Need to build a portal that will allow my business customers to login to an account for thier company, submit job request information, and then track it from start to finish ..Needs to be very streamlined, automated and polished.
I'm an autoglass company that serves mainly B2B customers.
So a body shop needs a windshield put into car a. They submit the request thru the portal, i get a text notification, and i go into confirm it and give them an ETA.
Once I complete the job I update the status in portal, and then upload the invoice and they get notified to go inside the ticket and add the PO number. I would like for their to be an organized dashboard of all the open work they have and a history tab to show all completed work.