A Web-based Chat Application

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We are the owner of a high end domain name on the Dutch market with the name chatroom.nl. For this brand we are interested to build a chat website like for example [url removed, login to view]

We prefer the use of a own chat server like Flash Media Server, Red 5 or similar. We want to purchase a website, a website setup a chat client and chat server.

## Deliverables

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Functional design for [url removed, login to view]

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# Inhoud

Main words? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 3

Goals? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 3

Target Group? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 3

General user expectations? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 4

Design? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 5

Income? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 6

Risks? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 6

Possibility’s for guests? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 7

Possibility’s for members? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 8

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# Main words

To make sure that the reader and writer of this document are on the same page, the main words are explained here.

**Guest

**A guest is a visitor to [url removed, login to view] who has not registered. He has only access to the basic functions of the website. On almost every page the guest gets the opportunity to register because of the many advantages that members have.

**Member

**A member of [url removed, login to view] is a visitor who has already registered. This member can use almost all the advantages that members have Chatroom.nl.

**Visitor

**A visitor is a person who visits? Chatroom.nl. This can be a guest or a member.

**Room

**A room is the place where the visitors of Chatroom meet for a videochat. There is always one visitor in a room. If there is one person in a room he’s waiting for a chat partner. There is also a maximum of people that can have access to a room on the same time. In case of a full room the visitor will be able to join the room anyway of he pays via an SMS service.

# Goals

The main goal of [url removed, login to view] is to able visitors to communicate with other users trough webcam in their browser window. It is possible to join one room with more people so everyone, can see everyone. It is also possible to use a microphone to voice chat with each other so that not everything needs to be typed.

# Target group

The target group of [url removed, login to view] is very big and diverse. Our main target group is between 16 and 45 years old. Due to the fact that this is a very large and diverse group we can conclude that these people all have different lifestyles and hobby’s etcetera. It is therefore necessary to develop a style so common that it can be applied for all these people.

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# General user expectations

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Visitors of a website are very targeted in their navigation. These visitors have a question or a desire and they seek a quick answer. If there are any barriers in the "fulfillment" of this desire, a website will feel slow and annoying. The visitor demands a clean and clear website. The potential of a site should be clear in a glance. For this reason it is important to improve and perfect the layout to the last detail. You can lead the attention of the visitor to a specific element in a website if you adjust the layout in such manner.

It is also important that a visitor at all times knows where he is in the website. He always wants to see the big picture and where he is at that moment. If a site of many layers there should be a logical and clear layout construction so that the visitor knows where he is and where he can go.

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"Where am I?", "What are the options?" And "Where can I go?" These are the questions that a visitor of a website is subconsciously wondering their selves every second. If a website quickly and clearly answers to these questions, the site is functionally in constructional in order.

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If you are using icons like the main competitor Solomio does, these icons should speak for themselves and should not need to be explained in a legend. A visitor is not looking for a puzzle but a video conversation. Everything ? should be clear in a glance.

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# Design

The design of [url removed, login to view] will be a big factor in its success. This determines the whole feel and experience of the website. Due to the fact that the target group of [url removed, login to view] so diverse, the design should be very general. The design also needs to be very clean. This means that no unnecessary information and design elements are included in the most visited pages. The information should be on the website, but not visible at all times.

There should also be no use of excessive use of color. Use of color is good but the colors must be well aligned with each other and not at all make the feel of the website trashy.(example: [url removed, login to view])

In addition, there should be used a lot of white in the website. The use of white in a website is a good way to draw attention to areas that do have color. In this way you can get the visitor to click on the places you want them to click. (example: [url removed, login to view])

?

It is also very important design your site in such manner that it will appear personal. [url removed, login to view] is all about people and social activity’s between them. ? Someone who wants to video chat with another person is looking for personal contact. To achieve such personal apparel ? the design of the website should be adjusted to this. The website must not be cold, but should be warm and personal. This can be achieved by using color and photographic material of people. There is research that shows that a visitor of a website first scans trough the webpage and doing so, the visitor mainly looks at pictures and headlines. They do this from the left top to right bottom. It is therefore important that the key actions are in this line. A visitor should not scroll to see the buttons for their desired action. The call to action should always be above the fold.

**? **

# Income

Because [url removed, login to view] is free for ? the users, the income will have to come from somewhere else.

-? ? ? ? ? ? ? ? **Ads? **

There will be a advertising system built in to the backend of the website so that advertisers can upload banners. These banners will be displayed in change for a financial contribution.

?

-? ? ? ? ? ? ? ? **Full Rooms**

When a room is full (5+ visitors) the visitor will not be able to access the room. He gets the opportunity to react to the SMS service. If the visitor decides to join the room he has to pay and he will get an access code to join the room.

?

-? ? ? ? ? ? ? ? **SexCams**

There is a menu-item witch link to the category SexCams. In this section the visitor is able to watch a paid webcam with a lady / man of their choice. These webcams are the same css style as the rooms at the homepage so the visitors will click on them sooner. ?

# Risks

-? ? ? ? ? ? ? ? If another social website like hyves or Facebook launches an extension to videochat it will have major implications for Chatroom.nl. This is because these are very large and popular websites and they are able to connect such application to their social friends network.

-? ? ? ? ? ? ? ? If visitors stay devoted to our biggest competitor Solomio, [url removed, login to view] will suffer from this. ?

**? **

# Possibilities for [url removed, login to view]

### Mogelijkheden voor gasten

-? ? ? ? ? ? ? ? **Access to the basic functions for guests.**

If someone visits [url removed, login to view], he immediately gets an overview of the people who have opened a room and with whom he can start a videochat session. There is only a certain number of people allowed in a room (5). When a person clicked on a room, he must enter a nickname. He also gets the opportunity to fill in his sex and age. When entering into a chamber, this is not required. When setting up a room it is required.

In case registration will be possible on [url removed, login to view]:

When joining a room the guest gets the opportunity to create a profile. In this way the nickname will appear automatically and a user can which between rooms much faster. There are also much more advantages which the user will see during the loading screen. If a user creates a profile, the room will load a lot faster.

-? ? ? ? ? ? ? ? In case registration will be possible on [url removed, login to view]:

**View profiles of other members without registration.**

Visitors who have no profile and therefore are not logged in, are able to see profiles of registered members. The general information will be displayed along with buttons for a different functions. These functions can only be used by registered members. If a guest clicks on these buttons, he is being referred to the registration page which explains that there are many advantages if he creates a profile at Chatroom.nl.

-? ? ? ? ? ? ? ? **? Invite friends to go to Chatroom.nl.**

All visitors, registered or not, should have the possibility to invite friends to use Chatroom.nl. This function will send an email to the email address which has been filled in.?

**? **

-? ? ? ? ? ? ? ? **FotoSwitch

** This section lets you use your webcam to take a photo and send this to a random other person Chatroom.nl. You will receive the picture that the other person has taken. You can respond to the received image by taking a picture again and send it.

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-? ? ? ? ? ? ? ? **Make your own screenshot for the homepage.**

When a guest has made a room, he gets the opportunity to take a picture of himself to which will be displayed on the homepage. This is an advantage to Solomio where the user has no influence on this screenshot.

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-? ? ? ? ? ? ? ? **Filters**.

A guest has the possibility to filter the rooms that are shown on the homepage of Chatroom.nl. So the guest only sees the rooms the guest is interested in. These filters are for sex and age.

-? ? ? ? ? ? ? ? **Camroulette**

This is another item in the menu. Visitors in this part of [url removed, login to view] are assigned to a random person to start a videochat session. Instead of choosing from a list of users on the homepage, it is possible to start a 1 on 1 video chat with any member in CamRoulette looking for a chat.

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### Possibilities for members.

-? ? ? ? ? ? ? ? **Setting up your own profile after registration.

**Once a visitor is convinced of the benefits of a registration, he must complete the registration form and confirm a link in an e-mail. The user is then automatically redirected to the profile page so he can setup his own profile.

-? ? ? ? ? ? ? ? **Constellation is being displayed in the profile of members

**Filling in your birth date in the registration process will result in a constellation in the profiles.

-? ? ? ? ? ? ? ? **Choose the background of your choice.**

A member is able to choose a background that appears when he is logged in. he may choose from existing backgrounds but he can also choose to upload a own. This background is also shown on the profile page of that member so the profile page can be adjusted to the wishes of the member even more.

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**? **

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-? ? ? ? ? ? ? ? **Sending messages to other members.

**A member has the ability to send messages to other members. This is possible via profile, the friends / favorites list and a videochat session.

-? ? ? ? ? ? ? ? **Add favorites/friends.

**A member has the ability to add other members as friend / favorite. This is possible via profile and a videochat session.

-? ? ? ? ? ? ? ? **Block other visitors.

**Members have the ability to block other members and guests. This is to avoid abuse, spam and harassment.

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-? ? ? ? ? ? ? ? **Adding pictures to your profile (multiple albums)

** Members can add pictures to their profile. They can make photo with their webcam or they can upload photos.**

**

-? ? ? ? ? ? ? ? **Recording a video message for when you're not online.**

It is possible to record a video fragment with your webcam for your profile. The other members and guests can see this if you are not online. Other members can react to your video with text or a video comment.

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-? ? ? ? ? ? ? ? **The ability to use the website to send text messages to other members phones.**

If a member would like to send a private message to another member, he can use the SMS feature built in Chatroom.nl. On the profile of the person you want to send a message to, you can click the button "Send SMS". The sender does not see the number of de recipient. When setting up your profile, it must be made very clear that filling in your 06 number does not make it visible in your profile.?

-? ? ? ? ? ? ? ? **Members have a guestbook on their profile where other members may leave messages.**

On the profile page members also have the option to leave messages in guest. This is (just like the comments on hyves) visible to everyone (members).

-? ? ? ? ? ? ? ? **Members can specify to chat only with other members.**

Once visitors have signed in, they have the option in their profile to indicate whether they want to chat with other members or also with non registered visitors. This makes the chat a little more seriously and this option will flush many of the fakers and viewers (have no cam and just watch) out.

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-? ? ? ? ? ? ? ? **Invite MSN friends.**

Once a visitor has registered, he can easily inform his MSN contacts about Chatroom.nl.

**Invite Hyves friends.**

A member has the ability to scroll through their buddy list and send invitations to their friends Hyves.

**FotoSwitch

** This section lets you use your webcam to take a photo and send this to a random other person Chatroom.nl. You will receive the picture that the other person has taken. You can respond to the received image by taking a picture again and send it.

**Games during chat sessions.

**During a videochat session is also possible to challenge your opponent for a game. It may also be possible to add a ranking system to the profile of a member.

**Twitter.**

In your profile on [url removed, login to view] you can also see your twitter account after proper configuration. In this way everyone can see what you're doing.

**Filters.**

A member has the possibility to filter the rooms that are shown on the homepage of Chatroom.nl. So the member only sees the rooms he is interested in. These filters are for sex and age.

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