Ahmed A.

Responsibilities: Administration of Microsoft Dynamics GP; Diagnose and resolve problems with GP; Create reports using Smart list builder and visual studio; Provide training for users; Troubleshoot issues with GP; Setting up new users and security permissions; Document all support incidents with description of the issue, troubleshooting steps taken, and problem resolution; Work with development team on testing and implementation of code modifications; Create action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau and Microsoft Power BI; Design and implement proof of concept solutions and create advanced BI visualization; Documentation of end-user requirements to create tableau reports and dashboards;