Dear Sir/ Madam,
I am Herbert Zafra, from the Philippines. I am currently looking for a long term project and I am very interested with the job you have posted.
I worked as a pioneer member of an email support team handling technical and customer service issues for an Australian Telecom. After a few years we also launched the chat support service for the same program. I was with the team for 6 years which I eventually handled as a supervisor. As a supervisor, I handled different teams in various branches of the program. I did administrative tasks such as training team members, quality assurance of calls, emails and chat sessions, coaching, monitoring and analyzing performance metrics and reporting to clients.
I have worked on data entry jobs in another online platform which required high levels of accuracy. I handled a project on supermarket surveys where-in we scraped data from photos, specifically product numbers and shop placements. For a single shop , there could be as much as 140 products to verify data from. The most recent project I worked on required me to validate questions from students and automated questions from a machine learning program, these are for an online tutoring company based in The USA.
If given the chance, I would be honored to be a part of your organization and give you utmost dedication and quality of work that you are requiring.
Sincerely,
Herbert Zafra