Network Admin Support

$2-8 USD / hour

Закрито

Опублікований

almost 4 years ago

$2-8 USD / hour

As a technical support/helpdesk employee, you’ll be monitoring and maintaining the systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, or email issues, you’ll be the first person employees will come to. Tasks can include installing and configuring our software, diagnosing hardware/software faults and solving technical problems, either over the phone or email or live chat. As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You will work for software providing after-sales support . Some tasks you may be involved in include: Working with customers to identify problems and advising on the solution Logging and keeping records of customer queries Analysing call logs so you can spot common trends and underlying problems Updating self-help documents so customers can try to fix problems themselves Testing and fixing faulty features You should have the following technical experience: Linux and being able to install software and Troubleshoot on Linux SIP trace and understanding of SIP protocol Experience in multiple class4 softswitch vendor Experience in SQL and or postgress

VoIP

Linux

PostgreSQL

Telecommunications Engineering

Customer Support

ID проекту: 26471102

Про проект

18 пропозицій(-ї)

Дистанційний проект

Активність 4 yrs ago

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18 фрілансерів(-и) готові виконати цю роботу у середньому за $10 USD/год.

@linuxwarm

Hi, I will take care of everything of your infrastructure and support. I have 19 years of experience on server management. I have been managing Linux and Windows sever and providing 24x7 support. I will resolve all of your current problems and provide you these services as an ongoing bases. 1) Regular backup 2) Installation 3) Configuration 4) Troubleshooting 5) Security configuration and auditing. 6) 24x7 Free Monitoring 7) 24x7 Emergency phone support. 8) email and ticketing support. 9) Free website migration for ongoing server management 10) Unlimited Admin tasks 11) Communication with datacenter for technical issues So you won't have to worry about your servers when I start taking care of it. Server OS:- Linux (Any flavor of Redhat, CentOS, Debian & Fedora), Windows (All Versions) Client OS:- Windows Windows7,10, XUbuntu, MAC OS Web Servers:- Apache, Nginx, IIS, Tomcat Mail Servers:- Qmail, Sendmail, Postfix, MSExchange, Smartermail, Exim Database:- MySQL, MSSQL Control Panels:- Dotnet Panel, Helm, Plesk, Cpanel, Hosting Controller, Website Panel Security:- Iptables, Sonicwall, mod_security, ISA, PCI compliance, nessus (Security Scanner), Nikto(Security Scanner) Database Management:- Oracle, MSSQL and MySQL Virtual Private Server:- OpenVZ, Virtuozzo, VMware, HyperMV for linux, Hyper-V for windows Layered Panel and Citrix PCI Scanning:- McAfee, 403Labs, EmerchantPay Cloud Technologies:- Openstack, VMWare, OnApp, Cloudstack, Amazon, Rackspace, Microsoft Azure

$8 USD за 40 дні(-в)

5,0

(52 відгуки(-ів))

5,9

@mhamdy1

I am a Cisco expert with an experience up to 15 years as a senior network engineer in an enterprise-level campus as a full-time senior network engineer, and in the afternoon as a part-time Cisco instructor, which make from me have both the knowledge and experience to help you, moreover, I have a master degree in communication and electronics engineering so if you need help then you may drop me a message, thanks

$8 USD за 40 дні(-в)

4,1

(14 відгуки(-ів))

4,0

@rehanalan

Hi I have 3 years of experience in linux , aws, mysql, NOC Enggneer in Incorpus Telenetwork (ASTPP, Freeswitch,Sip trace,Live calll Trouble shooting).. we are using Zoiper for texting calls -- Installation and troubleshooting issues lets discuss more about the project With Regards Rehan

$10 USD за 40 дні(-в)

4,8

(13 відгуки(-ів))

2,8

@maturaofficial

I worked a lot with this kind of stuff I can do full time work if needed. I have already many experiences working remotely as IT Technical Support i just love working in this kind of field.

$9 USD за 35 дні(-в)

0,0

(0 відгуки(-ів))

0,0

@allezah15

Please hire me and you'll never regret it. I can do full time work and rest assured that i will do my work always on time.

$2 USD за 56 дні(-в)

0,0

(0 відгуки(-ів))

0,0

@TrishawnaAshley

When you’re looking for a fantastic support member, customer support supervisor or simply someone that can jump in and get the job done, what comes to mind? Well, it is my hope that after reviewing my qualifications, it will be me that comes to mind. Hi, I’m Trishawna. I’m an experienced Lead Manager, Customer Service Supervisor, Intake Coordinator Professional that brings a set of talents and skills to the table that I believe would be valuable to any reputable company looking for a hard-working professional. I have worked with numerous multinational companies with locations in Europe, Asia, Australia, the US, and Canada. I’ve worked with Startups, Real Estate, E-commerce, SaaS-based, and Nonprofit organizations. I have a versatility of proficiencies to include, but not limited to project coordination and management, attention to details, austere patience, fast & efficient responses, working with and managing global team. I looking forward to hearing from you. Thanks Trish.

$7 USD за 10 дні(-в)

0,0

(0 відгуки(-ів))

0,0

@step03102012

I have got good experience in this and I would like work on this project. Relevant Skills and Experience I have worked on similar projects and got all the required skills mentioned in the project description.

$6 USD за 20 дні(-в)

0,0

(0 відгуки(-ів))

0,0

@humairsaeed

i am an expert System network administrator for 8 years . i am expert with linux and windows server . i have experience with level 2 -3 technical support. kindly hire me for the task

$7 USD за 40 дні(-в)

0,0

(0 відгуки(-ів))

0,0

@nisithmondal

Respected Sir/ Madam, Good Evening I am NIsith Mondal from India I and my team working on many online sites as a live chat support agent and I have a good experience in a technical job and I have worked 1years as an installation and support job we have a full experience team who can grow your business and100% satisfy your customer so I hope you can consider me for this project.

$8 USD за 40 дні(-в)