- In charge of supervising and training the support team, NOC and their evaluations.
- Experience in troubleshooting and configuring various radios and antennas, including but not limited to Motorola Cambium and PTP, Meraki's, SaF and Ubiquiti.
- Complete knowledge of TCP / IP and dynamic routing protocols, such as OSPF and MPLS.
- I worked with routing and switching teams such as Dell and Mikrotik, among others.
- Managed compilations of VoIP PBX, virtual.
- Assisted VIP clients or cases that escalated beyond Level II support.