Alcatel-Lucent México
April 2014 – Present
Integration Professional
Deployment engineer in charge of installation, upgrade, customization and optimization of Alcatel-Lucent's billing systems within Latin America and Caribbean Region customers. I'm also responsible for troubleshooting the system and networking during the deployment.
March 2013 – March 2014
TSC Support Engineer
Level 1 Support on Alcatel Lucent OCS platform installed on Nextel de México. Apply Method of Procedure, new patches; be aware of the correct behavior of the platform.
Thales Security Solutions & Services
México Ciudad Segura
March 2012 - December 2012
COM Configuration Manager / Engineer
In charge to take control on version roadmap definition by different suppliers for “México Ciudad Segura” project in specific for COM team. COM infrastructure was a group of several technologies such as VoIP, TETRA and SATCOM. Also in charge of engineering and coordination of TETRA, SATCOM & Voice Recorder subsystems.
Orben Comunicaciones
May 2010 – March 2012
Presales & Support Engineer
My activities involved the development of technical proposals required by the sales department for small and medium projects in Carrier, as well as coordinating the installation of the equipment sold, its configuration and aftermarket Tier 2 and Tier 3 support.