I have worked as a network/system administrator in a professional environment for 15+ years. I have worked in a managed service provider company servicing many companies from small businesses to large. My experience ranges from basic windows and Mac administration to high end server administration. I have experience with Cisco, HP, juniper, watch guard switches and networking.
I have worked for 18+ years in retail and consumer support in a remote role, phone support, and via email
I have also worked for several years as an independent contractor for different companies that send you onsite to replace a part, diagnose issues, and fix issues for both residential and businesses.