Alvaro O.

Experience in Sales and Customer Service. • Lead and organize the sales team. Lead all aspects of the sales process. • Planning and Budget of the company's quarterly and annual sales. • Achieving an assigned sales and profitability goal. • Drive Business growth building long-term client relationship. Maintain and grow relationship with large customers. • Sales Statistics. • Price negotiation and quotation. • Implementation of ISO9000 adapting the appropriate procedures to the sales department. • Proactively manages customer’s satisfaction and service delivery by anticipating potential service problems, and monitoring customer satisfaction. • Promote the exploration and development of new customers. • New projects and product development. Link Between design department and sales department. • Focused on customer satisfaction.