I am a customer experience manager leading a team of 50 agents. I am currently working on a project where I need help to create templates to respond to customer complaints , inquiries or requests through different channels ( e-mails, chats, WhatsApp, social media and phone) in a personalized and professional way. I don’t want customers to feel they are dealing with robots who keeps repeating the same standard response in each interaction.
24 фрілансерів(-и) готові виконати цю роботу у середньому за $931
Hi, my name is Nick, I am experienced SMM, SEM, SEO and Chat Bots specialist with over 10 years of experience, locating in USA (NJ). I will be happy to assist you.