Hi, I'm Dafna Obadia. I have more than 6 years of experience on Customer Service/Virtual Assistance and Sales. In those years working with Customers from all over the world, I learned a lot how to treat and exceed client expectations. I had the opportunity to work with many Companies as a freelancer CS and virtual assistant.
With all my experience I had multitask functions, always providing the best service as possible. Here are some of my main activities of the last 2 years: working on sales (specially on Facebook and Whatsapp/Skype), create orders, solving issues, provide knowledgeable answers to questions about products, pricing, shipping, delivery and availability; run reports; work on translations (Portuguese-English and English-Portuguese); acting with content marketing, text optimization and digital marketing; SEO, SEM...
May main expertise is with e-commerces and on Customer Support I worked with tickets, live chat and social media. I'm a Customer focused worker! I already had the opportunity to work as a CS Manager for an e-commerce, I managed a small team of agents and I had an incredible experience! I'm looking for a better opportunity where I can grow even more and also bring a fresh mind, full of nice ideas and attitudes for the growth of your business!
Let's chat or schedule a call to know each other!