Lauren M.

11/09 - 4/10  Inova Professional LLC.  New York, NY  National Marketing Director  Coordinated all related purchasing, materials management, vendor sourcing/selection, contract negotiations and inventory planning/ management functions. Sourced vendors, prepared bid packages and negotiated cost-effective contracts for the outsourcing of products to wholesale and distributors. Traveled for business and managed all projects, services, marketing and travel arrangements for high-profile special events including the International Beauty Show NYC(Jacob Javits NYC), Americas Beauty Show (McCormick Pl., Chicago), International Salon & Spa Expo (Long Beach Convention Center, Long Beach, CA), International Beauty Show Las Vegas (Sands Expo & Convention Center, Las Vegas Nevada). Personally responsible for additionally handling and updated 200+ social media marketing sites and online advertising resulting in maximum exposure. Increased public awareness through press releases, print ads and creating promotional pieces for various chapter activities. Directed and coordinated the successful launch of several key product lines in the competitive cosmetic/ beauty industry where quick movements from conceptual stages to market is essential. Cast, book and scheduled leading models and exhibitor stylists for trade shows.   9/08-11/09  Auto Spa Collision Inc.  Brooklyn, NY Manager/ Bookkeeper High-profile management position accountable for soliciting community business accounts and developing strategic alliances with clientele. Consistently averaged $650+ per retail unit of add-ons. Coordinated and implemented all aspects of bookkeeping. Reconcile bank statements and accounts. Utilize chart of accounts to code vouchers and enter accounts payable invoices. Prepared cash disbursements, cash receipts, researched bills, checked batches and day reports for accuracy. Assumed departmental responsibility during owners 2-month leave. Superb negotiation skills with the ability to interact with clients, establish equitable payment policies and resolve billing errors to maintain positive relations.   2/07-12/08  Décor My [login to view URL] Emalish Corp.  New York, NY International Customer Service Management/ Website Coordinator ALL WORK DONE VIRTUALLY FROM HOME Supervised inbound traffic, public warehousing, customer delivery operations, dealer/consumer relations, and warranty/ non-warranty repairs. Facilitated significant improvements in the productivity, efficiency, and quality of operations.  Applied broad knowledge of computer systems, spreadsheet and accounting applications--to upgrading entire in-house computer software. Extensive programming change recommendations to increase accuracy and efficiency. Authored clearly understandable manuals on new software as it was being developed and along with office procedures. Addressed  and resolved client problems and concerns. Performed customer credit verifications. Entered and prepared invoices and cash receipts. Monitored aging report, tracked collection of past due accounts, reviewed expense reports. Management duties included personnel and project scheduling, employee and supervision, budgeting and finance, problem solving, client relations and quality control. EDUCATION Brooklyn College Brooklyn, NY- Business Degree Emergency Medical Program- EMT- B Certified Empire Beauty School  Brooklyn, NY- NYS Cosmetology License Bartender’s Association - New York, NY - NYS Bartending License    REFERENCES FURNISHED UPON REQUEST