• Designing manpower planning by using workload analysis
• Designing organizational structure based on the manpower planning
• Developing training plan, creating SOP, script, job’s description, Scorecard, Performance Parameters, cap-plan.
• Designing developing pricing calculation for knowing the profit and loss of the project taken, meet potential prospect client.
• Maintaining relationship with client to ensure our services and staff meet client needs
• Managing Business Units : Payroll Services, Business Process Outsource (BPO Services, Human Resource Operations (HRO) Services, Manpower Supply Services.
• Managing Keys Unit : Business Development (Sales), Back Office Operations unit, Human Resource Department (HRD), and Audit & Compliance.
• In charge as Management Representative (MR) for ISO 9001-2015
# Managing Team : 80-100 Employees
# Managing Transactions : < 60,000 Transactions