Meeting deadlines, Settings or achieving new goals, and able to prioritize projects. I have worked in the airline industry for 5 years. I first started as a regular ticket agent and now I am involved in assisting all facet of management for various airlines.
To list some of my responsibilities,
I:
Developed computerized indexing system via intranet for Air France procedures, instructions and forms; Prepared all updated documents for distribution, publication, and archiving Screen calls; Respond to, and resolve customer complaints; Interact with customers, and provide advice in the selection of products; Created, developed, new ways of retrieving information in and out of the computer for the Air France JFK station; Prepare, all documents for auditing; Proofread procedure manuals, documents and forms before publication; Operate and maintained office equipment such as photocopier, fax machine; Complete various request forms for office supplies and equipment as directed; Work as a liaison in training and assisting staff in adapting to hardware, software and network changes; Install local and network dot matrix, LaserJet and inkjet printers; Troubleshoot, repair or replace and resolve hardware and software problems.
Language: French, Creole
Expertise: Computers:
Microsoft Word 97/ 2000; Microsoft Front Page 97/ 2000 Microsoft Excel 97/ 2000; Microsoft Outlook 97; Microsoft Publisher 2000; Quick books Pro/ Premier; Quicken; Lotus 1,2,3; WordPerfect 7, 8, 9; Adobe Acrobat Writer, and Distiller; Windows 98, NT 4.0, 2000, XP; OS/2; Novell 4.11, 5.1; Basic HTML
Office:
Typing -50WPM; Data entry; Operate phone system of over 20 line intercom; Maintain calendar, appointment schedules, meeting rooms; Make travel and accommodation arrangements Pick up and deliver materials as required; Open, sort and screen mail; Maintain and balance petty cash fund
I am a workaholic and enjoy meeting new people.
I look forward to hearing from you for the opportunity to join you team