Call Analysis

Закрито Опубліковано %project.relative_time Оплачується при отриманні
Закрито

The accompanying files contain a list of agents, contact records, and case records. Please answer the following questions and provide a report of your findings.

1. How do handle times and call volumes of the call types compare to each other?

2. How do the handle times of saves compare to those of cancels?

3. Which agents are the top ten highest performers based on average handle time and save rate?

Excel

ID Проекту: #17990090

Про проект

12 заявок(-ки) Дистанційний проект Остання активність 5 роки(ів) тому

12 фрілансерів(-и) готові виконати цю роботу у середньому за $7/годину

schoudhary1553

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8.0
priyal1997

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$8 USD / година
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6.8
The24CarrotsInc

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$12 USD / година
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5.8
rakeshwadhwani

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dalsaniyasonu123

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5.2
GopalJp

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4.6
rifamorejo

Hello, I can answer these questions very well using the data provided. I hold more than 7 years of expertise in research writing, report writing and analysis. I can use different types of software; including excel, Більше

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4.0
krishnaagr89

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$4 USD / година
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2.9
edwinorori

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DavidFinance

I am a Chartered Accountant with 18 years experience with the top Msian telco Maxis, as a Financial Analyst & Business Insights Specialist. Why Me? 1. Relevant Experience I know the key issues of call center analy Більше

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GKEvans

Hello, I have 14 years experience of working with Excel within accounts departments. The last 2 1/2 years I worked as a management accountant providing financial analysis.

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0.0