Design agent report tolls asterisk call centerроботи
I need to make a page like the example (attached video), where there will be a button with a suggestion to switch to another browser. When clicked, call a dialog box (system window) and redirect the user to the selected browser. If possible, make it so that only chrome was from the options. Target audience - Android, iPhone is not considered now We want to place a link to the page in tiktok, but need to redirect the user to a third-party browser and do it with a dialog box, other methods as far as I know do not work I found a ready-made solution builder that has such a built-in function. We need to make a similar one only for our site. Tiktok account for testing links is available. If you need I can give a link to this ready-made solution (you can see it on the video).
Доброго часу доби! Необхідно налаштувати asterisk push notification для "пробудження" iphone перед дзвінком Щось на кшталт цього:
Налаштування ERP ODOO під роботу call-center з модулями і роботою ASTERISK API комутатор Система багатоканальної обробки замовлень
...enp4s0 та vmbr1 (локальна мережа ). В результаті повинно бути: 1) дві віртуальні машини використовували власну IP (для вихідного та вхідного трафіку). Це веб-сервери, на яких розміщуються сайти; 2) інші віртуальні машини використовували спільну IP адресу з сервером pfSense для вихідного. Для вхідного трафіку відбувалося прокидання лише окремих портів на ці машини (приміром на сервер з Asterisk прокидаються порти 5060, 5061, 10000-20000 і т.д.) 3) всі віртуальні машини мають перебувають у спільній локальній мережі pfSense (з можливістю обмеження трафіку між окремими машинами); 4) основна IP адреса сервера Hetzner використовувалася лише для доступу до Proxmox
Ми - компанія, яка займається продажем та безпосереднім встановленням камінів. Потрібно створити landing page з декількома call to action, головною метою яких буде взяти контактні дані користувача з метою подальшої обробки у вигляді живої розмови. Сайт повинен містити: - Чітко сформовану структуру; - Текст який буде позитивно впливати на заповнення форми; - Оригінальний дизайн - Адаптивність до всіх пристроїв - Можливість завантажити прайс лист в обмін на заповнення форми - Присутність google аналітики - UTM - мітки Приклади робіт, які допоможуть зрозуміти, що повинно вийти у результаті:
Що потрібно… «Розвернути» на сервері ASTERISK Налаштувати транк sip gsm +transfer Запис розмов та фіксацію номерів трансферних Адмін панель Панель доступу user Надаштування GSM шлюзів
As a growing business, we're seeking an experienced Swedish native who can provide phone support for our Customer Service department. The successful cand...strong understanding and knowledge in resolving customer issues promptly and pleasantly. Your primary responsibility would be to answer customer inquiries, resolve their issues, and provide a positive customer experience. Essential Skills: - Fluent in Swedish (native level) - Excellent communication and problem-solving skills - Previous experience in a customer service role, preferably in a call center environment. This role offers a fantastic opportunity to get involved in the early stages of our customer service expansion. If you're a patient, versatile professional with a focus on customer satisfaction,...
I'm looking for a skilled operations management professional to assist me with a report that focuses on inventory management, supply chain management, and operations management. The main goal of this project is to: - Conduct a detailed analysis of inventory management and forecasting. - Utilize historic sales data and inventory turnover rate data to inform the report. - Provide insights into my current operations and identify areas where improvements can be made. Ideal candidates should have a strong background in operations management, with specific experience in inventory management and forecasting. Experience in supply chain management would be a plus. The ability to analyze data and present findings in a clear and concise manner is essential.
I'm looking for a skilled operations management professional to assist me with a report that focuses on inventory management, supply chain management, and operations management. The main goal of this project is to: - Conduct a detailed analysis of inventory management and forecasting. - Utilize historic sales data and inventory turnover rate data to inform the report. - Provide insights into my current operations and identify areas where improvements can be made. Ideal candidates should have a strong background in operations management, with specific experience in inventory management and forecasting. Experience in supply chain management would be a plus. The ability to analyze data and present findings in a clear and concise manner is essential.
...website marketing. Our website services are primarily targeted at lawyers and chambers that need a video call consultation appointment system, also known as telelegal and on-demand telelegal services, for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial. Our website services are primarily targeted at Lawyers, Chambers who needs Video call Consultancy Appointment System which is Known as Telelegal and On-demand Telelegal Service for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be be...
...are any stages of the process where resources only become available once the previous sample has been processed. c. Second, write out the relevant equations associated with each step of the process, and construct a formula for the overall time in system. d. Use relevant notation and write out equations using Equation Editor in Word. e. Note – the rule of thumb is that any reader can pick up your report and replicate your results by following the methods. 2. Use mean values of each parameter to construct an “average” solution. a. Unit of interest – a DNA sample collected by a CSI. That is, each sample must be modelled individually. b. Assume both CSI and forensics lab operations work 24/7. c. Model precisely ONE WEEK of sampling – any samples that ar...
I am looking for a skilled social media expert to manage my advertising campaigns on Facebook and Instagram. The primary goal of these campaigns is to significantly boost our sales and conversions. Key Responsibilities: - Strategize and execute targeted ad campaigns on Facebook and Instagram - Optimize campaigns to increase conversions and sales - Regularly monitor and report on the performance of the ads Ideal Candidate: - Previous experience in managing successful social media ad campaigns, particularly on Facebook and Instagram - Strong understanding of conversion optimization techniques - Familiarity with targeting professionals aged 25-40 - Analytical skills to assess and improve campaign performance Please provide a portfolio of your previous work and any relevant qualifica...
I'm looking for a diligent professional who can implement an Internet price research mechanism for the electronic products listed within a .csv file. The deliverable I expect from this project is a separate report containing the price of each product, along with additional details such as a link to the retailer's page and the price history. Key Responsibilities: - Extracting and updating the price information of electronic products from the Internet, based on the .csv file provided. - Incorporating a detailed report that includes the prices, a link to the retailer's page, and the price history of each product. Skills and Experience: - Proficiency in data extraction, research, and analysis. - Experience with web scraping tools. - Strong organizational skills t...
I require an Arabic speaker and content writer who, within three days, can create a comprehensive 10-page report and PowerPoint presentation on participating in a tourism region in Saudi at the Umrah in al Madinah Monawarah city. Key Deliverables: - A report that details Historical Landmarks, Cultural Experiences, and Tourist Attractions - A PowerPoint presentation that succinctly summarizes major points in the report Target Audience: - The documents should be prepared with tourists and investors in mind. They should be designed to inform and inspire. Main Objective: - The main purpose is to justify our participation in this region's tourism. Ideal Skills and Experience: - Native Arabic speaker - Proven content writing experience - Excellent presentation ski...
I'm seeking a professional who can help with a comprehensive directorship record check for prospective employees in Mozambique. Key Requirements: - Directorship Record Check: Specifically, I need all current and past directorships of the candidates to be scrutinized. - Jurisdiction: The check should be focused on Mozambique alone. - Report: I require a comprehensive report which should detail all current and past directorships of the candidate. Ideal Skills and Experience: - Strong background in vetting and background checks, preferably in Mozambique. - Experience in conducting comprehensive directorship checks. - Proficient in generating detailed and organized reports. This project is essential in ensuring the credibility and transparency of our potential hires. Yo...
I'm currently in need of a WordPress developer with a keen understanding of plugin integration. Specifically, I have a plugin earmarked for the purpose of boosting my website's speed performance. Ideal expe...and plugin integration - Previous work involving website speed optimisation - Comprehensive understanding of performance metrics - Knowledge in resolving potential compatibility issues with existing plugins Your main task will involve: - Integration of a specific plugin designed to enhance website speed - Ensuring the plugin is functioning properly after integration - Providing a comprehensive report on the improved speed performance The current speed performance of the site hasn't been assessed thus far. After integration, I expect significant improvements ...
I am looking for an experienced freelancer to help me start on Google Shopping. Here are my specific needs: - New Google Shopping account creation: I don't have an existing Google Merchant Center account yet, so will need assistance creating one from scratch. I am hoping to find someone experienced in leading new users through this process. - Product uploads: My main product type will be books and media. Ideally, you have had prior experience uploading and listing this type of product onto Google Shopping before. If you can share examples of past work in this area, that would be excellent. The ideal freelancer for this job would be proficient in Google Shopping account creation and product listing. I am open to suggestions on how to make my Google Shopping start a successful...
I'm looking for a native American English speaker who can help me out with a project I'm working on. - **Type of Work**: This would involve a Zoom call, where you would be required to conduct an interview. - **Purpose of the Call**: The call will be recorded for the purpose of an audio project, so your role would essentially be that of an interviewer. Ideal Skills: - **Native American English Speaker**: This is essential for the project, as we're looking for an authentic voice. Data type: long audio conversation Data format: 48k 16bit two single sides + mixed (at least 32K) Content: You need to communicate around the 6 topics given, 25 minutes for each topic Male to female ratio requirement: one to one (adults over 18 years old) Number of people: ...
I need someone to gather a list of companies and individuals who offer cleaning services for the Bath, UK area. I need; Price per clean, name, email, telephone. This is for a 1 bedroom house. Dates will be random across the year and would need a cleaner with no contract, just a cleaner to call when needed. Need a list making of cleaners and prices for Airbnb turnover clean at Bath, UK.
I'm seeking an Excel expert to help me with data analysis, formulas, and pivot tables. I work with Excel 2019. Key Responsibilities: - I want to see the mode of payment according to date wise in report sheet according to datewise Ideal skills and experience: - Proficient in Excel 2019. - Expertise in data analysis, formulas, and pivot tables. - Experience in creating automated reports or dashboards (desirable but not mandatory). - Excellent communication and problem-solving skills.
Expected Salary 2000 EUR to 3000 EUR I'm seeking a Swedish speaking customer support agent with an intermediate level of expertise, specifically in complaint-handling. Key responsibilities: - Communication: the chosen freelancer must be comfortable communicating in Swedish with professional proficiency. - Grievance Management: Having a strong ability to handle complaints is key, so the candidate should be adept at resolving customer complaints effectively and ensuring customer satisfaction. Skills required: - Fluent Swedish Speaker: To effectively respond to all queries in Swedish. - Intermediate Customer Support: To competently analyze complaints and provide satisfactory solutions. - Patience and Persuasion: Above all, the ability to engage, understand, and manage customer...
Creation of Design Sheets for Martial Arts School **Project Description:** We are seeking a talented graphic designer to create three professional presentation sheets for our martial arts school. These sheets will be used in sales conversations to visually convey the specific benefits of our training program to potential members. **Objective:** Each sheet should visually highlight a specific benefit of our training program: 1. Boosting Self-Confidence 2. Development of Defense Skills 3. Physical and Mental Balance **Format and Software:** - Size: 20x30 cm - Software: Photoshop or PowerPoint - The final files should be editable to allow later insertion of photos. **Design Requirements for Each Sheet:** **Sheet 1: Boosting Self-Confidence** - Title: "Stärkung des...
...number through a VoIP service using the VCDial setup I have. The code should also play a pre-recorded message when the call is connected. The operating system I am using is Windows. Key Requirements: - Develop a Python script that can interact with the VCDial setup for dialing numbers. - Integrate the functionality to play a pre-recorded message once the call connects. - Ensure the script can run smoothly on a Windows environment. Ideal Freelancer: - Proficient in Python programming, with experience in telephony and VoIP setups. - Familiar with VCDial or similar systems. - Able to work effectively on Windows OS. - Prior experience in creating automated call systems or call centers would be a plus. My budget is not more than 5000-6000 INR for this. I can ...
I need a proficient PHP developer experienced in manipulating URL accessibility. Ideally, on...PHP developer experienced in manipulating URL accessibility. Ideally, only Google bots should access the URL, keeping the link invisible to all other including real human. The task requires the ability to: - Leverage PHP to restrict access to the specific URL; - Use user agent string detection to discern between Google bots and real human users; - Block all real users, regardless of their geographical location or device used. Your extensive background dealing with PHP, coupled with a solid understanding of user agent strings, is essential for this project. If you have previous experience working on similar projects, those will be advantageous. Please share examples of your past ...
Looking for a vibrant and innovative partner to take our brand's online presence to the next level. Expertise in social media and captivating content creation is key, as we aim to engage a...Develop unique, visually appealing content that resonates with our demographic * Craft engaging stories that reflect brand values and attract ages 21- 45 * Drive traffic and conversions through compelling calls-to-action Ideal Candidate: - Proven track record in social media growth and content curation - A keen eye for design, matching brand aesthetics - Experience with the latest social media trends, targeting the stated demographics - Ability to measure, analyze, and report on social media metrics We're committed to a consistent brand message infused with creativity. Let...
I'm seeking an exam invigilator assist for an on-site exam in La Ceiba. We provide test administration services to test-takers worldwide. For this purpose, we look for professionals who we contact on an "as-needed" basis work at professional centers administ...certifications. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have an assignment coming up where a test taker has been approved to have the exam read outloud to them. For this assignment, you are required to be present on-site, and read the exam content aloud to the test taker. The exam is taking place at a professional testing center in Ceiba, Costa Rica. Date: Wednesday, 24 April, 2024 Time: 7:30 am to 12:45 pm We provide full trai...
...location/text I envision- STAWELL FITNESS ⛰️ 24/7 GYM Northern Grampians, VIC - Predominant Color: I favour the color red. It exudes energy and power, perfectly embodying the vibe of the fitness center. - Design Style: I'm going for an old school look. - Fitness Elements: The logo should feature a figure of a muscular person engaging in a front double bicep pose atop a representation of the Grampians, my gym's unique location amongst the mountains. Ideal skills and experience the freelancer should have: 1. Proficient in modern graphic design trends. 2. Familiarity with working on fitness and health industry-related logos. 3. Skilled in integrating complex elements without sacrificing the aesthetic appeal. Attached...
...Phone call (skype) Conversation time- total 2 hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $70 (2 person as a group) total 2 hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders) record face to face in the same room by using our application and making the phone calls simultaneously. The recorders shall arrange two phones in total One phone is downloading Our Application The other phone is to dial the phone number simultaneously. We'll give you IDs and the phone number once you're ready. Note...
...Phone call (skype) Conversation time- total 1.5 hrs with 3-4 topics(about 20 mins for each topic)/2 persons as a group. Payout: $80 (2 person as a group) total 1.5 hrs with 3-4 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native accent and enviroment) Work requirments: The recorders (Both recorders) record face to face in the same room by using our application and making the phone calls simultaneously. The recorders shall arrange two phones in total One phone is downloading Our Application The other phone is to dial the phone number simultaneously. We'll give you IDs and the phone number once you're ready. ...
...comprehensive Industrial Experience Report highlighting my internship at Electrical Shelf - an electrical engineering firm. I would like the report to focus on the following aspects: - Electrical system design: This includes designing circuit diagrams, calculating power requirements, and selecting the right components. A good understanding of electrical engineering principles and practices will be required for this. - Switching board assembly: This involves understanding wiring diagrams, troubleshooting electrical faults, and ensuring proper insulation and safety measures. Experience in handling electrical assembly tasks will be beneficial. - Problem-solving techniques: My internship entailed regular problem-solving tasks. The freelancer should weave into t...
I'm in need of a creative freelancer with experience in graphic design, specifically with ad creation. I'm looking for a modern and minimalist design for a plumbing ad. The design should be clean, simple and attention-grabbing without being overwhelming. Please find logo attached. Details for the ad as follows: Need a Plumber? Contact Janko for a Free on-site quotation We Service the Pretoria East and Centurion Area Our Services: All Plumbing and Electrical Geysers Pipe Repair Swimming pool solar Blocked Toilets/Drains and Basins Bathroom Renovations Irrigation Services Call Us Today! Janko 082 322 6346 / 082 455 1964
...communication type. To see this project to its fruition, I will need a professional who can design a communication link with various parameters. Thereafter, we'll need to carry out Link-level modeling and simulations in Matlab. The ideal candidate should: - Have a solid understanding of point to point communication systems, specifically both simplex and duplex systems. - Be proficient in using MATLAB for simulations. Following the simulation, we'll analyze the performance of our designed system using several metrics. For the simplex system, we would be interested in assessing its: - Error performance - Power efficiency - Bandwidth efficiency - Implementation complexity - Implications on system design For the duplex system, the metrics for evaluation would b...
I need immediate help with a delivery issue relating to a package sent through China Post. The situation involves potential fraud, where a package appears to have been signed for but not actually received. The task at hand is to make an urgent phone complaint using a U.S. phone number. Key Requirements: - Fluency in English - Have proficient experience in after-sales complaints - The ability to offer a specific reply regarding the delivery status, confirming further investigation into the issue We will provide a tracking number to each participant，The scale of this task is substantial, requiring 10 people to interact with the customer service representatives simultaneously. The main goal is to prompt China Post to scrutinize the delivery issue, ensuring a comprehensive investigation is i...
Hi, for my final year BCom project, I seek an intern well-versed in analyzing mixed data. Key Duties: Merchant personal information, Profit and loss account, labours fees, Other expenses, Store Images, ? - Deep-dive data analysis - Generating actionable insights from mixe...BCom project, I seek an intern well-versed in analyzing mixed data. Key Duties: Merchant personal information, Profit and loss account, labours fees, Other expenses, Store Images, ? - Deep-dive data analysis - Generating actionable insights from mixed qualitative and quantitative data About You: - Proficient in data analysis techniques - Experience or interest in marketing - Excellent report writing skills Should you possess relevant skills in these areas, your assistance will prove invaluable in m...
I need assistance in contacting China Postal Service regarding a package delivery issue. - The purpose of the call is to address a discrepancy in the tracking information. - While the tracking status indicates that the package has been received, it has not actually been delivered. The ideal freelancer for this project needs to have: - US local phone number，Telephone complaints must be made using a local U.S. phone number - Can speak simple Chinese since you'll be contacting the Chinese Postal Service. - Strong communication skills to effectively navigate a customer service call. - Experience in resolving delivery disputes or complaints would be a plus.
I have a Google ad that directs traffic to a Wix landing page. This landing page is designed for visitors to either submit a form or place a phone call. I am looking for a skilled professional to help me set up conversion tracking specifically on the Google ad. Key requirements include: - Setting up conversion tracking on the Google ad. - Tracking both form submissions and phone calls on the landing page. - Coordination with my existing Google Analytics setup on the website. The ideal candidate for this project should have: - In-depth knowledge of Google Ads and conversion tracking. - Experience in setting up conversion tracking for both form submissions and phone calls. - Familiarity with Wix websites. - Expertise in coordinating Google Ad conversion tracking with Google Analytic...
I'm in search of an amateur actor who is aged 20 years or older, to play a leading role in my school project. Here's what you should know: - Your Experience: As this is a casual endeavor, no professional acting experience is required. However, you should be comfortable taking center stage and carrying a narrative. - Your Role: In the project, you'll be the centerpiece, bearing a significant portion of the script. You'll portray various emotions and, potentially, multiple aspects of a complex character. Ideal skills and experience: - Experience in amateur theater or similar productions - Ability to take and apply direction - Good memorization skills - Comfortability with performing in front of an audience - Reliable and committed to meeting rehearsal and perf...
I urgently need a skilled Electronics Engineer who is proficient in working with Cadence Virtuoso. Your tasks will include: - Designing a simple circuit - Capturing the schematic of the circuit - Creating a PCB layout of the circuit - Writing a comprehensive report on the completed tasks Due to the urgency of this project, I would prefer someone who can get started as soon as possible. Ideal Skills: - Expertise in Electronics Engineering - Proficiency in circuit design - Solid experience with schematic capture - Strong skills in PCB layout - Experience in Cadence Virtuoso - Ability to write clear and comprehensive reports I look forward to receiving your bids and working with you on this project.
...loading/unloading of goods, etc. REQUIREMENTS: • Must be living in (or nearby) Kepanjen, Malang • Has a camera or phone/tablet of quality with a camera, internet access Please see the attached file for the site visit guideline. You are only required to deliver the pictures, video & observations and are not expected to put together a report like the Sample Report. Note: Milestone will be released the following week after the site visit to give us time to organize the report and contact you if we need additional clarification....
...etc. REQUIREMENTS: • Must be living in (or nearby) San Fabian, Pangasinan, Philippines • Has a camera or phone/tablet of quality with a camera, internet access Please see the attached file for the site visit guideline. You are only required to deliver the pictures, video & observations and are not expected to put together a report like the Sample Report. Note: Milestone will be released the following week after the site visit to give us time to organize the report and contact you if we need additional clarification....
...can match my attention to detail. Here's how the workflow will go: - I'll provide you with a link to upload the text files that need checking. - You'll carefully go through each document, specifically focusing on finding and correcting any formatting errors, ensuring that they are consistent and adhere to my standards. Once you've completed the review, I would like you to: - Compile a separate report of the errors you have found. This will help me quickly implement corrections. Ideal Skills: - Excellent attention to detail - Proficiency in understanding and correcting formatting errors - Good command of the English language - Ability to compile reports in a clear and concise manner Previous experience in editing or proofreading will be highly advantageous....
- I have 3 questions need you to help complete (given that they are just some parts of my report, so introduction and conclusion are not needed) - Word requirement: 2000 words in total. - At least 10 references in total - No AI and Plagiarism (Turn-it-in report is required from you) Questions need to be completed: 1. Are computational thinking and AI education important? 2. What do you think future teacher education developments may need to prepare teachers to teach computational thinking and AI? Provide justifications for your reasoning. 3. Are you ready to teach computational thinking and AI in schools? What support or resources do you need to prepare yourself to teach such knowledge?
...that you're proficient in email marketing strategies and have past experience in using SendinBlue. Key Responsibilities: - Managing the entire email marketing process from sign up to booking - Create and implement strategies for boosting product sales - Develop engaging and personalized email content for customers - Work on customer retentions through strategic emails - Regularly analyze and report on the performance of email campaigns - Suggest and implement improvements for better results Ideal Skills and Experience: - Proven experience using SendinBlue or similar email marketing platforms - Strong understanding of email marketing strategies and practices - Proficiency in creating engaging and personalized email content - Experience in boosting sales through email marke...
...range of school-specific features and ensure that it can handle the significant amount of students enrolled (500 or more). Key Features: - **Student Attendance Tracking**: An essential feature that will allow efficient monitoring of student attendance. It should be easily navigable and facilitate real-time updates. - **Gradebook and Report Card Generation**: A feature that will automate the grading process, enabling teachers to input grades and generate student report cards efficiently. - **Parent Communication Portal**: A secure platform through which parents can access important information about their children's academic performance and school activities. This portal should also facilitate two-way communication between parents and teachers. Ideal Skills and Exper...
Будь ласка, зареєструйтесь або увійдіть в систему для перегляду деталей.
I'm looking for a skilled freelancer well-versed in comprehensive social media management, specifically on Facebook and Instagram. Your tasks will include: - Creating compelling content which aligns with my brand's voice - Managing targeted ad campaigns - Analyzing campaign data for ...weekly written reports - Establishing and tracking KPIs and ROI The main goal of this campaign is to enhance brand awareness and effectively generate leads. The intended target audience is those between the ages of 28 and 55. Ideal candidates should have a wealth of experience in social media content creation, strategic ad campaign management, data analysis, video production, and marketing report writing. Proven ability in driving lead generation and brand visibility will place you at ...
I'm in need of a skilled freelancer to support me in a comprehensive research task. Key Requirements: - Your expertise in market, competitor and user behavior analysis is essential. - Ability to compile a report with findings and analysis is a must.
I'm urgently looking for a highly skilled frontend developer for the creation of a professional dashboard. The dashboard must support both right-to-left and left-to-right languages and encompass a variety of features: • Data visualization: this is crucial for us to visually comprehend our information and data. • User management: we need this to streamline profile access, security, duties, etc. • Report generation: this feature should enable us to create comprehensive reports. • Graphs It is must be hight quality
...each of the three below Video Title URL-YouTube Artesian Water and Ponds In Arizona Avoid Tucson Water Cost Increase Colorado River Water Alternative The objective will be to get the person encouraged by the banner to watch the video and then for the individual to make a call or appointment to see the lots We need a call to Action and I want to promote development opportunities – acquire Riverbend Ranch, Lakeside Farms of Escalante Crossing. Produce a lot split of 5 lots, sell 3 or 4 lots and end up with your lot paid for
