International 24/7 Customer Support (inbound) (Dutch speaking candidates)
€2-6 EUR / год.
International 24/7 Breakdown Center (inbound) is looking for a Dutch speaking candidate who has good communication skills, adaptable, outgoing personality who can work independent from home as well in a team (communicating online). We are especially looking for a candidate who is interested in a long term contract (2 years possible, having fixed hours weekly. If you are interested in having a monthly fixed income for a long time, working from home and have feeling with customer support, then let us know. Working hours will be mostly from Monday till Friday from 11:00 - 18:00 (Dutch time) and extra hours are possible in the weekend.
Job Duty:
* Answer incoming calls professionally to customer standards and provide information or explain procedures.
* Follow up those established procedures when needed in clients system.
* Demonstrates competency in computer knowledge of systems required to perform duties.
* Accomplish organization service level.
* You need to have a good and stable internet connection to connect the internet-phone (hardware) directly to your router/modem. Internet connection has to be stable and fast (at least 5MB download speed / 1 MB upload speed) due to phone/speaking quality whit work.
* A good reliable laptop and quit working area.
Qualifications:
* Skill qualifications like verbal communication, Phone Skills, Listening, and Data Entry Skills
* People skills, informing and customer focus, customer Service
* Attention to Detail, Professionalism and Multi-tasking
* Can work on own initiative.
* Flexible, reliable and punctual.
What we offer:
* Guarantee of min 35 hours a week (up to 40 hours a week is possible).
* Long-term period (2 year or even longer, depends on our clients)
* You can have fixed working days and fixed working hours weekly.
* We provide you a phone (IP Phone), headset and software.
ID Проекту: #11626031