Frank W.

I am an enthusiastic, reliable, and hardworking individual who has over 8 years of experience giving professional, efficient, and high-quality service to various call center companies. I am skilled in communicating with clients over the phone and via email. I have experience with Live Chat Support and different CRMs and am eager to learn to use any new tools that get the job done well. I meet deadlines and don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with! I feel privileged working with some of the Telecom Companies that I'd like to mention here: -Comcast -Spectrum (Time Warner, Charter, Bright House Network) -Cox Communications -Mediacom -ATT U-Verse/ DTV -Frontier -Wow Cable -HughesNet -And the list goes on. Certifications that I have acquired: -Inbound Sales Certificate by HubSpot. -Frictionless Sales Certificate by HubSpot. -The Fundamentals Of Digital Marketing Certificate by Google.