Customer Service

Закрито Опубліковано %project.relative_time Оплачується при отриманні
Закрито

Description: Customer Service Representative

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Комунікації Обслуговування клієнтів Клієнтська підтримка Excel Продажі

ID Проекту: #6014372

Про проект

35 заявок(-ки) Дистанційний проект Остання активність Jul 8, 2014

35 фрілансерів(-и) готові виконати цю роботу у середньому за $10/годину

harendersingh

Hello, I am very much interested to move ahead with this project. With a strong experience of 3+ years working with Customer Support ,I have managed to build a broad skill set in this kind of position. Fluent E Більше

$8 USD / година
(7 відгуків(и))
3.9
srikumar88

Dear Sir/Maam, Kindly give an opportunity to work with you. I would like to extend my association with you in delivering your requirements. Being from a dynamic customer service and support background, i feel Більше

$8 USD / година
(7 відгуків(и))
2.8
patrickdejoras

Hi good afternoon, I'm Patrick Canete. 24 years old, residing in the Philippines. In college I took up Business Administration and now I'm currently managing a food shop here in Cebu. I am confident to say that meeting Більше

$12 USD / година
(1 відгук)
1.5
sLopooh

I can help you 24 hours a day, 7 days a week and I am ready to solve any problem, or answer any query you may have immediately. * Data Entry * Research * Word Processing * Virtual Assistant * Personal Assistant Більше

$12 USD / година
(0 відгуків(и))
0.0
mikek520

I have worked for over 3 years as a customer service representative at varies Call Centers, ranging from sales/billing/technical support for major cable providers in the United States as well as Medicare Prescription P Більше

$10 USD / година
(0 відгуків(и))
0.0
ababuab

I think, I have a too much experience to guide anyone easily. Because, I have already worked like this twice in a year.

$11 USD / година
(0 відгуків(и))
0.0
almaritchel

Hello, I am Alma Ritchel Merin and I'm very interested to do this job. I believe I would be a good candidate for this position as I am an Information Technology graduate and I have experienced working as a Project Більше

$8 USD / година
(0 відгуків(и))
0.0
MypcExpert

Hi Sir, We do own a international call-center with more than 40 agents in Lucknow, INDIA -226004. We are successfully running US and UK campaign and now willing to expand the center with more different kinds of cust Більше

$9 USD / година
(0 відгуків(и))
0.0
nabeelzuberi

Hi, I am currently new at Freelancer and would like to take on some projects where I can show my skill set and deliver your project without any errors and minimum supervision. You can be assured of the quality of work Більше

$11 USD / година
(0 відгуків(и))
0.0
JasmineAlisa

A proposal has not yet been provided

$12 USD / година
(0 відгуків(и))
0.0
divyagshenoy

Hi, Have worked as Senior Technical Support Engineer at Tesco and Dell in the past. Have 7+ years of experience dealing with customers and end users. have worked during US and UK Hours. Have good command over Більше

$8 USD / година
(0 відгуків(и))
0.0
valeriatoteva87

Hello! I'm working part time as a Kye Accont Assistant. Daily work working with MS Office, email handling ,data entry, control payments, etc. I'm searching for additional job because I have free time. Regards, Більше

$12 USD / година
(0 відгуків(и))
0.0
YR362

Hello, I have a good command of written and spoken English and Portuguese. I also have reasonable knowledge of written Spanish and French. I am highly knowledgeable in MS Office applications and also in CRM, Google D Більше

$13 USD / година
(0 відгуків(и))
0.0
matrix0683

Have over 8 years of experience in customer handling/technical support/client management with Leading MNCs. Have worked for big clients like HP, IBM, Dell. I would be able to cater to all the requirements of the projec Більше

$12 USD / година
(0 відгуків(и))
0.0
tonyvalt

We are a center located in the U.S. and Philippines looking for viable campaign for our expansion. We are currently doing an inbound pharmaceutical campaign with the same methodology as are required. Please give our se Більше

$8 USD / година
(0 відгуків(и))
0.0
jenziisavar

A proposal has not yet been provided

$12 USD / година
(0 відгуків(и))
0.0
meowdogs

Customer Service since 1994 Located in Brevard Country , FLorida USA Have done Customer Service , Sales, and support for many different types of products and services.. Including TV, Internet, Cell Phone, Computers Більше

$12 USD / година
(0 відгуків(и))
0.0
gabzzbriones

i am willing to work for as long as 8 hours a day for customer service satisfaction, and resolving customers problems, i worked in one the BPO companies here in the Philippines, and im willing to use my experience to p Більше

$8 USD / година
(0 відгуків(и))
0.0
yashlokrajan

A proposal has not yet been provided

$12 USD / година
(0 відгуків(и))
0.0
ballys

My 5 years experience at a Vacation Club expanded my communication skills dealing successfully with customers. My job included emails, telephone calls and meetings on a daily basis. I am very patient and was often com Більше

$12 USD / година
(0 відгуків(и))
0.0