Greetings!
We are from a prominent Contact Center Solutions, conducting a market research on businesses that could make use of innovative business development solutions to expand and elevate their status in their specific industry.
We are contacting you because we are looking at a possibility of becoming not only a part of your sales and marketing team, but as a part of your growing Company.
In this relation, we would like to propose a business partnership as we provide excellent professional manpower to do cold callings, extract pertinent information from contacts, generate their interest and set you up for appointments for potential clients, and to receive calls from your customers using the state of the art phone system. Through outsourcing your call center you would not have miss out all potential buyers and gain more profits and at the same time attend to your customer's needs. Our Company can assure you that there will be competent people handling your customer's queries or complaints 24/7 or during after hours, effectively and efficiently.
Our services include the usual Inbound and Outbound Telemarketing programs, such as lead generation, appointment setting, telesales, 24/7 customer service support, order taking, technical support and among others. We are also engaged in website navigation and internet related problems. Troubleshooting, responding to software and hardware problems as software development assistance web-enables services and customized BPO to a broad spectrum of industries. Our Inbound and Outbound programs have value added features:
• Experienced and assertive Telephone Sales Agents; Customer Service Representative
• Project Manager; Marketing Executive
• Internal Support Team for Performance Monitoring
• Office facilities and equipment
• Daily Reporting of all activities and notified via email, fax and phone
• Defined Schedule of Calling
• Seamless call transfer
• Call recording and monitoring for Quality Assurance purposes.
We are looking forward to a mutual business relationship with you as we give you our outstanding service and exceed your expectations as Customer Contact Solutions.
Thank you and have a great day ahead.
Freitz B. Lubo
GMCI USA LLC
ACCOUNT MANAGER