Prior to working as a freelancer, I have worked as a Customer Support and Team Manager in the call center industry for more than 6 years. I have been involved into managing people and interacting with customers to satisfy them with the best service in the world.
I have a wealth experience working as Virtual Assistant and most of my tasks are setting up appointments, doing research,data entry,managing CRMs and doing calls. I have worked as a call center agent in one of the leading BPOs here in the Philippines and I have lot of achievements working in this industry such as "Employee of the Year".