I have 9 years experience in support !!!!
Below is a summary of my expertise:
1. Bank, Hospital, Government, Defense, Oil and Gas, Education Sector, Maritime, Real Estate, Trading firm, Legal Firm and Construction experience
2. Experienced in Incident, Problem, Change and Event Management.
3. MCITP, MCTS, MCSE, MCSA, MCP Certified
4. ITIL V3 Foundation Certified in Service Management 2013
5. IT Policy and Procedure writer
6. Disaster Recovery
7. Project Management, IT Asset Management, Vendor Management, Structured Cabling.