Hi
Greetings!
I am taking the liberty in writing you because I am very interested on the job you posted.
I am optimistic, a team player, resilient, detail oriented, comfortable working independently and making decisions within a set of guidelines.
I have a mixed 5 years experience in a BPO industry setting as a Customer Service Representative, Resolution Specialist Tier 3, ISP Technical Support- Tier 2, Billing Associate, Banking Expert, Sales and earned my SME/Trainer position.
I also carry some home based campaigns in a small call center setting office which l was able to practice my career as an SME/Assistant QA Analyst/Assistant Project Manager with different accounts including a Medical Chat Support campaign, Property Management, Appointment Setting, Answering Service for Customer Care Support and Technical Recruitment.
I just recently explored the back office environment with Data Entry, Email Campaigns, IP monitoring and Data Scraping though my official designation with the company is the Confidential Secretary to the CEO where I do administrative tasks. I believe this makes me pretty qualified for this job.
I can be interviewed anytime at your own convenience and I will be more glad to hear something from you soon.
Sincerely yours,
Sharon Lee Demata-Marte