Jay K.

JAY KUMAR Contact No. (0)9999684928 B – 1/22 New Ashok Nagar Near Sec – 1, Noida (U.P) 1+ Year in PEPSICO INDIA HOLDINGS LTD. as Application Support Engineer 6+ months in ISHIR INFOTECH PVT LTD as Application maintenance & Support Engineer 1. Application maintenance (Dedicated to ongoing project Navori A Digital Signage) 2. Deploying application remotely on FTP Server at customer end, and SQL queries 3. Database purging and repairing (MS-Access) 4. Replying customer mails of their technical queries 5. Providing online technical support to customers Via Net Meeting (GoTo Meeting) 6. Resolving Technical queries, Providing Demo of application and 7. Client/Customer conversation over MSN and Skype to understand their queries 8. Good analytical and technical skill 9. Good Knowledge of Digital Signage technology including multimedia, Digital signage systems such as Plasma, light house screen (i.e. DIGITAL SIGNAGE is computer generated full motion video, photo-realistic graphics, text and animation) 10. Multimedia (Converting the different type of still images and video including TV recording) 11. Configuration of FTP Server (Cute FTP, Nofeel FTP, IIS FTP etc.) 12. Writing API Programs in VB Script (Adding Network printer, sharing documents etc.) 13. Computer Hardware and Networking, troubleshooting and configuration of Windows 9x 14. Help file authoring tool: HTML Help workshop Languages - C#, VB.NET, Visual Basic, ASP.NET, VB Script, C/C++ Operating System - MS-Windows 98/ME/2K/XP/2K3 RDBMS/DBMS - Microsoft SQL Server, MS-Access Others - Photoshop, Visual source safe, HTML Workshop, HTML, XML 1. MCA Pursuing IV Semester from Punjab Technical University 2. BCA from University of Technology & Science, Raipur (C.G) 3. Diploma in Hardware and Networking Duration 1 Year from Rewa Technical College (M.P) Duration : Currently handling from November 2006 Client : Navori, France Description : This is a digital Signage system. A DIGITAL SIGN is a display device system which is used as in-store sign to present constantly changing; computer generated full motion video, photo realistic graphics, text, and animation. The application consist one SERVER and a number of PLAYERS. Server application exports the media to different media to different players which can be located anywhere around the globe. The Players downloads the media and play continuously, as scheduled from server. Technologies : C#, SQL Server, Windows XP/2K3, .NET and MS-Access Responsibilities: Technical Support and application maintenance, Database purging solving the technical queries through mails or remotely (MSN or G2M) Duration : July 2006 – November 2006 Client : Sona Mobility Services Ltd. New Delhi Description : This project is online car rental solution. The customers or Bookers can book the car, see the details of cars availability from any where in India, make the payments online etc. This project is the first online project in India for a car rental company. It also includes accounting packages, fleet management and procurement into it; the customers can see the payment details made by them and adjust the payments from other cities, the company can see the revenue generated from various cities. Technologies : ASP.NET, SQL Server 2K5, Windows XP/2K3, Java Script Role : Deploying the application remotely through VPN, Fixing the minor defects, generating various reports, Gathering the information for a “Car Rental” to implement into this project. Project Title : Customer Call tracking system Duration : January 2006 – March 2006 Client : PepsiCo India Holdings Ltd (Frito-lay Division) Description : This is complaint tracking system. It was web based project to keep track the complaint of users. The user locked their problems in this system and assign to problem solver or system administrator. The problem solver open the calls and solve remotely, if user at remote location. If problem solver does not solve the problem within 7 day it automatically escalate to Administrator. Problem solver also needs to mention the steps taken to solve the problem. Technologies : ASP.NET, SQL Server Role : Database designing, query writing, Technical support