Customer service support - repost

Hi, please bid for your job for per month basis. Suppot Channel: - WHMCS Ticket - Livezilla live support - Email Customer will request for support from above channel. Average request will be 40 total request per month. What is your job? - When customer looks for support, pass the request to our server management company and follow up the issue with the customer. - 24/7 - Reply ticket within 15 minutes for new ticket - Follow up with customer when there is updates within 15 minutes Company type: Web Hosting and VPS Hosting Provider