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Customer Service Representative

$25-50 USD / hour

Скасований
Опублікований over 5 years ago

$25-50 USD / hour

Customer Service Responsibilities list: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree
ID проекту: 18489456

Про проект

10 пропозицій(-ї)
Дистанційний проект
Активність 5 yrs ago

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Реєстрація та подання заявок у проекти є безкоштовними
10 фрілансерів(-и) готові виконати цю роботу у середньому за $34 USD/год.
Аватарка користувача
Greetings Am good in handling customer service tasks. Relevant Skills and Experience This is a task that has to do with the patience and being polite in response to customers.
$41 USD за 40 дні(-в)
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Аватарка користувача
Easy for me to work anytime. Relevant Skills and Experience I am an Engineer with experience you are looking for.
$25 USD за 60 дні(-в)
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Hi i am willing to do your job & assure you that i will manage work in a good way and can submit back to you within the given deadline thanks, please feel free to contact me anytime
$41 USD за 40 дні(-в)
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Thank you for posting your job opening for Customer Service. I have 4 years of customer service experience and I have performed all of the duties listed in your job description that I assure.
$25 USD за 10 дні(-в)
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Dear Sir, I am really very interested in this Customer Service Representative position. I have been working as a Customer Support Representative for more than 4 years in a Canada based ISP company. So I have much experience in customer support. I am very excellent in communication with fluency in spoken and written English. I have strong phone contact handling and active listening skills. I have familiarity with CRM systems and practices. I am well organized and have demonstrated ability to prioritize tasks and manage time efficiently.I have ability to maintain professional internal and external relationships that meet companies core values. I have ability to respond to different types of characters. My working experience: Helped over 60 customers daily over phone, email and live chat to solve their home phone, internet, IPTV and billing issues. Created trouble tickets in internal ticketing system Provided customers with product information and persuaded potential customers to use our services. Entered new customer information into system software and updated information of existing customer. Generated customer’s monthly invoices and sent invoices to customers. Updated customer’s credit card information and charged monthly bill Made outbound call for offering new services, collecting dues, informing service activation time. Monitored other support agents So I hope you will consider me for this position reviewing my experience and skills. Regards Md Sumon Hossen
$27 USD за 40 дні(-в)
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Аватарка користувача
Good experience plz hire
$38 USD за 10 дні(-в)
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Hi I’m Sheri Walker from Ontario, Canada. I’m proficient in the English language and have received an award for proficiency in data processing. I believe that I am the right candidate for you. I have over 10 years experience in various offices such as Administration, Sales, Customer Service Representative and some Accounting. My relevant educational background is in Microsoft Office. I’m a quick learner for any software package. I have a home office and have been working with Crowdflower doing various Administrative jobs online. I honestly love this kind of work. I look forward to talking about my skills in an interview at your earliest convenience.
$27 USD за 5 дні(-в)
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Аватарка користувача
This is in reference to your ad in Freelancer.com regarding your need for a Customer service representative. I'm interested to apply for the post since I have experience working for different clients online for almost 5 years now as an independent contractor. I recently worked for Sovereign Home Improvement Group (SHIG) under Remotestaff Inc here in Manila as an appointment setter / Telesales for an Australian Solar Energy provider. I used to do cold calling as well and sell magazine online for US clients under Media Marketing Group (MMG) and prior to that I used to teach English for Chinese student under 2 different virtual schools namely 51Talk and Acadsoc Limited. I also have a 12 years stint in total in the BPO industry handling various clients before finally deciding to go home based to work as an independent contractor to have more time with my family and focus more on long term goals. I'm the best candidate for this project because I have the experience and working knowledge in dealing with valued clients and prospects. looking forward to work with you. Thanks!
$26 USD за 40 дні(-в)
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Про клієнта

Прапор NIGERIA
Lagos, Nigeria
0,0
0
На сайті з січ. 8, 2019

Верифікація клієнта

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