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English-writing Customer Service Agent

Needs to hire 2 Freelancers

What I need the freelancer to do:

I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat.

Goal is to give answers to visitors asking us some questions via our live chat.

Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2)

As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday).

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Key skills needed to do the job well:

You need to be a good english writer (if you are fluent in other languages this can be a plus!)

You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm.

When someone want to chat, you need to answer quickly.

You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :)

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What I think a successful engagement will look like for me as a client:

Making sure you are professional in your behavior and in your answers.

Making sure you don't make any mistakes in English is important to us (really small mistakes are OK).

Making sure your answers are always funny and positives is also very important to us.

Making sure your average response time is really short is important to us.

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Payment

You can get up to 120 usd per week.

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We look forward to learning more about you and working with you!

Best,

Alex

Навички: Обслуговування клієнтів

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Про роботодавця:
( 4 відгуки(-ів) ) Lille, France

ID Проекту: #10522863

33 фрілансерів(-и) у середньому готові виконати цю роботу за $500

$736 USD за 10 дні(-в)
(42 відгуків(и))
5.7
Excelentt

Helo Alex. Kindly share more details about your business. Have you created canned responses yet? I have provided customer support via chat, email and phone as well. Looking forward to your response. I would love to wor Більше

$250 USD за 30 дні(-в)
(2 відгуків(и))
4.0
bpo0995

Hi Alex We are a customer service company specializing in live chat services. We are available 24/7 and have agents who have great English writing skills. Our professional customer service specialists have experi Більше

$555 USD за 30 дні(-в)
(1 відгук)
1.1
hummerx

I can help you with this task. I am a full time freelancer and you can expect complete dedication. If you're interested, please contact me. Thank you!

$250 USD за 3 дні(-в)
(0 відгуків(и))
0.0
rickyhelpsyou

Dear Hiring Manager: Your posting on Freelance for a Customer service Specialist recently caught my eye, and I think you will find I am an exceptional candidate for this position. I am an accomplished Customer Більше

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
DaveMejia

I am one of the best customer service reps, I have experience with live chat sercices.

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
natashapook

English is my first language. I find thins job quite interesting. Will this be an ongoing (permanent) job?!

$650 USD за 6 дні(-в)
(0 відгуків(и))
0.0
kannaiar

Professional experience: 1. Worked as a Senior Customer Support Executive (Chat & Email process) in Value Labs, Hyderabad, since August 2011 to September 2014. 2. Worked in [login to view URL] as senior customer support a Більше

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
ysvethiareyes

To whom this may concern; Good day, I’m Ysvethia Lana Millena Reyes 24 years old, I Have been working as a Liaison Officer in Eastmed- Manila for almost three years, Our Company’s mission is to provide Quality Peop Більше

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
karrenkaye

Hi! I've been working as a virtual assistant for the last 5 years. I'm also familiar with the job description that you mentioned. Work schedule is not a problem, too. Looking forward to working with you. Thanks!

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
Jacquelinem88

I am fluent in English and able to work during the needed hours. However I live in the US central time zone. I always strive to deliver outstanding customer service and go above and beyond to resolve any issues someo Більше

$500 USD за 0 дні(-в)
(0 відгуків(и))
0.0
CeciliaCruzChang

My priority its good customer service. My first language its Spanish and fluent in English. If you hire me i will give all my best in your company.

$888 USD за 30 дні(-в)
(0 відгуків(и))
0.0
jaidaleeroze

I am very experienced with customer service, propper english, and texting. I am very friendly and love to chat. Hope you choose me.

$500 USD за 7 дні(-в)
(0 відгуків(и))
0.0
Lucianaaa

Here are some key facts about me: • excellent communication skills • respond to customers in a sincere and friendly manner. • can greet customers in a timely fashion while quickly determining their needs. • Більше

$666 USD за 10 дні(-в)
(0 відгуків(и))
0.0
vanerahal

Dear Employer, I am writing you because I am very interested in Support, Customer Service and Community Management and I think I am more than suitable for this position as I can bring the following skills and experi Більше

$400 USD за 15 дні(-в)
(0 відгуків(и))
0.0
f32015

A proposal has not yet been provided

$566 USD за 7 дні(-в)
(0 відгуків(и))
0.0
tuffgong63

My moto: will work until you get satisfaction.

$300 USD за 30 дні(-в)
(0 відгуків(и))
0.0
vasanthav1981

I have an experience in customer service.I know 4 languages.

$555 USD за 5 дні(-в)
(0 відгуків(и))
0.0
rexterlim

A proposal has not yet been provided

$555 USD за 10 дні(-в)
(0 відгуків(и))
0.0
ramlahnusrat

Hi, I am new here wants to start working here and found your job quite interesting. I live in sweden your time frame is perfect for me. English is my second language I studied 16 years in English, please give me a chan Більше

$500 USD за 7 дні(-в)
(0 відгуків(и))
0.0