A proactive customer centric Business Analyst with experience of identifying and resolving problems in challenging business environment. She is proficient at applying core analysis skills of gathering and documenting requirements, identifying, depicting and analysing business domains, modelling "as-is" and "to-be" business processes. Adept at facilitating workshops and brainstorming sessions.
CORE COMPETENCIES:
Requirement Gathering: Employing Interview, Business presentation, and Work Shop facilitation techniques to identify and prioritise user requirements.
Process Modelling: Work Flow, “as-is" & “to-be”, Logical & Physical models and Use case diagrams
Documentation: Project Brief, Project Initiation Document, Blueprint documents, Business Requirement Document, Pre-& Post Implementation documents (Training manuals & Lessons learnt reports)
Change Management: Process Mapping, Change Management, Transition and Roll-out Planning
Project Approaches Traditional (Waterfall), Agile/SCRUM, Lean Six Sigma, PRINCE2,3PT
Analysis: SWOT, MOST, Five Forces, Value Chain, PESTLE, GAP & Risk Analysis
Diagramming & Modelling Tools: Visio, UML, Used Cases, Mockflow, BizzDesign
Project Management: Track delivery of project, procurement activities, manage risk, issues and dependencies, and develop project charters and plans
Software/Applications:
Requirements Modelling Tools: Visio, Wire framing, UML, Used Cases
Applications: Microsoft Office 365 Tools , SharePoint, and MS Project 2020