Riccki C.

I am a workoholic and looking for growth in freelancing after worked with corporate sector for an decade. My experience is mentioned below. Customer Service - Worked with Tata Croma Retail Pvt Ltd for a year where I had to look after the customer walks in and knowing their interest, closed the sales. It was direct sales on outlet. Then I moved to Chat process for Sears online portal site through 24/7 Customer service Pvt Ltd which is located in Bangalore, India. There my role was to respond to customer's chat related to post order inquiry and I worked for 1 and half year. I got an oppurtunity to work where I have to transcribe the audio file into text file and send to our client Nuance pvt ltd. The process was for US client. I worked in this for 2 years. Musician- I have a passion of playing guitar and works in a band called "The 3' O Clock" Blues Band. I along with my band had perfomed in various local pub and cafe in Bangalore, India