Rhonda E.

I have 5 years of web design along with 10 years of experience in Customer Service. My primary focus has been to establish brand awareness for small business and new business start ups. I can provide services ranging from web design, social media content management, customer service support, to virtual assistant. Creativity and Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years in Customer Service I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work U.S. business hours.