternoon, I'm Patrick Canete. 24 years old, residing in the Philippines. In college I took up Business Administration and now I'm currently managing a food shop here in Cebu. I am confident to say that meeting Більше
I think, I have a too much experience to guide anyone easily. Because, I have already worked like this twice in a year.
Hello, I am Alma Ritchel Merin and I'm very interested to do this job. I believe I would be a good candidate for this position as I am an Information Technology graduate and I have experienced working as a Project Більше
Hi Sir, We do own a international call-center with more than 40 agents in Lucknow, INDIA -226004. We are successfully running US and UK campaign and now willing to expand the center with more different kinds of cust Більше
Hi, I am currently new at Freelancer and would like to take on some projects where I can show my skill set and deliver your project without any errors and minimum supervision. You can be assured of the quality of work Більше
Hi, Have worked as Senior Technical Support Engineer at Tesco and Dell in the past. Have 7+ years of experience dealing with customers and end users. have worked during US and UK Hours. Have good command over Більше
Hello! I'm working part time as a Kye Accont Assistant. Daily work working with MS Office, email handling ,data entry, control payments, etc. I'm searching for additional job because I have free time. Regards, Більше
Have over 8 years of experience in customer handling/technical support/client management with Leading MNCs. Have worked for big clients like HP, IBM, Dell. I would be able to cater to all the requirements of the projec Більше
i am willing to work for as long as 8 hours a day for customer service satisfaction, and resolving customers problems, i worked in one the BPO companies here in the Philippines, and im willing to use my experience to p Більше