Customer Service Reps

Hello, I have understood your requirements and can assure you the best of quality. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Here are the links for similar work I have done in the past. You can see that the client had rehired me because he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. I can provide you with work references as well. I can assure you I can do this work with 100% quality and I am willing to work for a couple of hours for you as demo so that you can see the quality of my work. Will be waiting to hear from you. Regards Yathin

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized and detail oriented. SKYPE: rodrirosa I am also very friendly and patient when it comes to dealing with customers over the phone. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennat computerized system. All using ZOIPER,X-lite and SOFTPHONE dialers. Also have used SKYPE to make calls.

Hello Sir We are an agency providing all type of customer support and administrative services. We will provide best customer services according to your requirements and criteria with 100% quality. We are flexible to work in your required timings as we operate 24by7. Lets discuss further, awaiting for your prompt response. Thanks & Regards Krish

Dear Sir/Madam, We are a Private Limited & ISO 9001: 2008 Certified IT Company with 45 member team of Data Entry Operator, Data Processing Staffs, Call Center Staffs, BPO, with over 7 years of experience. We have been partnering with various digital agencies over U.S., UK, Australia, Canada & Some part of Europe & India. We read your project descriptions and interested for further communications to start the work. We will give you better quality error free work and its our guarantee. Please get in touch with us.

Hello! I have the required skills and I would love to work with you on long term basis, please reply back to discuss further. Thank you!

Dear Sir/Madam, I would like you to consider me for the role advertised on the website relevant. I have completed my graduation with an accounting major and I am excited by the prospect of using this knowledge, and my natural passion for financial markets, to become a motivated member of your team. Working under pressure with a motivated team within the financial markets is very satisfying. Besides my accounting major, my commerce degree included several subjects related to the financial markets including: pricing financial products, corporate governance and financial accounting systems. With my successful work experience and academic qualification, I believe I will be a valuable addition to your company. I enclose my resume for your perusal and hope that if you have any questions that require clarification you will not hesitate to contact me.

A proposal has not yet been provided

I am a native English speaker with many years Customer Service experience. I have excellent interpersonal skills and am hard working and reliable. I am new to Freelancer and would be grateful for the opportunity of working on this project. I can devote 15 hours per week to this. Regards, Jennifer.

I have a total of 5 years experience in the call center industry. Back in 2009, I was awarded Best in Quality for the whole year. In 2010, I was awarded CSAT (Customer Satisfaction) Superstar for getting numerous Commendations from customers. Positions Held Customer Service Representative Technical Support Representative Financial Service Adviser Inbound/Outbound Sales Representative Appointment Settings Lead Generation Virtual Assistant

ADVANTAGES OF HIRING SMOOTH OPERATORS.. *Experienced management team* Smooth Operator’s founders contain a wealth of experience and knowledge of the call center industry with over 50 years combined experience, are sales and marketing specialists and have existing clients in the USA, UK and Australia. Smooth Operators core senior team are a group of experienced Managers and key agents with diverse skill sets from various countries, hand selected and head hunted from existing call centers inclusive of Business Development, Sales, HR, IT and Training expertise to ensure financial success and strong growth for its clients. *Stability of the production* *All agents work in an office not at HOME* * Flexible MANAGED & SELF - MANAGED Solutions* -- OUR SERVICES -- VA (VIRTUAL ASSISTANT) PACKAGES: VA can do: LEAD GENERATION, FILTER INCOMING CALLS, OUTBOUND MARKETING, SALES, APPOINTMENT SETTING. BASIC VA ($350) * 2 HRS of support everyday / 40 hrs a month STANDARD ($600) * 4 HRS of support everyday / 80 hrs a month PREMIUM VA ($950) * 8 HRS of support everyday / 160 hrs a month One time charge for dialer set up with DID number - $100 Premium hours - minimum is between $9-$10/hr *INCLUSIONS* 1. Dialer Use (Once paid) 2. Unlimited minutes calling to US / Canada (for other countries - rates may vary) 3. 8 HRS of FREE training (Product Knowledge) 4. Shared TEAM LEADER for FREE - attendance and billable hours reports.

I have 8 yrs of experience in data entry, customer care and excel/work, and have done similar job with other client and also with same client on Freelancer and outside... My main duty was to collect necessary information on about all 5 stars hotels around the world and to create and excel sheet with all the following information inserted such as:- 1/ Name of the hotel. 2/ Address 3/ Phone number. 4/ Web link. 5/ info email address. And to call all those Hotels so as to have the GENERAL MANAGER'S AND THEIR SECRETARY'S EMAIL ADDRESS.. I will collect your information as required. I'm ready to start immediately,,, and confident I can complete it very well, within your budget, by the date you require and would love to work with you.

Hello, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. Best regards, Jasenka J.

I am ready to work for you. Kindly let me know when to start working for you. Btw is that going to be a sales process? Kindly provide me more detail on this. Thanks

DE Solutions Center is an innovative contact center within all industries providing cost effective resolutions to help your organization grow, reduce your company cost and increase customer loyalty. Our main goal is to assist in reducing inefficiencies within your process and minimize the need for off-shoring, whether in customer service, inbound or outbound sales, and/or technical support. Our 24-hour contact center houses some of the most experienced and highly trained individuals for all of our partners’ needs. Our expertise and knowledge of our partners’ products enables us to be highly competitive in the marketplace and have an excellent response time for our partners and their customers. DE Solutions Center is dedicated to ensuring the growth of your organization and maintaining our position as an industry leader.

Hello, I have over 9 years of customer support experience online. I am a self-motivated self-starter and am willing to work the hours you need. I have excellent written skills and am familiar with a wide variety of live chat programs. I have cable internet with 50mps download and 3mbps upload speeds for fast service and clear VOIP service if phone calls are required through your VOIP system. Before working on the internet, I worked in a wide variety of offices, from general clerical in the service industry to dispatching in a plumbing company and working as a CSR for Labor Ready where I was responsible for setting up contracts with those who used our services and doing payroll for the employees. With my wide range of skills, I feel I would be an excellent fit for your company and appreciate your consideration. Thank you, Lara Taylor

Dear Sir/Ma'am, I would like to apply for the posted position. I am new to Freelancer but have been working as an email Support Representative for almost two years now. I have worked as a Client Care Representative at Biotrust Nutrition for a year and have worked part time in Ebay and Amazon Sellers. I am familiar with Zendesk, Salesforce and Kayako helpdesks. I would love to speak with you further regarding my experience with Email Handling. I am looking forward for your response. Sincerely, Jean