Billing & Customer Service Representative

Hi there, I am interested to work with you on this project. I am quick learner and easy to train. How many hours a day? How many days a week? Which time zone please? How long is the project for? When do you want to start? Please advise. Thanks & Regards, Mahtab

Hello, My Name is Rudolph. I'm an experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

Hi we have a call center in the Philippines, we can give you 10 agents with neutral American accent. Please send me a message if you are interested. We only charge $5 an hour.

I've been a customer service agent for about 8 years. I'm trained in the British, American and Austrian Accents so a native american's accent is easy. Besides, I've experience in various process both technical and non-technical. In terms of technical. it is a Tier 3 ATT ConnecTech support, a level of support nobody in technical backgrounds provide these days. Besides that, Notably I've also worked with sales and billing processes for the same ATT customers. In both of these ATT processes I've been a process trainer and a voice and accent trainer after an year of my promotion. With the best agent and trainer awards, I've also gone through two different training certification programs.

Exceptional in customer service. Highly skilled and will do the work exactly as trained. Also have a background in sales/marketing which is primarily driven by superior customer service. Answering calls, as well as a 70wpm speed will make me a likely candidate for this position. More importantly I have a full understanding of the importance of customer retention.

A proposal has not yet been provided

I have worked as a Customer Service Representative over the past 6 years and accumulated a great deal of experiences through it. I can handle every customer service task that can be thrown at my way like take phone inquiries or requests, handle emails, organize necessities, do research, follow up appointments at the very least. I have worked for the billing department for the different accounts I have handled as a customer service representative and I also have background in finance and economics since this is the degree that I have finished in my tertiary level. I am fluent in English and have had American accent and culture training. I have a quiet home office comprised of phone, laptop, fast and reliable internet to carry out all necessary office tasks and responsibilities. I work fast, can multi-task since this is highly needed with the kind of job I have been into which is a reason I believe I would make a great asset to your team.

I believe I would be a great candidate for this type of job since I have prior experience in call center settings well informed of the requirements needed for a growing company also read/write and speak English as well as Spanish and consider myself efficient and reliable in everything I do. Open minded you can make me a offer I'm looking for stability and I assume your company wants reliability I believe we could work efficiently side by side looking forward to hear from you.

Greetings, I am Maja, a freelance customer support expert based in Slovenia, Europe. I have over 5 years of customer service and technical support experience (including online, over the phone and in person). I have experience using different customer service software (Zendesk, Freshdesk, 1ShoppingCart, etc.). I have previously been assigned to different tasks, ranging from live chat support, email support, to phone calls and ticket support. I am also proficient in using Microsoft Word, Excel, Powerpoint and the Microsoft Outlook online office suite. I would describe myself as professional, kind, energetic but also meticulous and thorough. I am good at multi-tasking and managing multiple events. I learn quickly and am able to put the learned skills to use instantly. You will find my CV attached to this cover letter. I look forward to hearing from you! Kind regards, Maja Volk

Dear Hiring Manager, I have read and understood your job posting. Based on your qualifications I would like to apply for this Job. I am a call center professional with over 7 years of customer service and sales experience and has been able to work virtually as well. I am recognized for my ability to communicate, excellent at building rapport and I work towards satisfying customers' needs and queries. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team. I am available to schedule an interview at your earliest convenience by Skype or email. Attached is a voice sample. Thank you for your consideration and I look forward to hearing from you. Best, Sweet Michelle Paglinawan Skype Id: sweetmichellepage2006

DEAR SIR/MADAM! I Would appreciate to work on your Project. please contact in PM. regards. .................................................. Aleksandra. & &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

Hi there! I read the entire job post and upon evaluating myself, I am the right fit for this job. Some clients usually ask the typing speed of the applicant. In that case, my typing speed is 85-90 WPM. Here are my experiences: -Worked for eBay and PayPal -phone, email and chat support all at the same time -assisted customers with the shipping and handling, disputes, feedback issues, billing and service inquiries -SME (subject matter expert), assisted my supervisor handling our team -Worked for a bank in Switzerland (UBS) -Senior Systems Executive (Help Desk Technician/Outsourced I.T) -handled Windows Server Network Administration, Active Directory and Outlook Exchange configuration -basic SAP knowledge -Worked for Verizon and Time Warner Cable -Level 2 Technician -phone and email support -assisted customers for the complete repair and recovery of the internet service -installation and configuration of the Windows operating system -firewall and antivirus installation and configuration -handled billing issues and scheduling of the technician dispatch team -Team Leader, handled my own agents My Computer Specifications: -fast stable internet connection -dedicated DSL line with 4G/LTE backup connection -15 Mbps download/2 Mbps upload -MacBook Pro (Late 2013) Retina -OS X Yosemite -Windows 10 (Parallels, Boot Camp) -8 GB RAM (Memory) -512 GB SSD (Hard Drive) -iPhone 6 Plus 128 GB for iOS app testing

I have years of experience in working on various outbound sales, lead generation & customer service projects for The US, Canada & UK. Can certainly deliver best expected performance keeping quality in place.