Waheed A.

ChenOne is a subsidiary of Chenab Limited, formally Chenab Fabrics and Processing Mills Limited. The Group is one of the largest exporters of home textile products from Pakistan. In 1997, ChenOne opened its first branch in Jinnah Super, Islamabad. This was the first store of its kind in Pakistan offering the complete range of Fashion clothing & foot wear, Bed Linen, Kitchen Accessories and Furniture. The tremendous success and acceptance of the idea reflected the maturity of our customers on one hand, and on the other hand, prompted ChenOne to open branches nationally & internationally. My Responsibilities: - Holds Store team and self-accountable to all ChenOne standards of performance and behavior. - Effectively sources, recruits, selects and on-boards all management and store personnel. - Maintains optimal staffing levels to ensure business needs are obtained while promoting associate retention. - Promotes a high-quality store associate experience from on boarding through the associate life cycle. - Promotes maximum team and individual performance through consistent coaching and feedback. Drives in-store performance management processes. - Partners with Regional Manager to create individual development plans that support performance needs and career growth for self and direct reports. - Recognizes and rewards behaviors that are in alignment and support ChenOne’s Purpose, Values and Behaviors to promote a high-performance team. - Recognizes escalated associate and customer situations and partners with Regional Manager for resolution. - Leverages 'Division of Responsibility' assignments to appropriately enhance the general management skills of direct reports. - Builds effective relationships with cross-divisional and store-center partners. - Achieves all store financial, revenue and expense targets. - Monitors daily and weekly sales; analyzes reports to ensure monthly sales budget is achieved. - Consistently monitors and adjusts sales forecasts to ensure labor is utilized to optimize sales generation. - Ensures adherence to all Company policies relating to cash and media control. - Leads efforts to reduce in-store shrink activity through Loss Prevention education, awareness and compliance. - Provides feedback to Regional Manager on cost effectiveness and service levels of outside vendors. - Establishes and prioritizes store business goals in partnership with Regional Manager. - Drives store team to achieve all business goals. - Executes successful in-store implementation and sustainability of ChenOne initiatives. - Maintains the highest level of all Divisional store standards and processes. - Models and manages effective supervision to drive sales while maintaining exceptional customer service and store standards. - Drives maximum associate productivity to achieve desired results and to manage workload. - Reviews and approves associate schedule to ensure maximum sales floor coverage during key business times. - Communicates consumer feedback and in-store trends to Regional Manager to drive growth opportunities. - Identifies and communicates market insights to Regional Manager. - Executes and monitors the customer experience within the store environment using the Regional strategy. - Leads implementation of product placement, marketing and promotional strategies as established by the Region. - Responds to all Company, Regional, Head Office communication in a timely manner. - Ensures compliance to all Federal, Provincial, and ChenOne employment requirements. - Performs and delegates administrative duties as required.