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# AI Medical Receptionist – Project Requirements ## Objective Build an AI voice receptionist for medical clinics that answers incoming calls 24/7, books appointments, answers common questions, and transfers urgent calls to staff when needed. ## Features ### 1. AI Phone Receptionist * Answer incoming calls automatically. * Greet callers professionally. * Speak natural English with a human-like voice. * Handle multiple calls if possible. ### 2. Appointment Booking * Ask for the patient's name and phone number. * Show available appointment slots. * Book, reschedule, or cancel appointments. * Send SMS and email confirmations. ### 3. Clinic FAQ The AI should answer questions such as: * Clinic hours * Address * Parking * Insurance accepted * Consultation fees * Doctor availability * Services offered The clinic owner should be able to update these answers without changing code. ### 4. Call Transfer Transfer calls to a human receptionist if: * The caller requests a human. * The situation is urgent. * The AI cannot answer after two attempts. ### 5. Dashboard Create an admin panel where the clinic can: * View all appointments. * View call history. * Update FAQs. * Change business hours. * View basic usage statistics. ### 6. Notifications Send: * Appointment confirmations. * Appointment reminders. * Missed call alerts. * New booking notifications. ### 7. Security * Secure login for the clinic. * Encrypt stored patient information. * Store call logs safely. ### 8. Deployment Deploy the application so it can be used by multiple clinics with separate accounts. ## Deliverables * Complete source code. * Admin dashboard. * Installation guide. * Deployment documentation. * Three months of bug fixes after delivery. ## Preferred Technologies The freelancer may choose appropriate technologies, but the solution should be scalable and easy to maintain.
Project ID: 40560898
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50 freelancers are bidding on average ₹111,058 INR for this job

This looks like a great fit, I will build your AI voice receptionist so clinics get 24/7 call handling, appointment booking with SMS and email confirmations, and a clean admin dashboard for managing FAQs, hours, and call history. The multi-tenant setup will let you onboard additional clinics without separate deployments. The part most voice assistant projects get wrong is the call transfer logic. I will set up intent detection with a confidence threshold, so if the AI fails to resolve after two attempts (or detects urgency), it hands off to staff instantly instead of frustrating the caller. That one rule is what keeps patients trusting the system. Questions: 1) Do you have a preferred telephony provider already (Twilio, Vonage), or is that open? Ready to start whenever you are. Kamran
₹84,408 INR in 25 days
7.2
7.2

As an AI Developer with a robust 7+ years of experience, I've honed my skills in building and deploying scalable, natural language processing solutions similar to what your medical clinics project entails. I am excited to bring my proficiency in using Python, TensorFlow, PyTorch, and Open AI for training custom models to the table. Being well-versed in front-end frameworks like React.js, Angular, and back-end with Node.js, Express or Python including Django or Flask, deploying your project would be a walk in the park. Throughout my career, I've developed a reputation for providing my clients daily updates, realistic timelines with close to zero ghosting. I have also been consistent in delivering clean, documented,testable code which allows for seamless integration of any new features you might want to incorporate after product build-out; this is coupled with the understanding that timely delivery is crucial and keeping 98% ofprojects shipping on time or before the deadline. So why choose me? Because I've got everything under one roof- backend architecture expertise, polished frontend skills, mobile app building experience(flutter & react-native), SaaS product knowledge (including analytics dashboards) along with sophisticated DatabaseReference Management expertise and a knack for architecting scalable applications using AWS services,docker etc.
₹112,000 INR in 7 days
5.3
5.3

With an unyielding passion for building scalable, data-driven web applications that meet the unique needs of businesses across diverse industries, I believe I'm well-suited to create your AI medical assistant. My extensive expertise includes PHP, MySQL and the RESTful API development that we require in building the core of this voice assistant and protecting sensitive patient information. Additionally, my fluency in React.js and Flutter will be pivotal in developing the interface features of your dashboards. Evidenced by a 4.9★ rating with 100+ verified reviews and a remarkable 96% job success rate, SoftwareLinkers has consistently demonstrated an unrelenting commitment to delivering exceptional products on time. Furthermore, I have experience in integrating AI-powered features and system integrations – something that will be of great value as we optimize your project for easy management and efficient call handling. Our client relationships are characterized by high professional standards and proven longevity - I'm dedicated to not just coding, but understanding your clinic's unique goals and delivering the secure, scalable solutions you seek. My team at SoftwareLinkers is more than prepared to deliver on every aspect of your project from initial planning through deployment and continued support. Allow me to demonstrate why we're known for our consistent results
₹130,000 INR in 26 days
5.0
5.0

Hello, AI voice receptionist – answering incoming calls 24/7 and handling appointment booking. I'll use Twilio Voice to capture calls, route audio to a FastAPI service that runs Whisper for speech‑to‑text, then feed the transcript into a GPT‑4‑based dialog manager. Responses will be spoken with Amazon Polly for a natural English voice. The admin dashboard will be a React/Node app with PostgreSQL, letting you edit FAQs, business hours, and view call logs. One edge case: if two consecutive intents fail, the system will automatically transfer the call to a human receptionist and log the transfer for later analysis. Which scheduling platform (Google Calendar, Outlook, etc.) do you prefer to integrate for appointment slots? Looking forward to working with you. Artur
₹120,000 INR in 10 days
2.9
2.9

✔ I deliver 100% work — 99.9% is not for me. ✔ Workflow Diagram Call Reception ⟶⟶ Speech-to-Text Processing ⟶⟶ AI Conversation Engine ⟶⟶ Appointment Management & FAQ Handling ⟶⟶ Notifications & Call Transfer ⟶⟶ Dashboard & Analytics ⟶⟶ Deployment & Testing Key Highlights ✔ AI voice receptionist — natural, human-like voice interactions with 24/7 automated call handling. ✔ Smart appointment management — booking, rescheduling, cancellations, and automated SMS/email confirmations. ✔ Dynamic clinic knowledge base — FAQs, business hours, services, insurance, and pricing editable without code changes. ✔ Intelligent call routing — seamless transfer to human staff for urgent cases or unresolved requests. ✔ Multi-clinic SaaS architecture — secure account separation with scalable cloud deployment. ✔ Admin dashboard — appointments, call history, analytics, notifications, and clinic settings management. ✔ Enterprise-grade security — encrypted patient data, secure authentication, protected call logs, and compliance-focused architecture. Best Regards, Asad AI Solutions Architect | Voice AI Developer | Full Stack SaaS Specialist
₹80,000 INR in 20 days
2.7
2.7

With my passion for artificial intelligence, cloud computing, and web development, I am excited about the prospect of creating an AI voice assistant that will revolutionize medical clinic receptionist duties. Ranked in the top 1% on Freelancer, I have a proven track record of delivering successful projects and embodying the 'can do' attitude needed to solve complex technological challenges. Specifically within AI, I have ample experience building sophisticated chatbots that communicate in natural language and handle various queries effectively - a skill set perfectly aligned with your project needs. Plus, my expertise in cloud computing will ensure that the solution not only meets your current needs but can also easily scale up as your clinic expands. This will minimize maintenance costs and future challenges. In addition to delivering a powerful and efficient end product, I am committed to providing top-notch user experiences both to patients and clinic owners. Therefore, I personally prioritize security and data protection which are core aspects of this project. Choosing me means getting a comprehensive solution along with dedicated post-delivery support for three months. Let's collaborate to build an AI voice assistant that will transform medical clinics into even more efficient and accessible spaces for patient care.
₹112,500 INR in 7 days
2.4
2.4

Hello sir lets connect over chat we as a team neuravolt delivered few calling agents in past few months with our team exp. in building such solution we believe we're the perfect fit for your AI Medical Receptionist project. I, Kratika, lead a team of skilled developers who have extensive experience building AI-driven solutions, including voice recognition and natural language processing.
₹75,000 INR in 10 days
0.7
0.7

Greetings, I have read the project description I have been working on a similar project in recent time "Telephonic CRM" I am interested in the work open a chat to discuss requirements in details.
₹150,000 INR in 30 days
0.6
0.6

An AI voice receptionist that answers calls 24/7, books/reschedules appointments and warm-transfers urgent calls to staff — I've shipped exactly this. My AI phone agent for a tier-1 bank handles 3,500 calls/day on Twilio (account queries, card ops, live human handoff, sub-second response), and I built a healthcare appointment chatbot (Gemini + LangChain) that captures name/phone/service/date and schedules bookings. How I'd build yours: your telephony (Twilio or a clinic PBX) -> streaming speech-to-text -> LLM intent -> natural human-like English TTS with barge-in, wired to your calendar for real-time slot booking/reschedule/cancel, plus SMS + email confirmations. Clinic FAQs answered via RAG over your documents so replies stay accurate, and any urgent call is transferred to a human on a rule. Which telephony/number setup do you have (Twilio, or an existing clinic PBX), and should it read live availability from your current calendar/EMR? - Zohaib, AI Engineer (Voice AI, Autonomous Agents, RAG)
₹101,250 INR in 14 days
0.4
0.4

I understand you're building an AI medical receptionist that goes beyond answering calls—it needs to manage appointments, answer clinic-specific questions, transfer urgent calls, and support multiple clinics securely. I can build a scalable solution using modern AI voice technologies, integrated with telephony, appointment scheduling, notifications, and an easy-to-manage admin dashboard. The platform will feature a knowledge base editable without code, secure patient data handling, and a modular architecture designed for future expansion. You'll receive clean, well-documented source code, deployment support, and regular milestone updates throughout the project. I look forward to discussing your workflow and requirements.
₹100,000 INR in 10 days
0.4
0.4

:-) it seems like you're aiming for a reliable AI solution that enhances patient interaction while reducing staff workload. A key challenge will be ensuring the AI can handle diverse patient inquiries accurately and efficiently. Additionally, maintaining data security and compliance with healthcare regulations is crucial. I would implement a robust natural language processing system and a secure database to manage sensitive information. I recently developed a similar AI-driven appointment system for a healthcare provider, which streamlined their scheduling process and improved patient satisfaction. What specific integrations do you envision for the appointment booking system? How do you plan to handle updates to the FAQ content?
₹112,500 INR in 7 days
0.1
0.1

Hi, I’d love to help build your AI Medical Receptionist as a scalable, multi-tenant SaaS platform for clinics. I recommend a stack using **FastAPI/Node.js**, **React**, **PostgreSQL**, and cloud deployment on AWS or Azure, with AI voice powered by OpenAI, Twilio, or similar services. The system will handle 24/7 incoming calls, natural voice conversations, appointment booking/rescheduling, FAQ responses, SMS/email notifications, intelligent call transfers, and a secure admin dashboard. Clinic staff will be able to update FAQs, business hours, and appointments without modifying code. Key features include: • AI voice receptionist with human-like conversations • Appointment scheduling and reminders • Multi-clinic architecture with secure authentication • Call history, analytics, and dashboard • Encrypted patient data and secure APIs • Complete deployment, documentation, and post-launch support I have experience building AI-powered web applications, chatbots, automation systems, REST APIs, and cloud-based platforms. My focus is on creating secure, scalable, and maintainable solutions that are ready for production. I look forward to discussing your requirements and implementation roadmap. Best regards
₹90,000 INR in 16 days
0.0
0.0

As an agency with a proven track record in creating functional and intelligent AI systems, we are confident that we are the perfect fit for your AI Voice Assistant project. With our 9+ years of experience, we have successfully executed similar projects and can bring our expertise to the table to build an exceptional and reliable solution for your medical clinics. Our extensive skills in AI development, web development, Mobile App Testing, along with proficiency in various technologies such as Java, PHP5, .NET ensures that we can provide you with a solution that is both scalable and robust. We understand the importance of security and privacy in the medical field, and thus ensure that all data is safely encrypted and stored. Moreover, what sets us apart from other agencies is our dedication towards our clients. We not only focus on delivering a quality product but also offer free after-delivery support for three months for any existing development. This displays our commitment towards providing long-term solutions to our clients. Choose us, choose peace of mind.
₹112,500 INR in 7 days
0.0
0.0

Hi, This is an exciting project — an AI voice receptionist combining telephony, NLP, and appointment management is very achievable with the right architecture, and I'd love to build it for you. Proposed Approach Telephony: Twilio Voice API for call handling, transfer, and multi-call support Voice AI: Speech-to-text + LLM (GPT/Claude) for natural conversation, paired with realistic TTS (ElevenLabs/Azure) for human-like responses Appointment engine: Custom booking logic with real-time slot management, SMS/email confirmations (Twilio/SendGrid) FAQ system: Dynamic, clinic-editable knowledge base (no-code updates via dashboard) Call transfer logic: Rule-based (urgency keywords, repeated failures, explicit request) triggering live handoff Tech Stack Backend: Node.js/Express, PostgreSQL/MongoDB Frontend/Dashboard: React + Tailwind, role-based secure login (JWT), encrypted patient data storage Multi-tenant architecture so each clinic gets an isolated, secure account Hosting: AWS/GCP for scalability Deliverables Full source code, admin dashboard, installation + deployment docs, 3 months post-delivery bug fixes — exactly as required. Timeline Estimated 6–8 weeks for a fully functional MVP, given the scope (voice + booking + dashboard + multi-tenancy). Cost Within your stated ₹75,000, finalized after a quick call to confirm exact NLP/voice provider choices . Happy to discuss architecture in detail on a call. Best, Manish
₹75,000 INR in 5 days
0.0
0.0

As an experienced data scientist with a penchant for web development, I am uniquely positioned to bring your AI Medical Receptionist concept into reality. My work with notable Media, Banking, Financial and Insurances has invigorated my skill set in developing powerful and intuitive systems like the one you seek. In addition, I have also worked closely with small businesses to drive customer satisfaction and system performance - skills that will contribute significantly to building an exceptional AI voice assistant. My expertise lies in Python, Spark Machine Learning, PowerBI SQL Statistics- all of which will play a crucial role in analyzing your data sets and extracting meaningful information for your clinic. Implementing advanced statistical techniques like regression analysis and machine learning algorithms including NLP, I will ensure that your AI receptionist not only greets callers professionally but also answers their queries accurately. This includes developing a flexible FAQ feature that allows clinic owners to update answers without any coding intervention.I can guarantee secure logins for different clinics and the encryption of stored patient data. My skills in deploying scalable solutions would ensure that your voice assistant can be used by multiple clinics effortlessly.
₹75,000 INR in 7 days
0.0
0.0

Hello, I can develop a scalable AI Medical Receptionist that handles 24/7 voice calls, appointment scheduling, FAQ responses, call transfers, notifications, and a secure multi-clinic admin dashboard. The solution will be designed for reliability, security, and future scalability using modern technologies, with an intuitive interface that allows clinic staff to manage appointments, FAQs, and business hours without any coding. The project includes complete source code, deployment, documentation, and 3 months of free bug-fix support after delivery. I will provide regular progress updates and ensure the system is thoroughly tested before launch. Estimated Timeline: 6–8 weeks I look forward to discussing your requirements and building a professional AI receptionist tailored to your clinics. Best regards, Akash
₹110,000 INR in 30 days
0.0
0.0

Hello! I have carefully reviewed your requirements for the AI Medical Receptionist. I can develop a scalable, secure solution featuring AI-powered call handling, appointment booking, FAQ management, call transfer, an admin dashboard, notifications, and multi-clinic support. The system will be designed with security, maintainability, and future scalability in mind. I will provide clean, well-documented source code, deployment assistance, and post-delivery bug fixes as requested. I look forward to discussing your workflow and recommending the best technology stack for your clinic.
₹120,000 INR in 20 days
0.0
0.0

Hello! I have experience building AI voice assistants, LLM-powered applications, and full-stack AI solutions using Python, FastAPI/Flask, Whisper, Groq/OpenAI, React, and PostgreSQL. I can develop a scalable AI medical receptionist with appointment booking, FAQs, call routing, notifications, and an admin dashboard. I'll deliver clean, well-documented code, deployment support, and reliable post-delivery assistance. Looking forward to discussing your requirements.
₹75,000 INR in 15 days
0.0
0.0

⭐WE'VE RECENTLY COMPLETED A SIMILAR PROJECT FOR A HEALTHCARE PROVIDER⭐, helping them create a seamless AI voice assistant that optimized patient interactions and streamlined appointment bookings. We'll assist you in developing an advanced AI voice assistant tailored for medical clinics, ensuring it efficiently handles appointment bookings, answers FAQs, and transfers urgent calls to staff. I like to keep my clients involved throughout the project to avoid surprises, including revisions to guarantee the final product meets your expectations. Understanding the importance of a clean, professional, and user-friendly interface, I believe this project will turn out exceptionally well. With expertise in AI development, natural language processing, and secure data handling, we've built a solid reputation for delivering high-quality work on projects like this, utilizing technologies such as Python, TensorFlow, and Dialogflow. I already have a few ideas that could improve your project, and I'd be happy to share them when we chat. Regards, Ryan
₹75,000 INR in 7 days
0.0
0.0

I have experience building AI voice agents, conversational AI, WhatsApp automation, n8n workflows, FastAPI services, Twilio, OpenAI, Claude, CRM integrations, and appointment automation. I've delivered AI-powered customer support and business automation solutions that are scalable and production-ready. For your AI Medical Receptionist, I propose a modular, multi-tenant architecture that can serve multiple clinics from a single platform while keeping each clinic's data completely isolated. The solution will include: • AI voice receptionist with natural conversations • Appointment booking, rescheduling, and cancellations • SMS and email confirmations/reminders • Editable FAQ knowledge base managed from the admin dashboard • Intelligent call transfer to staff when required • Secure multi-clinic admin dashboard • Call history, analytics, and appointment management • Role-based authentication and encrypted patient data • Cloud deployment with documentation and handover Deliverables: ✔ Complete source code ✔ AI voice receptionist ✔ Multi-tenant admin dashboard ✔ Deployment & installation documentation ✔ Three months of bug support The architecture will be designed for future integrations with Google Calendar, Microsoft 365, EMR/EHR systems, CRMs, WhatsApp, and additional communication channels without major redevelopment. I'm available to start immediately and would be happy to discuss the architecture, timeline, and implementation approach.
₹150,000 INR in 7 days
0.1
0.1

Faridabad, India
Member since Nov 24, 2025
₹12500-37500 INR
min $100000 USD
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$10-30 USD
₹1500-12500 INR
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₹500-5000 INR / hour
$25-50 USD / hour
₹12500-37500 INR
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£20-250 GBP
₹12500-37500 INR
min $50 USD / hour
$250-750 SGD
$1500-3000 AUD
$25-50 USD / hour
£1500-3000 GBP
₹37500-75000 INR
₹12500-37500 INR
€8-30 EUR