Development of a web application and a companion mobile app (compatible with iOS and Android)
Requirement is to develop a custom Customer request management web application and a mobile app that can interact with the same backend.
High level flow of the system
* Customer signs up on mobile app or web app and a customer record is created in the backend.
* Customer then selects a type of service request based on the work needed
* Based on the type of service request, different forms are displayed to capture relevant request details and attachment
* The form fields should be configurable by type of request
* System creates a request number and notifies assignee
* Customer is able to see status of all his requests and any comments or attachments
* As the status of the request changes, customer is notified by email as well as push notification on the mobile app
* In the backend, the assignee gets a notification of the request assigned.
* Assignee works on the request, updates status, comments or attachments on the request and notifies the customer.
* If assignee logs into the mobile app, he can see all the requests assigned to him
* If the admin logs into the mobile app, he can see all the requests in the application
* The customer request form should be exportable to MS word and PDF
* High level design document including database design
* High quality, documented source code with meets development standards
* Properly tested and bug free application
* Help with deployment of the application
If you are interested in this project, please reply back with a detailed proposal and your experience.
The response should include below.
Serious bidders only.
1. Your profile
2. Past experience
3. Details/screenshots of applications developed by you
4. Experience with similar project, if any
5. Detailed proposal for delivering above application and your approach for delivering the project
6. Recommended technology stack for this application
7. Cost estimate
1. Shortlisted candidate/company will be provided with more detailed requirements, wireframes and user stories/acceptance criteria.
2. Please note that having good English communication skills are must for working on this project.
3. Please do not bid without a proposal as such bids will be ignored.