Zendesk Project Management Expert

Hello, I graduated from Boston University USA. I have lot of experience with project management software. I can help you in doing ticket management, ticket posting, customer relations, etc.. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US Eastern Standard Time. My IT skills are quite decent. I have latest computer with 2-3 hours battery backup in case of power failure. Then a generator for back up is also available. As for my connectivity, have 2 internet broadband connections, the best there are in the market. Thus, I can remain connected with you, for full 8 hours of the day without interruptions My personal qualities are: - Detail Oriented, as handled many sensitive contracts in past. - Trustworthy and honest. - Very Fast Learner. Thank you Best Regards

PMP, MBA with over 10 years of project management experience with Agile and Scrum methodology. Brain Bench certified Analyst and Project Manager. Worked with reputed US/ UK/ Australian clients for project installs and seeing project completion from start to end. Familiar with project management softwares like Zoho, Zendesk, bug tracking, CRM tools like Salesforce, Social Media management, Creating and managing landing pages, QA and hiring/ managing remote teams. Did a long term project with a ecommerce, Dell Premier partner company in US as remote Senior Project Manager. High speed internet, excellent English, and ability to work under pressure with minimum supervision. Looking forward to a detailed discussion and 1 hour free trial. Funnyhoney

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot. Message me to discuss more about your project Thank you Maninder Singh

Hi there , I am a 23 year old professional freelancer living in the United Kingdom and I'd love to be a part of your company. I have used Zendesk for nearly 03 years and have the experience in customer support quality control. References can be provided upon request. I have extensive experience in overall office administration + customer support for over 3 years with US/ UK based clients. The most recent companies I worked for are Forensic Healing, Lime VPN and Proxies, Castlegem Inc. UK and Dionysius Importers, UK. I have many skills which I think would be useful in your company. I handled all the incoming and out going emails and the main phone line of Dionysius Importers( United Kingdom) and managed all the bookings for events. In Castlegem Inc, I worked as an excecutive assistant, liasing with clients, generating invoices, handling calls and emails and many more. I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would really love to be a part of your organisation help you in any way I can! Looking foreword to discuss more! Kind Regards, Sachini

I am an experienced Customer service Representative and can give you excellent services. I have recently completed my project of handling clients on Zendesk. Feel free to message me for any question.

Hello, I would like to take this assignment. I am having 14 years of experience on web development and deployment. Below are my core technical skills 1 ASP.Net /HTML/CSS/Javascript 2 C# and VB.Net SOLID Design Priciples 3 MS SQL and non relational databses like Azure Table storage, Azure Document Db and MongoDb 4 Entity Framework (Database first, Code first and OData) 5 Azure Service Bus, N Service Bus and Azure Service Fabric 6 Restful Api Development(using c#) and deployment on cloud 7 Team City and Octopus Server for Continous Integration and deployment 8 VSS/TFS/GitHub/SVN/Bitbucket/VSO 9 Agile/Scrum/Kanban 10 JIRA/Confluence 11 Unit tests using nUnit and XUnit framework 12 Integration testing 13 Acceptance/ Behavioural testing using SpecFlow 14 API Authentication using Json web token 15 JSON format for information exchange 16 Domain Driven Design (DDD) 17 Command Query Responsibilities Segrigation (CQRS) 18 Owin Web hosting 19 QuartzNet for Cron job Working on tools like: Autofac, AutoMapper, SeriLog, Elastic-Search,Kibana, RoboMongo, RabbitMQ, TopShelf, Zendesk Looking forward to hear from you for further discussion and to start. Best Regards

Hello, We have read and understood the requirement for this project. We would like to let you know that we have a worked as a customer support for various eCommerce, penny auction & online poker sites for our clients before we were responsible for replying to customers' emails finding suppliers for our clients, keeping track of the orders and helping customer with their issues. We think that we can be the ideal choice for this project we can do this job to the perfection. Also if you want we can do a trial job or an interview if that strengthens our proposal. We are looking forward to discussing the project details with you. Thanks, Karan