Zendesk Response Time Report Creation

Hi Dear, I used to work on Zendesk data to calculate the response time for customer service tickets. I faced the same issue you are facing and I found a way to solve it. Zendesk system gave us the duration of the call. I made a test in the call center to identify the other components of the time (Waiting time, Start_at, Answer_at, Ended_at...). My Experience will probably help you to resolve you issue. Thanks, Justin

Hello, Excel expert here. I can perfectly assist you with this and can start on an immediate basis. I am an experienced Excel professional with years of experience in all the tools of Excel including Visual Basic, Automation, Data Analysis, Complex Formulas, Calculations, Analysis, Financial Modeling etc. To make your hiring decision easier, I can share the limited version quickly before you hire and then you can decide if this fulfills your needs or not. Lets discuss more in detail about my previous similar experience and how I am highly suitable for this project.

In the realm of Excel, I'm Akriti, the standout you've been searching for. With in-depth knowledge and finesse in VBA programming, I'll facilitate perfectly-tailored solutions to fully streamline your workflow. In line with your project needs, I am proficient in constructing comprehensive automation systems, facilitating informed decision making by generating real-time reports that guarantee you a bird's-eye view on the average response time for customer service tickets. My vow is not just to fix the problem at hand but also to ensure its prevention through proactive solutions which includes measuring time from last customer interaction. Having effectively completed similar projects in the past, my repertoire spans far beyond creating generic data metrics, consistently exceeding client expectations. Moreover, when it comes to your Zendesk requirements, my experience building functional and customized applications no matter how big or small a project is an asset. For instance, I have harnessed Google Sheets efficiently to deliver collaborative and effective solutions time and again. Trust me with your tasks and anticipate a roller coaster ride towards efficacious data analysis and management! Let's make magic together!

Hi Hope you are doing good, I can perfectly help you with that in quick turnaround. I am a professional Excel expert holding 7 years of experience in utilizing advance level tools, creating dynamic dashboards and Excel (including VBA and Macro) to perform Data Analysis, Data Visualization, Automation and complex calculations. I will be happy to discuss in detail how I am highly suitable for this project. Kind Regards Arun

I can do it. As 9+ years experiences in these field. I can give good quality work. I have read the guidelines of your work.I believe that i can provide you the best quality works you are anticipating from this platform give me a chance to show you the best i can do at your service.

Hi! I am interested in your project Zendesk Response Time Report Creation. I have completed similar papers in the past and can assure you exceptional and original work within the agreed deadline. I have skills in Excel and Zendesk. please contact me to discuss your project in details. Thanks & regards.

As an accomplished Excel expert with an extensive background in data analysis, I bring a wealth of wisdom and specialized knowledge to your project. Over the years, I have accrued hands-on experience in Zendesk, bolstering my skills in report creation tailored for different user needs. To create the specific report you seek, I am adept at working with difficult and "off-the-shelf" data to derive more accurate metrics, such as redefining response time to capture waiting time for open tickets. My unique financial educational background is another significant strength I'm bringing to the table. With proficiency in analyzing large sets of data effectively, I can guarantee that the response time report generated will be both comprehensive and accurate up to the last interaction rather than being only based on updates that occur. The use of proper referencing styles like Harvard, MLA & APA styles would also be ensured for the successful completion of your project. Ultimately, being a responsible and committed individual, I understand the importance of meeting deadlines without compromising quality. My dedication combined with strong communication and problem-solving skills are sure to contribute significantly towards delivering high-quality work that exceeds your expectations on-time. Let's collaborate and transform your project into a reality.

Yes, I have proven experience in creating custom reports in ZenDesk. I will provide me you my previous ZenDask projects during interview time via private message. So I am confident that my experience and expertise align perfectly to develop a specific report for you. Please feel free to reach out if you have any additional questions or would like more information about my services. I would love to discuss this project further with you! I look forward to hearing from you soon! Regards.

Hello Ruby M.! I have keenly read your project requirements, and this is something I can comfortably do. I have years of experience in Excel and Zendesk I am available to start immediately. In case you need additional details on how I can complete this task, please feel free to reach out. Thank you for your time

hello dear buyer. Take RESPECT. Hope That well. You need to zenbox customer support. I'm Expected This. So sent a messege for more details.

As an adept software developer with an extensive background in creating customized reports in Zendesk, I am excited to offer my expertise for your project. Tracking response times accurately is paramount to maintaining exceptional customer service, and I understand the existing limitations of Zendesk's off-the-shelf measure. By recording the time from the last interaction with a ticket instead of simply response times on update, I can provide you with a reliable and comprehensive report on customers' average waiting time. Moreover, I have honed specific skills that align perfectly with your requirements. My ability to convert PDFs into Excel and Word will ensure that insights from the report are easily accessible and digested. In addition, my experience with Taxation and other administrative services has taught me the importance of precision, timeliness, and clarity of data - attributes crucial for generating impactful reports. By choosing me for your project, you're assured not only of tailored knowledge in Zendesk report creation but also of someone who upholds professionalism, dedication, and adherence to deadlines. Let's collaborate to transform the way you understand your customer interactions through an accurate response time report.

I'm a Zendesk expert with extensive experience in creating custom reports, and I'm confident I can help you develop the specific report you need. I understand the requirement to capture the response time for customer service tickets accurately, including open tickets, and measuring the time from the last interaction. I have: - Proven experience creating custom reports in Zendesk using Zendesk Reporting, Explore, and Insights - Strong understanding of Zendesk data structures and metrics - Expertise in creating complex reports that require data manipulation and calculations - Experience working with clients to understand their reporting needs and delivering custom solutions To clarify, I'd like to confirm the following: - You want to measure the average response time, including open tickets, from the last interaction, not just when an update happens - You want the report to show the current waiting time for customers, taking into account open tickets - Do you have any specific requirements for the report's visualization, such as charts, tables, or metrics? - Are there any specific filters or drill-down capabilities you need in the report? Once I have this information, I'll work with you to design and build a custom Zendesk report that meets your requirements. I'll ensure the report is accurate, easy to understand, and provides valuable insights into your customer service response times.

I'm an Excel expert with experience in formula creation and data updating. I spent 3 year in Accounting and finance which is helpful for your project. I understood your project's requirements, I will make sure to do my best. Key skills: Excel expertise Finance Accounting bookkeeping QuickBooks word Documentation I'm ready to tackle this project efficiently and deliver the desired results promptly. Message me for more discussion Best regards, Zainab Ali

Having work experience with Excel entails a deep understanding of its functionalities and practical application in various professional contexts. This expertise involves proficiency in data entry, manipulation, and analysis using Excel's wide array of features and tools.

Hello, im newbie here. Need experience to improve my portofolio in Freelacer apps. I'm interest in your project requiring expertise in helpdesk apps such as Zendesk, VTiger, OPmanager, Odoo. With a strong background in data organization, attention to detail, and precision, I am confident in my ability to ensure the success of this project. Feel free to contact me.

My skill set matches all the requirements laid out in the job description. In particular, my ability to work to tight deadlines and manage my time effectively make me a good fit for the role.