Saranga T.

As a highly motivated and enthusiastic professional with six years of experience in the IT industry, I offer a unique combination of technical expertise and interpersonal skills. I have a proven track record of finding innovative solutions to complex software, server, and networking issues. I am a self-motivated problem-solver who takes pride in delivering results. I have experience in team and customer management, and I am comfortable working with cross-cultural, global teams. I understand the importance of fostering positive relationships with clients and effectively communicating technical information to non-technical stakeholders. I also possess strong leadership skills and am dedicated to continuously learning and growing in my field. Regarding my technical skills, I am proficient in administering Windows Server 2008/2012/2012 R2/2016 environments, and installing and managing backup servers, DHCP, mail servers, file servers, and proxy servers. I have experience with remote troubleshooting, and resolving hardware and software issues, and I have experience configuring and managing call center systems, such as Avaya. I have experience monitoring, maintaining, and configuring office networks, coordinating with different ISPs, and managing WAN connectivity. I have also worked with active directory servers, Opera PMS user accounts, and door lock systems. I have experience configuring and installing Aruba IAP, troubleshooting TV issues, and monitoring firewalls. In addition to these technical skills, I am committed to supporting IT-related in-house operations and resolving issues related to the internet, TV, and IP phones. Overall, I am poised to bring my passion and expertise to any role, and I am confident in my ability to impact any organization positively.