Hello!
We are a contact center located in Mexico with fluent english agents with no accent problems. All agents have lived in United States for more than 10 years, complete understanding of american culture.
Our center has 8 years experience in
Customer service, sales, app setting, app generation, tickets, tech support, critical clientes, collections, etc.
We will hire the person and you will be in direct control of him/her.
We provide all type of reports for your project, daily and weekly. You will have complete control of the project along with our staff. We also assign a private desk and computer to the agent, that way we guarantee maximum performance! One of the benefits is in case you want to add more agents we can quickly do this by hiring agents with the profile you require!
Send me a quick msg so i can provide you recordings of our process, im sure are the profile you are looking for.
Have a great day.